A national merchant service provider for over two decades. read more
Easy to move up in company. Pay goes up less than inflation. Hard to get raise.
What are some of the best things about your team?
My team really gets each other. We work well together.
What does the leadership team need to get better at?
Understand that customer service is an important department in the company.
What would you improve about your company's interview process?
It takes several interviews over the course of a month in order to get hired. Less interviews. Less time.
What's going wrong and how can it be improved?
Sales people completely lie to keep their job. If sales had a year to learn instead of a couple weeks they would be better.
Why do you feel undervalued and what would make you feel better about your compensation?
The insurance is 'good' but very expensive. It would take 80% of my paycheck to insure my family. In addition, the pay is very low.
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