DST Systems Employee Reviews
Out of 40 DST Systems employee reviews, 44% were positive. The remaining 56% were constructive reviews with the goal of helping DST Systems improve their work culture. The Marketing team, with 50% positive reviews, reports the best experience at DST Systems compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 86% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
My overall experience at work is normal with the usual office politics
Review from Marketing Dept
Originally, it was not bad. Now with the 2nd acquisition/buyout, quality has severely decreased.
Review from Customer Support Dept
What do you like best about the leadership team?
Brainstorming gives me the opportunity to be heard
Review from Marketing Dept
We communicate and help each other
They are moving the company towards much needed positive change.
What does the leadership team need to get better at?
Absolutely everything, a select few are rude and unprofessional.
Making sure the employees actually are heard, and support us better. We are just another number to them.
Review from Customer Support Dept
Leadership/management lack direction, motivation, and overall general skills to keep their team/associates happy. It is a constant struggle with management about promotional opportunities, team building, motivation to keep new associates from quitting.
Review from Customer Support Dept
following through on what they say they will do
The need to get out of the 1960's. They are overly concerned with process, while ignoring results. Very top down. Sr. managers are not interested in what underlings are thinking. There is not room for push back, you are expected to do what you are told, even it you know it's a dumb idea.
What is the best part about your compensation package?
There is nothing good about, I am paid well for historical reasons that have nothing to do with DST
Free money every year for a bonus
PTO, employer matches 6 percent on 401(k)
Review from Marketing Dept
Excellent benefits & compensation package
Why do you feel undervalued and what would make you feel better about your compensation?
There are people that come in off the street making the same as me and I have been here for 15 years
Review from Marketing Dept
PTO and time off is a joke, they dont listen to you or what you need at all its their way or the highway
Review from Customer Support Dept
When originally hired on, we were promised to be compensated more if we took on more clients. This is not true. Peer trainers and leaders are not compensated until they reach "supervisor" or "lead" and even then, positions do not open up.
Review from Customer Support Dept
I feel I've been kept at the bottom. I was told I could not apply to move up without going through a lower level first, when other people moved straight to the higher position with higher pay.
More money in relation to market value
What are some of the best things about your team?
We work together on getting the work done
Review from Marketing Dept
Reliable hard working skilled teamwork
Everyone truly cares.
What do your coworkers need to improve and how could you work together better?
For the most part, the worker bees are great people interest in doing good work. The process heavey top down culture gets in the way.
What is most positive about the culture and environment at your company?
Team oriented never leave a member behind or alone
What needs to change to make the company culture better?
Better supervision from our supervisors
Review from Marketing Dept
Constant promises of making our work environment better which are never followed through. We lack a lot of support and it seems to be last on the list of things to address here.
Review from Customer Support Dept
Stifling, no room for innovation or even independent thinking.
We need to trust each other more.
What did you like most about the interview process?
That they kept it casual with very low pressure to be yourself
Review from Marketing Dept
It was more involved in other interviews, they ask you different questions than other interviews I've had.
Review from Customer Support Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of DST Systems yet.
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What makes you most happy at work?
Friends salary bonus pensions flexibility
I can make a positive impact.
Being challenged.
What's going wrong and how can it be improved?
To much gossiping and not enough productivity
Review from Marketing Dept
There is a severe lack of support across all teams. There is a huge focus onboarding new clients but never enough focus on trying to make current CSRs or clients better. The stress level is always high and we are not allowed or provided opportunities to relieve stress or talk about our stresses.
Review from Customer Support Dept
Management should just get out of our way and let us do our jobs!
What do you like best about your company?
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What would you most like to see improved at your company?
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