ETS Services Employee Reviews
Out of 49 ETS Services employee reviews, 51% were positive. The remaining 49% were constructive reviews with the goal of helping ETS Services improve their work culture.
What does the leadership team need to get better at?
My immediate supervisors are sympathetic, professional, and kind but are also suffering under horrible higher management. Higher leadership needs to view raters of the most profitable test with the old respect and appreciation. We are not quickly replaced, and bad morale will harm the business.
The Leadership team is as bad as their Managers. No innovation or change...What is needed is for someone from the outside to be hired at the top and clean all the dead wood below them. Which is alot..of dead wood
There could be better communication.
Why do you feel undervalued and what would make you feel better about your compensation?
At least restore being paid for the full shift even if we get done early. Zero raise after 7 years. Company memo's during our almost complete shutdown during the pandemic were much more optimistic and understanding than terse and disrespectful memo's of late. Compensation is not only monetary.
Real raises would have been nice.
grading is harder than people realize, especially writing. There never seems to be a value on the skills needed to assess writing.
We had a pay cut last year that has really taken its toll on my life. There are people in the service industry who make more than I do, and I have years of experience and a Master's degree.
What do your coworkers need to improve and how could you work together better?
Again, alot have been there for years...no motivation or incentive to think of better ways to do things or continue to remain current with any new trends.
I work for the most part independently.
What needs to change to make the company culture better?
Change top management on down..
What would you improve about your company's interview process?
There aren't any Interviews reviews of ETS Services yet.
Be the first to contribute a review.
What's going wrong and how can it be improved?
Failures of assessment administration during crunch examination periods has always had technology issues impacted students.
They need to figure that out...No long range plans to adapt to a changing environment
It's just hard to ever feel like you are being fairly compensated for the type of work being done and the skills needed.
The work is somewhat monotonous and it should pay more.
There aren't enough hours to make a career of it, and it can be monotonous work at times.
What would you most like to see improved at your company?
the ease of applications and assignments.
More contract and revenue