DriveTime | Bridgecrest | SilverRock Employee Reviews
Out of 3303 DriveTime | Bridgecrest | SilverRock employee reviews, 96% were positive. The remaining 4% were constructive reviews with the goal of helping DriveTime | Bridgecrest | SilverRock improve their work culture. The Marketing team, with 100% positive reviews, reports the best experience at DriveTime | Bridgecrest | SilverRock compared to all other departments at the company. The Sales team offered the most constructive feedback, with 9% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
I'm not completely sure who my Leadership team is or where they are. They should be more easily identifiable.
Review from Customer Support Dept
commuicating with everyone/ micro managing
Review from Customer Support Dept
Better health care and need better pay, pay is not competitive to the industry and cost of living
Review from Operations Dept
paying attention to what the people on the floor taking calls and dealing with customers need. show appreciation for the employees. give raises when people learn new tasks and become hybrids instead of punishing them by giving more work.
Review from Sales Dept
Creating reasonable sales goals, being more transparent at how the company is doing, not discouraging the use of PTO.
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
For the amount of work I do and requirements involved, I don't believe we are at Market value.
Review from Customer Support Dept
The going rate for the position in our job market is much higher compared to the compensation offered.
Review from Admin Dept
I'm very appreciative of the pay offered starting out, and it is higher than other places, but is still rather low compared to the true cost of living in the area
Review from Operations Dept
I think with the importance of the CTG team the compensation would be better.
Review from Operations Dept
I do not feel undervalued as someone new to titles, but feel the job as supervisor should pay comparable
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
I need them to understand that we all make mistakes and Rome wasn't built in a day. I am not going to come out of training a pro. Just because I don't understand doesn't mean that I am not trying. Maybe be a little nicer on constructive criticsm. We all have feelings.
Review from Sales Dept
Minding their own business, focusing on themselves and their jobs. Stop being messy, catty and petty. It takes nothing to be nice. Everyone is going through something.
Review from Operations Dept
I have one that has issues working with others. The others are fantastic. It makes it hard when there is one person that is not a team player
Review from HR Dept
What needs to change to make the company culture better?
Training needs to be less confusing and more consistent
Review from Customer Support Dept
Low level, sales staff employees do not feel valued here. We got offered $1 off of Uber for employee appreciation week. Should have offered nothing.
Review from Sales Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of DriveTime | Bridgecrest | SilverRock yet.
Be the first to contribute a review.
What's going wrong and how can it be improved?
Requirements for calls cause me a lot of anxiety and stress. It doesn't feel natural and should feel more like helping.
Review from Customer Support Dept
I don't really care for being on the phones. If there's another job (outside of management) off the phones that would be nice.
Review from Operations Dept
They overdo the company events and it doesn't always come across as optional. It's almost like the events are used to mask the mess that's really going on. The turnover rate is higher than they claim. It's too high.
Review from Operations Dept
managers micro manage/ pay not good/ very stressful
Review from Customer Support Dept
not having to work would be better
Review from Customer Support Dept
What would you most like to see improved at your company?
Potential hybrid schedule implementation for work from home and in office