Events.com Employee Reviews
Out of 559 Events.com employee reviews, 92% were positive. The remaining 8% were constructive reviews with the goal of helping Events.com improve their work culture. The Executive team, with 100% positive reviews, reports the best experience at Events.com compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 16% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Defining company goals with the roadmap
Review from Sales Dept
Building trust. Being receptive to feedback, including critical feedback.
Review from Customer Support Dept
Listen to others. Set aside time to learn and appreciate people's experience, history, and existing knowledge. Don't just go with the norm because it's what has been done in the past. Don't be afraid to ruffle feathers knowing it's for the better in the future.
They need to have an understanding of how things work, in detail as opposed to always thinking about the "Big Picture"
Listening to their employees. Not making decisions that are based on what they think is the right direction and actually doing user research.
Review from Marketing Dept
Why do you feel undervalued and what would make you feel better about your compensation?
A competitive wage, regular performance reviews and raises
Review from Customer Support Dept
Actually supporting our clients instead of keeping their money.
Review from Customer Support Dept
Having some sort of review or goal setting meeting of any type. Knowing what potential paths are available to me in the future. Having some sort of raise or acknowledgement / appreciation that I haven't received one in over three years for the better of the company.
Knowing my equity shares are actually going to be worth something one day
Review from Marketing Dept
Due to inflation and such, it would be great if I was paid more. And for the amount of work our small team does, the amount I make is not enough.
What do your coworkers need to improve and how could you work together better?
Try a little harder and work to understand the product and create a 5% understanding overlap with the people they work closely with. Be a little more cowboy. We are a startup!
Review from Engineering Dept
Can improve on collaboration, willingness to engage in teamwork efforts, and accepting feedback & applying solutions
What needs to change to make the company culture better?
Need to spend more time working in a high energy environment and less time working from home office. More in-person social interactions.
Review from Business Development Dept
I haven't been with Events.com long enough to understand what it's culture is.
Review from Customer Support Dept
What would you improve about your company's interview process?
To many steps, The executive team gets in the way and takes to long to make a decision, then we loose good candidates.
Review from Customer Support Dept
What's going wrong and how can it be improved?
Paying events out on time and in full.
Review from Customer Support Dept
Pay event organizers like we say we are going to. Where is the money going? I want to quit because of not paying.
Review from Customer Support Dept
EDC seems to have a very corporate mindset, which is not necessarily a bad thing. But it seems to have fostered a culture where debate is discouraged, where finding the best solution is less important than agreeing with the person in charge. That sort of culture stifles innovation and productivity.
Review from Customer Support Dept
Need to get customers paid. Need to have external and internal excitement about the future. Need to stop feeling like we're employed to be band-aids to the product.
Work on proactive actions versus constantly reactive.
What would you most like to see improved at your company?
Better benefits put into place
Review from Operations Dept