Dollar General Employee Reviews
Out of 106 Dollar General employee reviews, 65% were positive. The remaining 35% were constructive reviews with the goal of helping Dollar General improve their work culture. The Sales team, with 76% positive reviews, reports the best experience at Dollar General compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 53% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Care about their people and retention
Listening to employees and keeping everyone safe u have better working employees
The stores are run down and the upper management needs to get a clue. Policys dont make sense and they seem to pick and choose which ones they use when they want to get rid of someone.
Review from Sales Dept
More respectful and better attitude toward workers
Review from Customer Support Dept
Get people in there that actually care about customer service and workers environment and follow policy
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Better pay and more recognition
Dollar General doesn't care about their employees. Extra help, extra time to get tasks done would help.
Get rid of toxicity in the company
The insurance is on the high side for what we make per hour
Review from Sales Dept
for the amount of work an individual is responsible for getting completed verse the pay is unfair and some shifts end up doing the work the shift before chose not to do. only yearly $.25 raise. having various vendors as well as driveline mention to you that you are the only one they ever see working
Review from Sales Dept
What do your coworkers need to improve and how could you work together better?
Try being more friendly and flexible
Review from Sales Dept
Yes we have staffing issue
Review from Sales Dept
Put liking one another to the side and work as a team.
Review from Sales Dept
To speak better to customers
Review from Customer Support Dept
Actually have meeting so everyone can be on the same page
Review from Customer Support Dept
What needs to change to make the company culture better?
A few people need to be fired
Review from Customer Support Dept
New managers and department supervisors.
What would you improve about your company's interview process?
Dress nice talk nice show up ahead of time
Review from Sales Dept
What's going wrong and how can it be improved?
The lack of hours and no work/life balance
Dollar General needs to take care of their employees. Provide more hours to get daily & additional tasks done.
Better management train employees and uniform
Customers that are rude and employees not working enough
Review from Sales Dept
The manager is very rude
Review from Customer Support Dept
What would you most like to see improved at your company?
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