DriveTime | Bridgecrest | SilverRock Leadership Employee Reviews | Comparably
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DriveTime is not your typical auto retailer. We’re bringing a fresh and fun perspective to the pre-owned car buying experience, and we want you to come along for the ride. You can find us at the intersection of technology and innovation as we use our proprietary tools and over two decades of industry knowledge to redefine the process of purchasing, financing, and protecting your vehicle. As DriveTime, Bridgecrest and SilverRock we create opportunities and improve the lives of our customers, our employees and our communities by carpooling to a shared destination. That means placing a focus on putting the right customer in the right vehicle so they can be on the path to ownership. You can find our tire tracks across the nation as we continue to expand our footprint in new territories. Regardless of where you’re located, if you’ve got DRIVE and you’re looking to make an impact, we’d love for you to make a difference with us! Buckle up and check out our career opportunities. read more
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EMPLOYEE
PARTICIPANTS
625
TOTAL
RATINGS
18043

DriveTime | Bridgecrest | SilverRock Leadership Employee Reviews

What do you like best about the leadership team?

They feel so personable! I feel like I could easily walk up to them and talk with them about anything!

Review from IT Dept

They are very supportive and helpful. Feels like family here.

Review from Customer Support Dept

Communication about corporate initiatives and goals

Review from Legal Dept

Very patient and understanding with us

Review from Customer Support Dept

I truly appreciate that my leadership team is inclusive. They genuinely advocate for people and consistently strive to uphold and live out our core values

Review from Operations Dept

The leadership team seems to actually care about you as more than just an employee. They care about your home/work life balance.

Review from Admin Dept

They actually care and arent fake

They are very nice and kind.

Review from Operations Dept

The leadership team is welcoming and understanding.

Review from Admin Dept

They take the time to listen

Everyone is nice, material is organized, and the vibes are great.

Review from Customer Support Dept

Our leadership team is approachable and values the employees that work for them.

Review from Customer Support Dept

Their ability to push the team to new heights and give a helpful hand in whatever project we are working on.

I appreciate their authentic leadership and developmental support.

Transparency and they've all been very welcoming

Review from Sales Dept

I've only been here 3 weeks but Casey, Anthony, Yaz and Wendi have been very helpful in everything they do. They are very opening to questions, and being new to car sales its a great feeling, Plus hopefully I can go from CEG to Marketing in Arizona (Or Stay in Illinois) I can see that as a career.

Review from Sales Dept

I like how welcoming everyone is

Review from Customer Support Dept

I love how welcoming everyone is and how they pride themselves on making sure everyone that comes in the door feels welcome, everyone at the store has been so supportive and Jeremy and Abe checks in everyday to ensure I am enjoying my experience here.

Review from Sales Dept

Opportunity to learn best practices from peers and my closest colleagues

Review from Customer Support Dept

Their drive in helping me to understand and move forward in my advancement and development with the company.

Review from Customer Support Dept

What does the leadership team need to get better at?

I'm not completely sure who my Leadership team is or where they are. They should be more easily identifiable.

Review from Customer Support Dept

commuicating with everyone/ micro managing

Review from Customer Support Dept

Better health care and need better pay, pay is not competitive to the industry and cost of living

Review from Operations Dept

paying attention to what the people on the floor taking calls and dealing with customers need. show appreciation for the employees. give raises when people learn new tasks and become hybrids instead of punishing them by giving more work.

Review from Sales Dept

Creating reasonable sales goals, being more transparent at how the company is doing, not discouraging the use of PTO.

Review from Operations Dept

Caring about there people and not dollars

Review from Sales Dept

Acknowledge the work that your dealership teams do to actually move the cars and underwrite your loans. Leadership could do more to understand what we do on our lots, and how we deal with customers instead of just focusing on metrics.

Review from Sales Dept

I have not enjoyed my time at Bridgecrest in the few weeks Ive been here. Im actively looking for a new job at this time because all I have dealt with since being hired is confusion and inconsistency. I would not recommend Bridgecrest to anyone

Review from Customer Support Dept

Everyone doesn't work at corp office. People in the field don't receive any of the perks and are underpaid. Bonuses and workforce were severely cut, while responsibilities were increased. Pay needs to reflect recent inflation and responsibilities.

Review from Sales Dept

Not playing favortism anymore when it's pretty obvious

Review from Sales Dept

Store leadership does not manage or lead. They are simply a couple of employees who get paid more than the sales staff and get to do way less work. Always on their phone and have no desire to help train and develop those underneath them.

Review from Sales Dept
TOP
5%

Leadership Scores are rated in the Top 5% of similar size companies on Comparably

Rated DriveTime | Bridgecrest | SilverRock Leadership the Highest

  • Department - Design
    +6%
  • Department - Retail
    +5%
  • Department - Marketing
    +4%

Rated DriveTime | Bridgecrest | SilverRock Leadership the Lowest

  • Gender - Non-Binary
    -16%
  • Department - Customer Success
    -3%
  • Ethnicity - Other
    -3%
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