Etsy Employee Reviews
Out of 121 Etsy employee reviews, 59% were positive. The remaining 41% were constructive reviews with the goal of helping Etsy improve their work culture.
What does the leadership team need to get better at?
They need to understand that we are the reason Etsy has an income. They need to support the individuals that make them their income. Etsy needs to realize that without us, they have no business.
Everything. They are terrible . Ugh
Recognizing people for their contributions to the business rather than their relationship from prior jobs. Walking the walk and letting people truly contribute and share differing perspectives.
Why do you feel undervalued and what would make you feel better about your compensation?
Etsy offers no benefits to their employees. This should be corrected on a federal level.
Total revamp. Get back to how Etsy used to be
Etsy is the world's most discriminatory marketplace. It disgusts me.
The Etsy community (at least, higher ups) have NO regard for the sellers, no matter the case. If someone wants money for a wrong item, but you have a screenshot of dms saying you got it right, Etsy would 9 times out of 10 favor the buyer...
The pay is great but not the benefits
What do your coworkers need to improve and how could you work together better?
Etsy needs to support all shop policies in full.
Some of my colleagues are just not that good. This is not a company that hired the best and the brightest
What needs to change to make the company culture better?
Try including less 'wordy' words in your ToS: most creative artists aren't ones for words. Secondly, don't let other artists get away with stealing work: I've seen cases of people stealing designs straight up and putting it on t-shirts.
Transparency. We don't help customers in the way they truly NEED to be helped.
Review from Customer Support Dept
What would you improve about your company's interview process?
Make it streamlined and reduce the number of rounds
Hire all new management staff
The try to beat you down before you make it to the gate
What's going wrong and how can it be improved?
Policies need to be reformed and many should be removed. Programming of the site isn't coherent and the staff is useless to do anything, even if they want to.
What would you most like to see improved at your company?
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