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Encore Capital Group Claimed Company
Encore is engaged in consumer debt buying and recovery. read more
Encore Capital Group Company Culture
Encore Capital Group Culture
This score is derived from employee ratings & reviews3.4/5
Encore Capital Group's Overall Culture is rated C+
Top Rated Culture Dimensions
Diversity
A+Environment
A-Meetings
BTeam
BRetention
B-Encore Capital Group CEO
Bottom 30%Bottom 30% of Similar Size Companies on Comparably
Ashish Masih
61 /100
See More
Diversity at Encore Capital Group
Top 5%Top 5% of Similar Size Companies on Comparably
A+
Diverse employees at Encore Capital Group have rated Manager, Meetings, and Team as the highest categories they have scored
Women at Encore Capital Group
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterEncore Capital Group eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 50%Top 50% of Similar Size Companies on Comparably
Recommend to a Friend?
-4
Encore Capital Group employees are -4% more likely to recommend Encore Capital Group as a great place to work
| 40% | Promoters |
|---|---|
| 16% | Passives |
| 44% | Detractors |
Working at Encore Capital Group
Working at Encore Capital Group is rated average by 31 employees, across various culture dimensions. Encore Capital Group employees are most satisfied about Environment, Meetings, and Team categories, putting Encore Capital Group’s culture in the Top 50% compared to similar sized companies on Comparably and in the Bottom 40% compared to other companies in San Diego. See below in detail how working at Encore Capital Group was rated by employees.
Overall Company Culture at Encore Capital Group
C+
Overall Company Culture at Encore Capital Group is rated C+
Last updated months ago
Top
50%
Encore Capital Group ranks in the Top 50% of other companies on Comparably with 5,001-10,000 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterEncore Capital Group Employee Reviews
Out of 33 Encore Capital Group employee reviews, 46% were positive. The remaining 54% were constructive reviews with the goal of helping Encore Capital Group improve their work culture.
| Positive Reviews | 46% |
|---|---|
| Constructive Feedback | 54% |
Positive Reviews From Encore Capital Group Employees
- What makes you most happy at work?Work culture and care for each other
- What is most positive about the culture and environment at your company?Organisation thinks of its employees
- What do you like best about the leadership team?The best of the very best
Constructive Feedback From Encore Capital Group Employees
- What do your coworkers need to improve and how could you work together better?They are very mean and selfish
- Why do you feel undervalued and what would make you feel better about your compensation?Lower management roles are very demanding and dynamic. The pay less than people who report to me.
- What would you improve about your company's interview process?They just need warm bodies to keep up with the turn over rate
Encore Capital Group Company Information
Encore Capital Group Company Overview
Encore is engaged in consumer debt buying and recovery.
Encore Capital Group Mission, Vision & Values
Encore Capital Group Mission & Values
We help people recover from financial difficulty and turn toward a path of economic empowerment. We believe this can only be achieved through mutual engagement, understanding, collaboration and respect between our company and consumers. We have an unwavering commitment to operate with integrity and treat people fairly as demonstrated through our industry-first Consumer Bill of Rights. We are also dedicated to better understanding financially distressed consumers and developing innovative ways to support their financial recovery, which is the focus of our Consumer Credit Research Institute. Our business success is a direct result of each of our people doing the right thing every day and is predicated on holding ourselves to the highest ethical standards when partnering with our consumers, stakeholders and community.
| Headquarter | San Diego, CA United States of America |
|---|---|
| Website | www.encorecapital.com/ |
| Founding Date | 1953 |
| Company Status | Public |
| Stock | ECPG |
Encore Capital Group Competitors
Encore Capital Group competitors include ARA, Inc, PRA Group, and Berkshire Bank. Encore Capital Group ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how Encore Capital Group compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Encore Capital Group Employees
31 employees at Encore Capital Group have reviewed Encore Capital Group across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 31 Encore Capital Group employees give their leadership a grade of C, or Bottom 45% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Encore Capital Group are not very pleased with their total compensation at Encore Capital Group, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Encore Capital Group are generally satisfied with their team. 31 Participants grade the quality of their coworkers a B. The majority believe the meetings at Encore Capital Group are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Encore Capital Group believe the environment at Encore Capital Group is positive. Most Participants believe the pace of work at Encore Capital Group is extremely fast. About 59% of the employees at Encore Capital Group work 8 hours or less.
Overall, the employees at Encore Capital Group are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining Encore Capital Group - Employee Onboarding
The prevailing opinion from Comparably users in San Diego about their company is that it was very prepared on their first day. San Diego employees concluded that their overall onboarding experience was positive. 74% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Encore Capital Group KPIs and OKRs
At this moment no Encore Capital Group employees have provided insight into whether or not they clearly understand Encore Capital Group's KPIs and OKRs.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Encore Capital Group CEO & Leadership
Encore Capital Group CEO - Ashish Masih
61 /100
Encore Capital Group’s CEO Ashish Masih started in this role in 2017. Ashish’s approval rate is lower compared to CEOs at similar sized companies, putting Ashish in the Bottom 30% of all CEOs of similar-sized companies on Comparably, and in the Bottom 20% compared to CEOs of all other companies in San Diego. Ashish Masih’s employees rank Encore Capital Group in the Top 15% for Environment, in the Top 30% for Meetings, and in the Top 35% for Team. When compared to Encore Capital Group’s competitors, Ashish Masih ranks below both Berkshire Bank CEO Michael Daly and PRA Group CEO Kevin Stevenson.
Encore Capital Group Leadership
The Encore Capital Group Executive Team is rated a “C” and led by CEO Ashish Masih, Executive VP, General Counsel & Chief Administrator Officer Gregory Call, and President of International Paul J. Grinberg CPA
Ashish Masih CEO / President
Ashish Masih serves as the CEO / President of Encore Capital Group.
Gregory Call Executive VP, General Counsel & Chief Administrator Officer
Mr. Gregory L. Call, also known as Greg, has been General Counsel of Encore Capital Group, Inc. since September 26, 2011... read more
Paul J. Grinberg CPA President of International
Mr. Paul J. Grinberg, CPA, has been President of International at Encore Capital Group, Inc. since June 20, 2017 and... read more
Jaison Thomas Senior VP of India Operations & MD of MCM India
Mr. Jaison Thomas serves as a Senior Vice President of India Operations at Encore Capital Group, Inc. and has been its... read more
Kaushik Kundu Senior Vice President of Internal Operations Collections
Mr. Kaushik Kundu has been a Senior Vice President of Internal Operations Collections at Encore Capital Group, Inc.... read more
Sheryl Wright Senior VP of Corporate and Government Affairs
Ms. Sheryl Wright has been Senior Vice President of Corporate & Government Affairs at Encore Capital Group, Inc. since... read more
Jack Nelson President of Propel Financial Services
Mr. Jack Nelson serves as the Chief Executive Officer and President of Propel Financial Services, LLC. Mr. Nelson... read more
Encore Capital Group Salaries
How much does Encore Capital Group pay?
How much do people at Encore Capital Group get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Encore Capital Group is $117,748, or $56 per hour, while the estimated median salary is $118,075, or $56 per hour.
At Encore Capital Group, the highest paid job is a Director of Sales at $228,936 annually and the lowest is a CS Rep at $45,982 annually. Average Encore Capital Group salaries by department include: Operations at $121,561, Finance at $83,958, Customer Support at $62,990, and Business Development at $126,467. Half of Encore Capital Group salaries are above $118,075.
14 employees at Encore Capital Group rank their Compensation in the Bottom 40% of similar sized companies in the US (based on 44 ratings) while 14 employees at Encore Capital Group rank their Perks And Benefits in the Bottom 25% of similar sized companies in the US (based on 14 ratings).
Salaries contributed from Encore Capital Group employees include job titles like Data Analyst and Corporate Counsel. Comparably data has a total of 2 salary records from Encore Capital Group employees.
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $64k | $64k | 1st Percentile |
17th Percentile $93k | $93k | 17th Percentile |
33rd Percentile $114k | $114k | 33rd Percentile |
50th Percentile $165k | $165k | 50th Percentile |
67th Percentile $211k | $211k | 67th Percentile |
83rd Percentile $267k | $267k | 83rd Percentile |
100th Percentile $269k | $269k | 100th Percentile |
$117,748*
Average Compensation
$118,075*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Encore Capital Group Salaries by City
Encore Capital Group Salaries by Department
Diversity & Inclusion at Encore Capital Group
Diverse employees at Encore Capital Group score the company 85/100 across various culture categories, placing Encore Capital Group in the Top 5% of companies on Comparably with 5,001-10,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Encore Capital Group across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Encore Capital Group Perks & Benefits
Health & Wellness
- Dental Insurance
- Health Insurance
Encore Capital Group PTO
Encore Capital Group PTO policy is a critical component of the benefits package offered to employees.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Encore Capital Group Careers
Encore Capital Group Jobs
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Overview of Candidates Interested in Encore Capital Group on Comparably
Candidates By Department
All Industries | 45% | |
|---|---|---|
IT | 45% | |
Admin | 9% |
Candidates By Location
San Diego | 36% | |
|---|---|---|
New York City | 18% | |
Los Angeles | 9% | |
Chula Vista | 9% | |
Torrance | 9% | |
Other | 18% |
Frequently Asked Questions regarding Encore Capital Group
Who is the CEO of Encore Capital Group?
Encore Capital Group CEO is Ashish Masih, their score by employees is 61
What is Encore Capital Group eNPS?
The eNPS for Encore Capital Group is -4
What is Encore Capital Group revenue?
Encore Capital Group revenue is $1B
What is the salary for IT Support Engineer in Encore Capital Group?
IT Support Engineer average salary in the US is 91k
What are the salaries in the Business Development in Encore Capital Group?
The average salaries for Business Development in Encore Capital Group is 126k
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