
Paying attention to your middle managers. They make people who care, want to quite because they are idiots.
My coworkers are idiots. Its like dealing with school children who don't understand how to own anything they work on.
When people actually listen, and when I am allowed to work on something I care about. I also think that completing things rather than fighting todays latest fire and dropping everything else that came before it is a good way to do things. But we dont do it that way....