DST Systems Employee Reviews
Out of 40 DST Systems employee reviews, 44% were positive. The remaining 56% were constructive reviews with the goal of helping DST Systems improve their work culture.
What does the leadership team need to get better at?
Absolutely everything, a select few are rude and unprofessional.
Making sure the employees actually are heard, and support us better. We are just another number to them.
Review from Customer Support Dept
Leadership/management lack direction, motivation, and overall general skills to keep their team/associates happy. It is a constant struggle with management about promotional opportunities, team building, motivation to keep new associates from quitting.
Review from Customer Support Dept
following through on what they say they will do
The need to get out of the 1960's. They are overly concerned with process, while ignoring results. Very top down. Sr. managers are not interested in what underlings are thinking. There is not room for push back, you are expected to do what you are told, even it you know it's a dumb idea.
Why do you feel undervalued and what would make you feel better about your compensation?
There are people that come in off the street making the same as me and I have been here for 15 years
Review from Marketing Dept
PTO and time off is a joke, they dont listen to you or what you need at all its their way or the highway
Review from Customer Support Dept
When originally hired on, we were promised to be compensated more if we took on more clients. This is not true. Peer trainers and leaders are not compensated until they reach "supervisor" or "lead" and even then, positions do not open up.
Review from Customer Support Dept
I feel I've been kept at the bottom. I was told I could not apply to move up without going through a lower level first, when other people moved straight to the higher position with higher pay.
More money in relation to market value
What do your coworkers need to improve and how could you work together better?
For the most part, the worker bees are great people interest in doing good work. The process heavey top down culture gets in the way.
What needs to change to make the company culture better?
Better supervision from our supervisors
Review from Marketing Dept
Constant promises of making our work environment better which are never followed through. We lack a lot of support and it seems to be last on the list of things to address here.
Review from Customer Support Dept
Stifling, no room for innovation or even independent thinking.
We need to trust each other more.
What would you improve about your company's interview process?
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What's going wrong and how can it be improved?
To much gossiping and not enough productivity
Review from Marketing Dept
There is a severe lack of support across all teams. There is a huge focus onboarding new clients but never enough focus on trying to make current CSRs or clients better. The stress level is always high and we are not allowed or provided opportunities to relieve stress or talk about our stresses.
Review from Customer Support Dept
Management should just get out of our way and let us do our jobs!
What would you most like to see improved at your company?
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