Working At Etsy - Ask a Question | Comparably
Etsy Claimed Company
Etsy is an e-commerce site and a smartphone application for buying and selling handmade and vintage items. read more
EMPLOYEE
PARTICIPANTS
153
TOTAL
RATINGS
1185
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Q&A With Etsy Employees

As an Etsy employee, you can do the work you love, be yourself, and make an impact in the lives of millions. Our commitments to diversity and inclusion, team culture and the spaces where we work all reflect our mission to keep commerce human.

How employees describe working at Etsy

This store is the worst i bought a bars of soap but i did not receive it i try to explain to the seller but she couldn't help me and they keep on taking monay from my bank account without me knowing they took like 40 houndred dollars without my permissio. Yall have to stop doing this money is hard

Etsy is now favoring drop ship companies and no longer supporting the small crafter. It seems there is no money in quality, handmade items.

Their customer service is non-existant since the corporation decided to eliminate call in/phone operator assistance to its sellers and buyers. There is ligerally no feasible way in which to get in touch with an actial person capable of handling kne's problem/issue. This company clearly does not care

be carefull watch out for thieves

I have appealed to have my shop re-opened. I was overseas and missed a payment by two days for the cut off. I apologised I asked to have automated payments. I was treated coldly I am new to ETSY - there was help as I missed only one payment. ETSY had my credit card details. I am mortified .

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What it's like to work at Etsy

  • Etsy employees generally work 9.4 hrs a day
  • Employees at Etsy report the work pace is comfortably fast
  • 65% of Etsy employees look forward to interacting with their team every day
  • Etsy employees most often take 15-20 paid vacation and sick days each year
  • Etsy employees typically get valuable feedback on how to improve at work Once a year
  • 67% of Etsy employees call their work environment positive

Q&A With Etsy Employees

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Aggregated Employee Answer on Comparably

  • Etsy employees rate their overall benefits a B and most of them think the perks are Good. 69% of Etsy employees say they are satisfied with their benefits. The majority of employees also get 15-20 days of paid vacation, and most of the employees believe the cash value of their benefits is $2500+/mo.

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Aggregated Employee Answer on Comparably

  • 83% of the same employees also feel like Etsy is invested in their career growth. On average, majority of employees do not have a mentor to help them navigate their career at Etsy.

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Aggregated Employee Answer on Comparably

  • Etsy employees rate their manager a C or 65/100 and the majority believe their manager truly cares about them as a person. Most of the employees (80%) also feels pretty comfortable providing negative feedback directly to their boss.

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Aggregated Employee Answer on Comparably

  • Etsy employees rates their pay and overall compensation a B- or 70/100. 64% of employees believe they are paid fairly and 100% of employees get raises every year.

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Should I work at Etsy?

40% of Etsy employees would encourage their friends to become coworkers, whereas 15% are neutral and 45% would not recommend working at Etsy to their friends.

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eNPS Score
40%Promoters
15%Passive
45%Detractors
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