East West Bancorp Employee Reviews
Out of 31 East West Bancorp employee reviews, 67% were positive. The remaining 33% were constructive reviews with the goal of helping East West Bancorp improve their work culture.
What does the leadership team need to get better at?
They need to trust the people they have hired to do their jobs without micromanagement. The CEO rules by fear and intimidation.
Communication, consistency and adapting to change
Why do you feel undervalued and what would make you feel better about your compensation?
Company needs to pay the employees based on their performance, instead of only focusing on the market rate.
What do your coworkers need to improve and how could you work together better?
Focus more on improving the customer experience rather than just obeying rules regardless of impact.
Better training led by third party trainers and not canned bank programs
What needs to change to make the company culture better?
The CEO needs to retire. The bank has outgrown his management abilities so all other managers focus on pleasing him rather than growing and strengthening the institution.
Regular communication from the top, thoughtful action plans and ability for front line employees to provide input on delivery timetables
What would you improve about your company's interview process?
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What's going wrong and how can it be improved?
The CEO needs to retire. The bank has grown to a point that is beyond his abilities. Other managers focus on pleasing his whims rather than building a strong institution.
Streamline processes and allow more local decision making
What would you most like to see improved at your company?
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