Express Scripts Claimed Company
integrated pharmacy benefit management read more
EMPLOYEE
PARTICIPANTS
71
TOTAL
RATINGS
1010
...
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Express Scripts Competitors

Express Scripts competitors include Humana, UnitedHealth Group, CVS Health, Walmart and Aetna. Express Scripts ranks 2nd in Diversity Score on Comparably vs its competitors. See below how Express Scripts compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
4th
eNPS Rank
5th
Gender Rank
5th
Diversity Rank
2nd
Product Quality
5th
NPS Rank
6th
Pricing Rank
5th
Customer Service
5th

See Express Scripts Culture vs Competitors:

Express Scripts Competitors at a Glance

Product Quality Score Comparison

Express Scripts Ranks 5th in Product Quality Score

56 Customers rate Express Scripts' Product Quality Score a 2.3/5, which ranks it 5th against its competitors, below Humana.

  1. 1st
    Walmart
    3.6 / 5
  2. 2nd
    CVS Health
    3.6 / 5
  3. 3rd
    UnitedHealth Group
    3.5 / 5
  4. 4th
    Humana
    3.5 / 5
  5. 5th
    Express Scripts
    2.3 / 5
  6. 6th
    Aetna
    2.1 / 5
NPS Comparison

Express Scripts Ranks 6th in Net Promoter Score

57 Customers rate Express Scripts' Net Promoter Score a -45, which ranks it 6th against its competitors, below Aetna. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Express Scripts to a friend?”.

  1. 1st
    Walmart
    14
  2. 2nd
    CVS Health
    12
  3. 3rd
    Humana
    12
  4. 4th
    UnitedHealth Group
    10
  5. 5th
    Aetna
    -44
  6. 6th
    Express Scripts
    -45
Pricing Score Comparison

Express Scripts Ranks 5th in Pricing Score

51 Customers rate Express Scripts' Pricing Score a 2.4/5, which ranks it 5th against its competitors, below UnitedHealth Group.

  1. 1st
    Walmart
    3.6 / 5
  2. 2nd
    CVS Health
    3.4 / 5
  3. 3rd
    Humana
    3.4 / 5
  4. 4th
    UnitedHealth Group
    3.3 / 5
  5. 5th
    Express Scripts
    2.4 / 5
  6. 6th
    Aetna
    1.9 / 5
Customer Service Comparison

Express Scripts Ranks 5th in Customer Service

51 Customers rate Express Scripts' Customer Service a 2.1/5, which ranks it 5th against its competitors, below UnitedHealth Group.

  1. 1st
    CVS Health
    3.6 / 5
  2. 2nd
    Humana
    3.6 / 5
  3. 3rd
    Walmart
    3.5 / 5
  4. 4th
    UnitedHealth Group
    3.4 / 5
  5. 5th
    Express Scripts
    2.1 / 5
  6. 6th
    Aetna
    1.9 / 5
Overall Culture Score Comparison

Express Scripts Ranks 4th in Overall Culture Score

71 Employees rate Express Scripts' Overall Culture a 67/100, which ranks it 4th against its competitors, below CVS Health. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Humana
    74 / 100
  2. 2nd
    UnitedHealth Group
    70 / 100
  3. 3rd
    CVS Health
    70 / 100
  4. 4th
    Express Scripts
    67 / 100
  5. 5th
    Walmart
    64 / 100
  6. 6th
    Aetna
    62 / 100
eNPS Comparison

Express Scripts Ranks 5th in Employee Net Promoter Score

53 Employees rate Express Scripts' Employee Net Promoter Score a -7, which ranks it 5th against its competitors, below CVS Health. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Express Scripts to a friend?”.

  1. 1st
    Humana
    33
  2. 2nd
    UnitedHealth Group
    17
  3. 3rd
    Aetna
    -2
  4. 4th
    CVS Health
    -4
  5. 5th
    Express Scripts
    -7
  6. 6th
    Walmart
    -16
Gender Score Comparison

Express Scripts Ranks 5th in Gender Score

25 Employees rate Express Scripts' Gender Score a 64/100, which ranks it 5th against its competitors, below Walmart. The Gender Score tracks how positively women rate their experience at Express Scripts.

  1. 1st
    CVS Health
    71 / 100
  2. 2nd
    UnitedHealth Group
    71 / 100
  3. 3rd
    Humana
    71 / 100
  4. 4th
    Walmart
    65 / 100
  5. 5th
    Express Scripts
    64 / 100
  6. 6th
    Aetna
    62 / 100
Diversity Score Comparison

Express Scripts Ranks 2nd in Diversity Score

12 Employees rate Express Scripts' Diversity Score a 71/100, which ranks it 2nd against its competitors, below UnitedHealth Group. The Diversity Score tracks how positively diverse employees rate their experience at Express Scripts.

  1. 1st
    UnitedHealth Group
    71 / 100
  2. 2nd
    Express Scripts
    71 / 100
  3. 3rd
    Humana
    70 / 100
  4. 4th
    CVS Health
    68 / 100
  5. 5th
    Walmart
    66 / 100
  6. 6th
    Aetna
    64 / 100
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