eClerx Services Culture | Comparably
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eClerx Services Claimed Company
eClerx is a leading productized services company, bringing together people, technology and domain expertise to amplify business results.? read more
EMPLOYEE
PARTICIPANTS
71
TOTAL
RATINGS
478

eClerx Services Company Culture

eClerx Services Culture

This score is derived from employee ratings & reviews
Choice Employer
A
4.5/5

Top Rated Culture Dimensions

eClerx Services CEO

Top 10%Top 10% of Similar Size Companies on Comparably
Kapil Jain eClerx Services' CEO
Kapil Jain
78 /100

Diversity at eClerx Services

Top 10%Top 10% of Similar Size Companies on Comparably
A

Diverse employees at eClerx Services have rated Manager, CEO Rating, and Environment as the highest categories they have scored

Women at eClerx Services

eClerx Services eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 25%Top 25% of Similar Size Companies on Comparably

Recommend to a Friend?

20

eClerx Services employees are 20% more likely to recommend eClerx Services as a great place to work

52%Promoters
16%Passives
32%Detractors

Working at eClerx Services

Working at eClerx Services is rated highly by 71 employees, across various culture dimensions. eClerx Services employees are most satisfied about Environment, Executive Team, and Leadership categories, putting eClerx Services’s culture in the Top 10% compared to similar sized companies on Comparably and in the Top 25% compared to other companies in New York. See below in detail how working at eClerx Services was rated by employees.

Overall Company Culture at eClerx Services

A

Overall Company Culture at eClerx Services is rated A

Last updated 12 days ago

Top
10%

eClerx Services ranks in the Top 10% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

eClerx Services Employee Reviews

Out of 46 eClerx Services employee reviews, 83% were positive. The remaining 17% were constructive reviews with the goal of helping eClerx Services improve their work culture.

83%
17%
Positive Reviews83%
Constructive Feedback17%

Positive Reviews From eClerx Services Employees

  • What is the best part about your compensation package?
    Stock options and performance bonus
  • What do you like best about the leadership team?
    Ambitious, Transparent, supportive and very talented
  • What are some of the best things about your team?
    We are really work togather like family

Constructive Feedback From eClerx Services Employees

  • What does the leadership team need to get better at?
    We need more reapurces to be working on certain projects so everyone's work is done on time and team members can take time off.
  • Why do you feel undervalued and what would make you feel better about your compensation?
    Less salary thn industry standards
  • What do your coworkers need to improve and how could you work together better?
    Some of the coworkers have been with the company since the inception of their career, so they have limited exposure to other work cultures.

eClerx Services Company Information

eClerx Services Company Overview

eClerx is a leading productized services company, bringing together people, technology and domain expertise to amplify business results.?

eClerx Services was founded in 2000 and its current CEO is Kapil Jain. Since its inception 26 years ago, eClerx Services has grown to 18000 employees.

eClerx Services Mission, Vision & Values

eClerx Services Mission Statement

Our mission is to set the benchmark for client service and success in our industry.

eClerx Services Vision Statement

Our vision is to be the innovation partner of choice in technology, data analytics and process management services.

eClerx Services Values

  • EXCELLENCE - Excellence is a journey - we achieve our goals by constantly improving, innovating, and applying the highest standards.
  • PEOPLE - Invest in people and bring out the best in them. We encourage learning, promote growth, and celebrate diversity.
  • INTEGRITY - Maintain the highest standards of ethics, integrity, and fairness.
  • CLIENT-CENTRIC - Make clients the focus of what you do.
Headquarter286 Madison Ave
New York City, NY 10017
United States of America
Websiteeclerx.com/
Founding Date2000
Tel+1 212 551 4150
Company StatusPublic
StockECLER
Jobsfa-ewji-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/
Social Sites

eClerx Services Competitors

eClerx Services competitors include Wipro Limited, Tech Mahindra, and Syntel. eClerx Services ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how eClerx Services compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    eClerx Services' Logo
    eClerx Services
    4.5/5
  2. #2
    Wipro Limited's Logo
    Wipro Limited
    4.0/5
  3. #3
    Tech Mahindra's Logo
    Tech Mahindra
    3.7/5
  4. #4
    Syntel's Logo
    Syntel
    3.0/5
  • Celebrating our dynamic offices spread across India, our team shares their eClerx stories and experiences and provides a close look into what makes working at eClerx energizing and empowering.
  • Filled with passion, armed with expertise, and led by inspiration, we are a team of innovators and trailblazers dedicated to providing our partners with seamless support, advanced solutions, and strategic guidance to make even the most daring initiatives possible.
  • Offering an exciting culture and diverse growth opportunities in the vibrant heart of Singapore, eClerx's APAC team excels in creating extraordinary experiences and taking our services and solutions to new heights.
  • eClerx India Vaccination Drive
  • eClerx - A journey of 20 years
  • What does it mean to be a Consultant at eClerx?
  • Ever wondered what life at eClerx is like? We caught up with some of the team to find out.
  • Culture at eClerx
  • What drives success at eClerx
  • Attributes of successful eClerx employees

eClerx Services Employees

eClerx Services has 18000 employees. 71 employees at eClerx Services have reviewed eClerx Services across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 12 days ago.

Overall, the 71 eClerx Services employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at eClerx Services are not very pleased with their total compensation at eClerx Services, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at eClerx Services are pleased with their team. 71 Participants grade the quality of their coworkers an A-. The majority believe the meetings at eClerx Services are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at eClerx Services believe the environment at eClerx Services is positive. Most Participants believe the pace of work at eClerx Services is comfortably fast. About 53% of the employees at eClerx Services work 8 hours or less, while 13% of them have an extremely long day - longer than twelve hours.

Overall, the employees at eClerx Services are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining eClerx Services - Employee Onboarding

The prevailing opinion from Comparably users in New York about their company is that it was very prepared on their first day. New York employees concluded that their overall onboarding experience was positive. 74% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

eClerx Services KPIs and OKRs

Employees’ understanding of eClerx Services' KPIs and OKRs is essential for its success. Out of 1 eClerx Services employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.

AnswerPercent
Yes100%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

eClerx Services CEO & Leadership

eClerx Services CEO - Kapil Jain

Kapil Jain eClerx Services' CEO
78 /100

eClerx Services’s CEO Kapil Jain started in this role in 2023. Kapil’s approval rate is in the Top 10% of all CEOs of similar-sized companies on Comparably, and in the Top 15% compared to the CEOs of all other companies in New York. eClerx Services’s CEO is highly regarded especially by Male employees, Asian or Pacific Islander employees, and employees with Over 10 Years experience. Compared to eClerx Services’s competitors, Kapil Jain ranks right above Wipro Limited CEO Thierry Delaporte. Under Jain’s leadership, eClerx Services employee respondents are most happy about their Environment and the company’s Executive Team. Compensation and Perks And Benefits are two areas, according to respondents, where eClerx Services could stand to see real improvement.

eClerx Services Leadership

The eClerx Services Executive Team is rated an “A+” and led by CEO Kapil Jain, Co-founder and Executive Director PD Mundhra, and Managing Principal, eClerx Digital Scott Houchin

  • Kapil Jain  CEO / President

    Kapil Jain CEO / President

    Kapil Jain is the Group Chief Executive Officer and Managing Director of eClerx. He joins us after a 23-year career at... read more

  • PD Mundhra Co-founder and Executive Director

    PD Mundhra is a Co-founder and Executive Director of eClerx Services Limited. He has over 19 years of experience, with... read more

  • Scott Houchin Managing Principal, eClerx Digital

    Scott Houchin is a seasoned digital executive with 20 years of experience both in the US and Europe with leading global... read more

  • Bob Horan Managing Principal, eClerx Customer Operations

    Experienced Principal with a demonstrated history of working in the outsourcing/offshoring industry. Skilled in Business... read more

  • John Flowers Managing Principal, eClerx Markets

    Experienced Executive with a strong track record of building successful businesses in the Financial Technology space.... read more

eClerx Services Salaries

How much does eClerx Services pay?

How much do people at eClerx Services get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at eClerx Services is $128,041, or $61 per hour, while the estimated median salary is $125,591, or $60 per hour.

At eClerx Services, the highest paid job is a Director of Sales at $235,164 annually and the lowest is a Receptionist at $38,962 annually. Average eClerx Services salaries by department include: Design at $86,276, Sales at $167,668, IT at $129,583, and Admin at $50,273. Half of eClerx Services salaries are above $125,591.

25 employees at eClerx Services rank their Compensation in the Bottom 35% of similar sized companies in the US (based on 72 ratings) while 23 employees at eClerx Services rank their Perks And Benefits in the Bottom 35% of similar sized companies in the US (based on 23 ratings).

Last updated months ago.

1st Percentile
$65k
$65k1st Percentile
17th Percentile
$96k
$96k17th Percentile
33rd Percentile
$121k
$121k33rd Percentile
50th Percentile
$174k
$174k50th Percentile
67th Percentile
$221k
$221k67th Percentile
83rd Percentile
$267k
$267k83rd Percentile
100th Percentile
$275k
$275k100th Percentile
$128,041*
Average Compensation
$125,591*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

eClerx Services Salaries by Department

Explore eClerx Services Salaries

Diversity & Inclusion at eClerx Services

Diverse employees at eClerx Services score the company 79/100 across various culture categories, placing eClerx Services in the Top 10% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at eClerx Services across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

eClerx Services Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Performance Bonus

Office Perks

  • Company Social Outings
  • Work From Home Policy

eClerx Services PTO

eClerx Services PTO policy is a critical component of the benefits package offered to employees.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

eClerx Services Careers

eClerx Services Jobs

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Frequently Asked Questions regarding eClerx Services

What is eClerx Services address?

eClerx Services location is at 286 Madison Ave

Who is the CEO of eClerx Services?

eClerx Services CEO is Kapil Jain, their score by employees is 78

What is eClerx Services eNPS?

The eNPS for eClerx Services is 20

What is the salary for Recruiter in eClerx Services?

Recruiter average salary in the US is 94k

What are the salaries in the Marketing in eClerx Services?

The average salaries for Marketing in eClerx Services is 109k

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