DriveTime | Bridgecrest | SilverRock Employee Reviews

I have only been here for a short period of time, but so far this is one of the first times in years that I have been this excited to be apart of a company and the growth we are striving for. The interaction I have had with everyone I've met and worked with so far has been great.

Review from Sales Dept · Posted 17 hours ago

I appreciate the opportunities that the company has presented as I have been able to move horizontal in roles that may be deemed non traditional.

Posted 18 hours ago

positive and very optimistic to what's to come

Posted 18 hours ago

Being a new employee, it has been so refreshing. Getting to help people, have a good time with my coworkers, being in a inclusive environment, and meting goals as a team is truly what im looking for!

Posted 18 hours ago

The onboarding process is the best I've experienced and the communication and setting expectations are on point

Review from Operations Dept · Posted 19 hours ago

Act as leaders and not bosses. They are passionate about building a team environment.

Review from Sales Dept · Posted 17 hours ago

I love that we have a strong woman leader in the driver seat and that my boss who I report into emplowers me in every area of work.

Posted 18 hours ago

they are humans with lives outside of work. as much as they are business. they are people who I can talk to

Posted 18 hours ago

They lead with empathy and strive to assure everyone understands the goals/has the resources to meet them

Posted 18 hours ago

The communication is clear and concise.

Review from Operations Dept · Posted 19 hours ago

having everyone on the same page, work to get us more money for all the work we do.

Review from Customer Support Dept · Posted 20 hours ago

I'm not completely sure who my Leadership team is or where they are. They should be more easily identifiable.

Review from Customer Support Dept

commuicating with everyone/ micro managing

Review from Customer Support Dept

Better health care and need better pay, pay is not competitive to the industry and cost of living

Review from Operations Dept

paying attention to what the people on the floor taking calls and dealing with customers need. show appreciation for the employees. give raises when people learn new tasks and become hybrids instead of punishing them by giving more work.

Review from Sales Dept

The car perk is great

Review from Operations Dept · Posted 19 hours ago

I appreciate time off and insurance

Review from Product Dept · Posted 21 hours ago

health, pto, work from home

Review from Legal Dept · Posted 21 hours ago

I feel I am fairly compensated not only with pay but also with the provided benefits and selection

Review from Operations Dept · Posted 21 hours ago

The fact that I get a bonus and benefits are affordable

Review from IT Dept · Posted 21 hours ago

The pay is below market and company perks of work life balance have been getting trimmed that previously brought balance to the lower pay,

Posted 18 hours ago

more money or bonus money

Review from Customer Support Dept · Posted 20 hours ago

pay rate does not match well with current cost of living, making it impossible to invest/save money

Review from Operations Dept · Posted 21 hours ago

With my broad experience, my dedication, and adaptability, in addition to inflation, I would expect to be earing about 37% more than my current wages. My department also does not receive and weekly, monthly, quarterly, or annual bonus, whether or not the company increases profits.

Posted a month ago

Keep up with market trends. The work I've put in is that of a more senior role, and I feel the title and compensation should reflect that.

Review from Engineering Dept

Constant communication and willingness to help one another.

Review from Sales Dept · Posted 17 hours ago

The team displays complete ownership in their processes and are very collaborative.

Posted 18 hours ago

every walks of life. everyone is unique

Posted 18 hours ago

We all strive to meet goals and help one another. Also have the ability to make the work environment fun

Posted 18 hours ago

The are all very knowledgeable and extremely helpful and capable

Review from Operations Dept · Posted 19 hours ago

I need them to understand that we all make mistakes and Rome wasn't built in a day. I am not going to come out of training a pro. Just because I don't understand doesn't mean that I am not trying. Maybe be a little nicer on constructive criticsm. We all have feelings.

Review from Sales Dept

Minding their own business, focusing on themselves and their jobs. Stop being messy, catty and petty. It takes nothing to be nice. Everyone is going through something.

Review from Operations Dept

I have one that has issues working with others. The others are fantastic. It makes it hard when there is one person that is not a team player

Review from HR Dept

All employees are displaying high integrity and passionate about completing the tasks they are responsible for in order for the company to succeed and grow.

Review from Sales Dept · Posted 17 hours ago

My boss, being able to explore with AI

Posted 18 hours ago

Everyone is extremely welcoming and accepting of each person as they are

Posted 18 hours ago

The leaders are transparent and exemplify the culture in their day-to-day actions.

Review from Operations Dept · Posted 19 hours ago

everyone works under paid and know it but need a check to pay bill so we all show up

Review from Customer Support Dept · Posted 20 hours ago

Training needs to be less confusing and more consistent

Review from Customer Support Dept

Low level, sales staff employees do not feel valued here. We got offered $1 off of Uber for employee appreciation week. Should have offered nothing.

Review from Sales Dept

My GM who interviewed me understood the skills I was bringing to the table and was honest about the demands of the job, for the most part.

Review from Sales Dept

Response time was terrific from everyone

Review from Communications Dept

It was quick. Hired on the spot

Review from Sales Dept

I felt very comfortable throughout the whole process with my recruiter and senior management team. I was able to have all details of information and had answers to all questions I had going in.

Review from Operations Dept

Meeting our customers and hearing how happy they are with our program and the needs it is fulfilling in their work.

Review from Sales Dept · Posted 17 hours ago

Being able to challenge the norm and being empowered to do so.

Posted 18 hours ago

being able to help a person

Posted 18 hours ago

Being able to help customers get into a vehicle that meets their needs

Posted 18 hours ago

Working with great people and a company that acknowledges/celebrate your successes

Review from Operations Dept · Posted 19 hours ago

better pay for everyone would improve what is wrong

Review from Customer Support Dept · Posted 20 hours ago

customer service reps could be given education on the total loss process to prevent driving calls to the total loss team too often.

Review from Operations Dept · Posted 21 hours ago

Requirements for calls cause me a lot of anxiety and stress. It doesn't feel natural and should feel more like helping.

Review from Customer Support Dept

I don't really care for being on the phones. If there's another job (outside of management) off the phones that would be nice.

Review from Operations Dept

They overdo the company events and it doesn't always come across as optional. It's almost like the events are used to mask the mess that's really going on. The turnover rate is higher than they claim. It's too high.

Review from Operations Dept

The culture and environment is family

Potential hybrid schedule implementation for work from home and in office