0
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Emerge 360
Marketing or Exec? Claim Your Free Account
About Emerge 360 Brand
Emerge is developing the next form of digital communication.
Brand at a Glance
100%
Customer Loyalty
2.7/5
Product Quality
2.7/5
Pricing
2.7/5
Customer Service
Emerge 360 NPS
Emerge 360's Net Promoter Score (NPS) is a 0 with 50% Promoters, 0% Passives, and 50% Detractors. Net Promoter Score tracks whether Emerge 360's customers would recommend using the product based on a scale of -100 to 100.
Emerge 360 Overall NPS
| 50% | Promoters |
|---|---|
| 0% | Passives |
| 50% | Detractors |
Emerge 360 NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Feb 2022 100 | Feb 2022 | 100 |
Apr 2025 0 | Apr 2025 | 0 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Emerge 360 Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Emerge 360 users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Emerge 360 Product Quality
2.7/5
Emerge 360 has an overall Product Quality score of 2.7 out of 5 stars rated by its users and customers.
Sign Up to unlock Emerge 360 overall Product Quality score rated by its users and customers.
Emerge 360 Product Information
Emerge 360’s product quality score is a 2.7 out of 5 as rated by its users and customers.
- Website
- http://www.emergenow.io/
- Company Size
- 201-500 Employees
Industry
Tech
Business Services
Hardware and Devices
Media
Sports & Entertainment
Emerge 360 Pricing
Emerge 360 ROI & Value For Money
2.7/5
Emerge 360 has a value for money and ROI score of 2.7 out of 5 stars rated by its users and customers.
Sign Up to unlock Emerge 360 overall ROI score rated by its users and customers.
Emerge 360 Customer Satisfaction (CSAT)
Emerge 360 Customer Satisfaction (CSAT) Score
50 / 100
Emerge 360 has an overall Customer Satisfaction score of 50 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
50%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
50%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Emerge 360 Customer Service
2.7/5
Emerge 360 has an overall Customer Service score of 2.7 out of 5 stars rated by its users and customers.
Sign Up to unlock Emerge 360 overall Customer Service score rated by its users and customers.
About Emerge 360's Customer Service
Address
Building 20 S. Akron Rd., Moffett Field, Mountain View, CA
Website
http://www.emergenow.io/
Emerge 360 as an Employer
3.2/5
Emerge 360 has a 3.2/5 stars for its overall company culture rated by their employees
bottom
15%
Consumer vs. Employees
Emerge 360 scored a 0 for Net Promoter Score and a -17 for Employee Net Promoter Score. NPS gauges how likely a customer of Emerge 360 would recommend the brand to a friend. ENPS measures how likely Emerge 360 employees would recommend working at Emerge 360 to a friend.
Net Promoter Score
0
NPS Score
| 50% | Promoters |
|---|---|
| 0% | Passive |
| 50% | Detractors |
Employee Net Promoter Score
-17
eNPS Score
| 33% | Promoters |
|---|---|
| 17% | Passive |
| 50% | Detractors |
