-100
NPS
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Doner
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About Doner's Brand
Built on a strong creative legacy, Donear is a full-service, performance-driven advertising agency that is hardwired to deliver creativity.
Doner CMO
Craig Conrad
Craig Conrad serves as the Chief Marketing Officer for Doner. Craig started at Doner in January of 2016. Craig is based in the Greater Detroit Area.
Doner NPS
Doner's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Doner's customers would recommend using the product based on a scale of -100 to 100.
Doner Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Doner NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Oct 2024 -100 | Oct 2024 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Doner as an Employer
2.8/5
Doner has a 2.8/5 stars for its overall company culture rated by their employees
bottom
30%
Consumer vs. Employees
Doner scored a -100 for Net Promoter Score and a 80 for Employee Net Promoter Score. NPS gauges how likely a customer of Doner would recommend the brand to a friend. ENPS measures how likely Doner employees would recommend working at Doner to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
80
eNPS Score
| 80% | Promoters |
|---|---|
| 20% | Passive |
| 0% | Detractors |
