-20
NPS
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Dungarvin
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About Dungarvin's Brand
Dungarvin provides a variety of individually tailored services and supports.
Brand at a Glance
50%
Customer Loyalty
2.9/5
Product Quality
2.6/5
Pricing
2.9/5
Customer Service
Dungarvin NPS
Dungarvin's Net Promoter Score (NPS) is a -20 with 40% Promoters, 0% Passives, and 60% Detractors. Net Promoter Score tracks whether Dungarvin's customers would recommend using the product based on a scale of -100 to 100.
Dungarvin Overall NPS
| 40% | Promoters |
|---|---|
| 0% | Passives |
| 60% | Detractors |
Dungarvin NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Sep 2021 -100 | Sep 2021 | -100 |
Oct 2022 0 | Oct 2022 | 0 |
Nov 2022 33 | Nov 2022 | 33 |
Jan 2023 0 | Jan 2023 | 0 |
Feb 2023 -20 | Feb 2023 | -20 |
Jul 2023 -33 | Jul 2023 | -33 |
Aug 2023 -43 | Aug 2023 | -43 |
Dec 2023 -25 | Dec 2023 | -25 |
Jul 2025 -33 | Jul 2025 | -33 |
Nov 2025 -20 | Nov 2025 | -20 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Dungarvin NPS by Gender
Dungarvin's NPS was rated 0 by Male customers on Comparably.
Male
0
Dungarvin's NPS was rated by Male customers on Comparably.
50%
Promoters
0%
Passives
50%
Detractors
Female
N/A
Dungarvin's NPS is not yet rated by Female customers.
0%
Promoters
0%
Passives
0%
Detractors
Dungarvin NPS by Ethnicity
Dungarvin's NPS was rated 34 points by Caucasian customers on Comparably.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 34 | Caucasian | 34 |
Dungarvin Customer Loyalty
50%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
50% of Dungarvin users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Dungarvin Customer Loyalty Score by Gender
Dungarvin's Customer Loyalty score was rated 33 by Male customers on Comparably.
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Male
33%
Yes
Female
N/A
Yes
Dungarvin Customer Loyalty Score by Ethnicity
Dungarvin's Customer Loyalty score was rated 70% by Caucasian customers on Comparably.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Dungarvin.
70
out of 100
Caucasian
Dungarvin Product Quality
2.9/5
Dungarvin has an overall Product Quality score of 2.9 out of 5 stars rated by its users and customers.
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Dungarvin Product Information
Dungarvin’s product quality score is a 2.9 out of 5 as rated by its users and customers.
- Website
- http://www.dungarvin.com/
- Company Size
- 1,001-5,000 Employees
Industry
Tech
Consumer Services
Healthcare
Quick Insights into Dungarvin Product Quality
Dungarvin's Product Quality score was rated highest by Caucasian customers.
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Ranked Dungarvin Product Quality the Highest
Dungarvin Product Quality Score by Gender
Dungarvin's Product Quality score was rated 2.7 by Male customers on Comparably.
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Male
2.7/5
Female
N/A
Dungarvin Product Quality Score by Ethnicity
Dungarvin's Product Quality score was rated 3.8 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Dungarvin.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 3.8 | Caucasian | 3.8 |
Dungarvin Pricing
Dungarvin ROI & Value For Money
2.6/5
Dungarvin has a value for money and ROI score of 2.6 out of 5 stars rated by its users and customers.
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Quick Insights into Dungarvin ROI
Dungarvin's ROI score was rated highest by Caucasian customers.
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Ranked Dungarvin ROI the Highest
Dungarvin ROI Score by Gender
Dungarvin's ROI score was rated 2.4 by Male customers on Comparably.
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Male
2.4/5
Female
N/A
Dungarvin ROI Score by Ethnicity
Dungarvin's ROI score was rated 3.6 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Dungarvin.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 3.6 | Caucasian | 3.6 |
Dungarvin Customer Satisfaction (CSAT)
Dungarvin Customer Satisfaction (CSAT) Score
43 / 100
Dungarvin has an overall Customer Satisfaction score of 43 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
29%
Satisfied
14%
Neither Satisfied nor Dissatisfied
14%
Dissatisfied
0%
Very Dissatisfied
43%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Dungarvin Customer Satisfaction
Dungarvin's Customer Satisfaction score was rated highest by Caucasian customers.
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Ranked Dungarvin Customer Satisfaction the Highest
Dungarvin Customer Satisfaction Score by Gender
Dungarvin's Customer Satisfaction score was rated 25 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Dungarvin.
25 / 100
MaleVery Satisfied | 25% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 75% |
Dungarvin Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Dungarvin's Customer Satisfaction (CSAT) score was rated 66% according to Caucasian users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Dungarvin.
66 / 100
Very Satisfied
33%
Satisfied
33%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
34%
Dungarvin Customer Service
2.9/5
Dungarvin has an overall Customer Service score of 2.9 out of 5 stars rated by its users and customers.
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About Dungarvin's Customer Service
Address
1444 Northland Drive, Suite 200, Mendota, MN 55120
Website
http://www.dungarvin.com/
Phone Number
(651)699-0206
Quick Insights into Dungarvin Customer Service
Dungarvin's Customer Service score was rated highest by Caucasian customers.
Sign Up to unlock insights into how customers have ranked Dungarvin's Customer Service score.
Ranked Dungarvin Customer Service the Highest
Dungarvin Customer Service Score by Gender
Dungarvin's Customer Service score was rated 2.6 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Dungarvin.
Male
2.6/5
Female
N/A
Dungarvin Customer Service Score by Ethnicity
Dungarvin's Customer Service score was rated 3.5 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Dungarvin.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 3.5 | Caucasian | 3.5 |
Dungarvin as an Employer
2.4/5
Dungarvin has a 2.4/5 stars for its overall company culture rated by their employees
bottom
10%
Consumer vs. Employees
Dungarvin scored a -20 for Net Promoter Score and a -38 for Employee Net Promoter Score. NPS gauges how likely a customer of Dungarvin would recommend the brand to a friend. ENPS measures how likely Dungarvin employees would recommend working at Dungarvin to a friend.
Net Promoter Score
-20
NPS Score
| 40% | Promoters |
|---|---|
| 0% | Passive |
| 60% | Detractors |
Employee Net Promoter Score
-38
eNPS Score
| 29% | Promoters |
|---|---|
| 4% | Passive |
| 67% | Detractors |
