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DriveTime | Bridgecrest | SilverRock Claimed Company

DriveTime is not your typical auto retailer. We’re bringing a fresh and fun perspective to the pre-owned car buying experience, and we want you to come along for the ride. You can find us at the intersection of technology and innovation as we use our proprietary tools and over two decades of industry knowledge to redefine the process of purchasing, financing, and protecting your vehicle. As DriveTime, Bridgecrest and SilverRock we create opportunities and improve the lives of our customers, our employees and our communities by carpooling to a shared destination. That means placing a focus on putting the right customer in the right vehicle so they can be on the path to ownership. You can find our tire tracks across the nation as we continue to expand our footprint in new territories. Regardless of where you’re located, if you’ve got DRIVE and you’re looking to make an impact, we’d love for you to make a difference with us! Buckle up and check out our career opportunities. read more

This company is accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 680

TOTAL RATINGS: 19638

CEO: Mary Leigh Phillips

DriveTime | Bridgecrest | SilverRock Customer Service Manager Salaries in Baltimore, MD

The average DriveTime | Bridgecrest | SilverRock Customer Service Manager in Baltimore, MD earns an estimated $87,011 annually, which includes an estimated base salary of $75,661 with a $11,350 bonus. DriveTime | Bridgecrest | SilverRock's Customer Service Manager compensation is $16,719 more than the US average for a Customer Service Manager. Customer Service Manager salaries at DriveTime | Bridgecrest | SilverRock in Baltimore, MD can range from $32,000 - $200,000.

In Baltimore, MD, The Customer Support Department at DriveTime | Bridgecrest | SilverRock earns $8,762 more on average than the Operations Department.

Last updated a month ago.

$15k

$32k

$49k

$65k

$130k

$200k

$258k

$87,011

Average Compensation

$75,661: avg. base

$11,350: avg. bonus

Customer Service Manager Salaries at DriveTime | Bridgecrest | SilverRock

In Baltimore, MD, Customer Service Managers earn $4,284 more than Customer Service Managers.

Customer Service Manager

$83k*

Technical Support

$65k*

CS Rep

$60k*

* estimated salary

Compensation at DriveTime | Bridgecrest | SilverRock by Department

In Baltimore, MD, The Customer Support Department averages $8,762 more than the Operations Department, and $991 less than the Business Development Department

Business Development

$76,294 Avg. total comp.

+$991

Customer Support

$75,303 Avg. total comp.

Operations

$66,541 Avg. total comp.

-$9k

Customer Service Manager Compensation by Gender (All Companies)

The average female Customer Service Manager at companies similar size to DriveTime | Bridgecrest | SilverRock reported making $85,760, while the average male Customer Service Manager at similar sized companies reported making $89,725.

Customer Service Manager Compensation by Ethnicity (All Companies)

The average Native American Customer Service Manager at companies similar size to DriveTime | Bridgecrest | SilverRock reported making $150,000, while the average African American/Black Customer Service Manager at similar sized companies reported making $65,039.

How Customer Service Managers at DriveTime | Bridgecrest | SilverRock Rate Their Compensation

The majority of Customer Service Managers at DriveTime | Bridgecrest | SilverRock believe they're compensated fairly. 67% of Customer Service Managers at DriveTime | Bridgecrest | SilverRock say they receive annual bonuses, and the vast majority (95%) are satisfied with their benefits. See more compensation ratings at DriveTime | Bridgecrest | SilverRock

Do you believe you're paid fairly?

86% Yes

Does your company give annual bonuses?

67% Yes

Are you satisfied with your Benefits?

95% Yes

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