EBSCO Information Services Competitors | Comparably
EBSCO Information Services (EBSCO) delivers a fully optimized research experience, seamlessly integrated with a powerful discovery platform to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EBSCO employs more than 2,700 people worldwide, with most embracing hybrid or remote work models. As an AI-enabled service leader, we thrive on innovation, forward-thinking strategies, and the dedication of our exceptional team. At EBSCO, we’re driven to inspire, empower and support research. Our mission is to transform lives by providing reliable and relevant information — when, where and how people need it. read more
EMPLOYEE
PARTICIPANTS
56
TOTAL
RATINGS
834
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EBSCO Information Services Competitors

EBSCO Information Services competitors include ProQuest. EBSCO Information Services ranks 1st in CEO Score on Comparably vs its competitors. See below how EBSCO Information Services compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
1st
eNPS Rank
2nd
Gender Rank
2nd
Diversity Rank
N/A
Product Quality
1st
NPS Rank
2nd
Pricing Rank
1st
Customer Service
1st

See EBSCO Information Services Culture vs Competitors:

EBSCO Information Services Competitors
RankCompanyScore
1ProQuest72
2EBSCO Information Services69

EBSCO Information Services Competitors at a Glance

CEO Ratings Comparison

EBSCO Information Services' CEO Score Ranks 1st

47 Employees at EBSCO Information Services rate Allen Powell - Interim CEO a 70 out of 100, which ranks them 1st out of EBSCO Information Services' competitors. Last rating was a month ago.

  1. 1st
    Allen Powell - Interim CEO EBSCO Information Services' CEO
    Allen Powell - Interim CEO
    EBSCO Information Services
    70
    out of 100
  2. 2nd
    Matti Shem-Tov ProQuest's CEO
    Matti Shem-Tov
    ProQuest
    69
    out of 100

    17 Employees at ProQuest rate Matti Shem-Tov a 69 out of 100, which ranks them 2nd out of EBSCO Information Services' competitors. Last rating was months ago.

CEO Ratings Comparison
RankCEOCompany Score
1Allen Powell - Interim CEOEBSCO Information Services70
2Matti Shem-TovProQuest69
Product Quality Score Comparison

EBSCO Information Services Ranks 1st in Product Quality Score

12 Customers rate EBSCO Information Services' Product Quality Score a 3.8/5, which ranks it 1st against its competitors.

  1. 1st
    EBSCO Information Services
    3.8 / 5
  2. 2nd
    ProQuest
    3.5 / 5
Product Quality Score Comparison
RankCompany Score
1EBSCO Information Services76
2ProQuest71
NPS Comparison

EBSCO Information Services Ranks 2nd in Net Promoter Score

18 Customers rate EBSCO Information Services' Net Promoter Score a 11, which ranks it 2nd against its competitors, below ProQuest. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend EBSCO Information Services to a friend?”.

  1. 1st
    ProQuest
    33
  2. 2nd
    EBSCO Information Services
    11
NPS Comparison
RankCompany Score
1ProQuest33
2EBSCO Information Services11
Pricing Score Comparison

EBSCO Information Services Ranks 1st in Pricing Score

11 Customers rate EBSCO Information Services' Pricing Score a 3.8/5, which ranks it 1st against its competitors.

  1. 1st
    EBSCO Information Services
    3.8 / 5
  2. 2nd
    ProQuest
    3.4 / 5
Pricing Score Comparison
RankCompany Score
1EBSCO Information Services76
2ProQuest68
Customer Service Comparison

EBSCO Information Services Ranks 1st in Customer Service

11 Customers rate EBSCO Information Services' Customer Service a 3.7/5, which ranks it 1st against its competitors.

  1. 1st
    EBSCO Information Services
    3.7 / 5
  2. 2nd
    ProQuest
    3.4 / 5
Customer Service Comparison
RankCompany Score
1EBSCO Information Services75
2ProQuest69
Overall Culture Score Comparison

EBSCO Information Services Ranks 2nd in Overall Culture Score

56 Employees rate EBSCO Information Services' Overall Culture a 69/100, which ranks it 2nd against its competitors, below ProQuest. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    ProQuest
    72 / 100
  2. 2nd
    EBSCO Information Services
    69 / 100
Overall Culture Score Comparison
RankCompany Score
1ProQuest72
2EBSCO Information Services69
eNPS Comparison

EBSCO Information Services Ranks 2nd in Employee Net Promoter Score

46 Employees rate EBSCO Information Services' Employee Net Promoter Score a 6, which ranks it 2nd against its competitors, below ProQuest. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at EBSCO Information Services to a friend?”.

  1. 1st
    ProQuest
    18
  2. 2nd
    EBSCO Information Services
    6
eNPS Comparison
RankCompany eNPS
1ProQuest18
2EBSCO Information Services6
Gender Score Comparison

EBSCO Information Services Ranks 2nd in Gender Score

12 Employees rate EBSCO Information Services' Gender Score a 69/100, which ranks it 2nd against its competitors, below ProQuest. The Gender Score tracks how positively women rate their experience at EBSCO Information Services.

  1. 1st
    ProQuest
    81 / 100
  2. 2nd
    EBSCO Information Services
    69 / 100
Gender Score Comparison
RankCompany Score
1ProQuest81
2EBSCO Information Services69
Diversity Score Comparison
Not Enough Ratings To Rank EBSCO Information Services
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