ETS Services Employee Reviews

In 2016 working conditions were good for an at will job. In 2023, pay per shift was cut and company memos became dismissive and cold in tone. Speed and accuracy in scoring is now penalized and inefficiency rewarded. Now, notice of a cancelled shift can now happen with zero notice. Very bad.

The officers pay themselves over 400k plus huge bonuses each year...they swept illegal activities of former officers under the business world vision with huge hush severance payments, fraud is the word that I remember as a low executive there

Does not care abput employees

Workers salaries lowered, but executives went up.

Poor and not caring for employees wellbeing.

Caring for employees at our location.

They are always friendly and eager to help.

My immediate supervisors are sympathetic, professional, and kind but are also suffering under horrible higher management. Higher leadership needs to view raters of the most profitable test with the old respect and appreciation. We are not quickly replaced, and bad morale will harm the business.

The Leadership team is as bad as their Managers. No innovation or change...What is needed is for someone from the outside to be hired at the top and clean all the dead wood below them. Which is alot..of dead wood

There could be better communication.

The retirement matching is better than most companies.

That it was managed by a competent portfolio investment company.

It's good money just don't expect to pick up hours consistently.

At least restore being paid for the full shift even if we get done early. Zero raise after 7 years. Company memo's during our almost complete shutdown during the pandemic were much more optimistic and understanding than terse and disrespectful memo's of late. Compensation is not only monetary.

Real raises would have been nice.

grading is harder than people realize, especially writing. There never seems to be a value on the skills needed to assess writing.

We had a pay cut last year that has really taken its toll on my life. There are people in the service industry who make more than I do, and I have years of experience and a Master's degree.

I work remotely, so I've never "met" my peers or immediate supervisors. But I get the feeling of working as a team to get the assigned task done.

Within our small group we respect each other's view to help build the best product

Close nitt and capable for the exception of a couple of team members.

I think we are all equally interested in doing good job,

My coworkers strive to help each other to the best of their ability, and overall most are very professional and friendly.

Again, alot have been there for years...no motivation or incentive to think of better ways to do things or continue to remain current with any new trends.

I work for the most part independently.

Inclusive off all backgrounds and ethnicities.

Again, we are all in it together, all in the same environment.

Everyone is professional, at least from leadership on up, and we have set policies and protocols that we strive to maintain.

It feels a little pressured, but it gets easier with time.

Change top management on down..

There was no interview, but the process of answering relevant questions online and submitting required documents went smoothly. Employee welcome was friendly and helpful.

It was great as it was done by the hiring team and manager.

The questions were answerable but the overall process was unnecessarily complicated and confusing.

There wasn't really an interview process. I applied and got hired based on my qualifications.

Failures of assessment administration during crunch examination periods has always had technology issues impacted students.

They need to figure that out...No long range plans to adapt to a changing environment

It's just hard to ever feel like you are being fairly compensated for the type of work being done and the skills needed.

The work is somewhat monotonous and it should pay more.

There aren't enough hours to make a career of it, and it can be monotonous work at times.

The opportunity to learn and grow.

Competitive Salary

the ease of applications and assignments.

More contract and revenue