DriveTime | Bridgecrest | SilverRock Employee Reviews

Love the people and the opportunities

Review from Customer Support Dept · Posted 2 days ago

Joyful, welcoming and very friendly, training has been great.

Review from HR Dept · Posted 5 days ago

I have had a great onboarding and the whole company has made me feel welcomed and valued.

Review from Product Dept · Posted 5 days ago

Overall, my experience at Bridgecrest has been very positive. While there have been some challenges along the way, they’ve helped me grow. I’ve enjoyed working on meaningful projects with great people and building strong relationships throughout the jour

Posted 5 days ago

I've had a great first week. My team is getting me ramped up without making me feel stressed or anxious about my new role and everyone is helping me to make sure I am successful.

Posted 5 days ago

Knowledgeable, transparent, and honest mentors

Review from Customer Support Dept · Posted 2 days ago

Very welcoming to new employees, friendly, very nice to everyone.

Review from HR Dept · Posted 5 days ago

Attention to detail and time they take to make you successful.

Review from Product Dept · Posted 5 days ago

They are open, welcoming, and transparent.

Posted 5 days ago

THEY HAVE GREAT COMMUNICATION AND DRIVE

Review from Customer Support Dept · Posted 5 days ago

I'm not completely sure who my Leadership team is or where they are. They should be more easily identifiable.

Review from Customer Support Dept

commuicating with everyone/ micro managing

Review from Customer Support Dept

Better health care and need better pay, pay is not competitive to the industry and cost of living

Review from Operations Dept

paying attention to what the people on the floor taking calls and dealing with customers need. show appreciation for the employees. give raises when people learn new tasks and become hybrids instead of punishing them by giving more work.

Review from Sales Dept

Creating reasonable sales goals, being more transparent at how the company is doing, not discouraging the use of PTO.

Review from Operations Dept

Fair and reasonable pricing for all

Review from Customer Support Dept · Posted 2 days ago

I like that remote days are part of the package.

Review from HR Dept · Posted 5 days ago

Benefits are really good compared to previous roles.

Review from Product Dept · Posted 5 days ago

THE PTO HOURS THAT WE ACCRUE

Review from Customer Support Dept · Posted 5 days ago

they provide an option for a free health care plan

Review from HR Dept · Posted 5 days ago

With my broad experience, my dedication, and adaptability, in addition to inflation, I would expect to be earing about 37% more than my current wages. My department also does not receive and weekly, monthly, quarterly, or annual bonus, whether or not the company increases profits.

Posted 5 days ago

Keep up with market trends. The work I've put in is that of a more senior role, and I feel the title and compensation should reflect that.

Review from Engineering Dept

I do feel that the pay is a little low for the position. There are leveling factors that make it manageable since it is WFH, which is great and definitely what I need. However, I feel it should be a little more (maybe a $2/hr increase) based on the level of responsibility we are given.

Review from Customer Support Dept

For the amount of work I do and requirements involved, I don't believe we are at Market value.

Review from Customer Support Dept

The going rate for the position in our job market is much higher compared to the compensation offered.

Review from Admin Dept

Competition around the office is fun and inspiring

Review from Customer Support Dept · Posted 2 days ago

Friendly, laugh, and enjoy their day at work,

Review from HR Dept · Posted 5 days ago

Daily interaction and brainstorming helps me in my day to day work.

Review from Product Dept · Posted 5 days ago

We are close-knit, caring, and professional.

Posted 5 days ago

GREAT COMMUNICATION, EVERYONE HELPS EACH OTHER OUT

Review from Customer Support Dept · Posted 5 days ago

I need them to understand that we all make mistakes and Rome wasn't built in a day. I am not going to come out of training a pro. Just because I don't understand doesn't mean that I am not trying. Maybe be a little nicer on constructive criticsm. We all have feelings.

Review from Sales Dept

Minding their own business, focusing on themselves and their jobs. Stop being messy, catty and petty. It takes nothing to be nice. Everyone is going through something.

Review from Operations Dept

I have one that has issues working with others. The others are fantastic. It makes it hard when there is one person that is not a team player

Review from HR Dept

Growth, camaraderie, and opportunity amongst teams

Review from Customer Support Dept · Posted 2 days ago

Being new to the company it is nice to see how everyone cares about each other and respects each other.

Review from HR Dept · Posted 5 days ago

Everyone is willing to take time out of their day to help you.

Review from Product Dept · Posted 5 days ago

The opportunities to connect with others across the organization.

Posted 5 days ago

VERY POSITIVE VIBES AND OPENESS

Review from Customer Support Dept · Posted 5 days ago

Training needs to be less confusing and more consistent

Review from Customer Support Dept

Low level, sales staff employees do not feel valued here. We got offered $1 off of Uber for employee appreciation week. Should have offered nothing.

Review from Sales Dept

My GM who interviewed me understood the skills I was bringing to the table and was honest about the demands of the job, for the most part.

Review from Sales Dept

Response time was terrific from everyone

Review from Communications Dept

It was quick. Hired on the spot

Review from Sales Dept

I felt very comfortable throughout the whole process with my recruiter and senior management team. I was able to have all details of information and had answers to all questions I had going in.

Review from Operations Dept

Peers, growth and opportunities around the office

Review from Customer Support Dept · Posted 2 days ago

When you can get the job done and succeed at it.

Review from HR Dept · Posted 5 days ago

The culture is great and makes it easy to come in and contribute.

Review from Product Dept · Posted 5 days ago

The flexibility to work remotely

Posted 5 days ago

the people that I work with

Review from HR Dept · Posted 5 days ago

Requirements for calls cause me a lot of anxiety and stress. It doesn't feel natural and should feel more like helping.

Review from Customer Support Dept

I don't really care for being on the phones. If there's another job (outside of management) off the phones that would be nice.

Review from Operations Dept

They overdo the company events and it doesn't always come across as optional. It's almost like the events are used to mask the mess that's really going on. The turnover rate is higher than they claim. It's too high.

Review from Operations Dept

managers micro manage/ pay not good/ very stressful

Review from Customer Support Dept

not having to work would be better

Review from Customer Support Dept

The culture and environment is family

Potential hybrid schedule implementation for work from home and in office