Encore Capital Group Employee Reviews
Out of 33 Encore Capital Group employee reviews, 46% were positive. The remaining 54% were constructive reviews with the goal of helping Encore Capital Group improve their work culture.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
The best of the very best
Great leadership, they care about employees.
The leadership team has propelled the company's growth, while enacting fair rules to deal with the consumers, including a Consumer Bill of Rights.
What does the leadership team need to get better at?
Leadership and professionalism, essentially everything needs improvement.
They need to stop the toxic atmosphere and take a look at why the talent keeps leaving
What is the best part about your compensation package?
401k matching is competitive, choice of health/dental/vision benefits is ok but could be better. Vacation/PTO is good, including 2 floating holidays.
Why do you feel undervalued and what would make you feel better about your compensation?
Lower management roles are very demanding and dynamic. The pay less than people who report to me.
The leadership team's bonus is dependant on the work we perform and they get the bonus and we get nothing.
more money and stock options
What are some of the best things about your team?
I love the team I am on. I think because we are all so miserable is why we like each other so much! Misery loves company.
Sharp, nice, fair people, wanting to do the right thing. Most people at Encore have very varied backgrounds and come from different companies, making the intellectual capital of the company very strong. My team is very diverse.
dedicated and care about the quality of their work
What do your coworkers need to improve and how could you work together better?
They are very mean and selfish
Professionalism, most of my peers spend more time talking trash about other coworkers not on the call.
What is most positive about the culture and environment at your company?
Organisation thinks of its employees
We are supported by leadership. The company is growing and improving itself every day, and with that growth, there are a lot of challenges, changes, and moves which most people embrace very positively.
What needs to change to make the company culture better?
Reevaluate the c-suite executives and all people managers as most are not qualified to lead.
What did you like most about the interview process?
It was extremely thorough and they had me meet with a lot of people. They definitely took their time but I'm glad they wanted to make sure it was the right fit for both sides, the company and me.
What would you improve about your company's interview process?
They just need warm bodies to keep up with the turn over rate
no one gives a rats butt because everyone is so tired of this place. We are all so overworked and underpaid that peopoe just don't care
What makes you most happy at work?
Work culture and care for each other
The can-do attitude of people, the many changes the company is going through, and amount of things to do there are. The new building in San Diego helps a lot too! (It's super cool!)
What's going wrong and how can it be improved?
Turn over rate is high due to tbe toxic work environment, most of the people getting promoted is political, social, and favoritism based.
communication involving stakeholders in process changes
What do you like best about your company?
There aren't any Outlook reviews of Encore Capital Group yet.
Be the first to contribute a review.
What would you most like to see improved at your company?
There aren't any Outlook reviews of Encore Capital Group yet.
Be the first to contribute a review.