Express Scripts Culture | Comparably
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Express Scripts Claimed Company
integrated pharmacy benefit management read more
EMPLOYEE
PARTICIPANTS
165
TOTAL
RATINGS
1650

Express Scripts Company Culture

Express Scripts Culture

This score is derived from employee ratings & reviews
2.9/5
Express Scripts' Overall Culture is rated C-

Top Rated Culture Dimensions

Express Scripts CEO

Bottom 35%Bottom 35% of Similar Size Companies on Comparably
Tim Wentworth Express Scripts' CEO
Tim Wentworth
64 /100

Diversity at Express Scripts

Top 50%Top 50% of Similar Size Companies on Comparably
C+

Diverse employees at Express Scripts have rated Environment, CEO Rating, and Leadership as the highest categories they have scored

Women at Express Scripts

Bottom 25%Bottom 25% of Similar Size Companies on Comparably
D+

Women at Express Scripts have rated Happiness, CEO Rating, and Environment as the highest categories they have scored

Express Scripts eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 30%Bottom 30% of Similar Size Companies on Comparably

Recommend to a Friend?

-23

Express Scripts employees are -23% more likely to recommend Express Scripts as a great place to work

25%Promoters
27%Passives
48%Detractors

Working at Express Scripts

Working at Express Scripts is rated below average by 165 employees, across various culture dimensions. Express Scripts employees rate Professional Development highest among all categories, and think that Meetings and Outlook have the most room for improvement, putting Express Scripts’s culture in the Bottom 30% compared to similar sized companies on Comparably and in the Bottom 35% compared to other companies in Saint Louis, MO. See below in detail how working at Express Scripts was rated by employees.

Overall Company Culture at Express Scripts

C-

Overall Company Culture at Express Scripts is rated C-

Last updated months ago

Bottom
30%

Express Scripts ranks in the Bottom 30% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 165 Employees

View Results
0
20
40
60
80
100
Engineering
90
Engineering90
IT
76
IT76
Operations
60
Operations60
Customer Support
54
Customer Support54

Express Scripts Employee Reviews

Out of 240 Express Scripts employee reviews, 50% were positive. The remaining 50% were constructive reviews with the goal of helping Express Scripts improve their work culture.

50%
50%
Positive Reviews50%
Constructive Feedback50%

Positive Reviews From Express Scripts Employees

  • What did you like most about the interview process?
    Recruiters are polite and fair
  • What is most positive about the culture and environment at your company?
    Teams are more like family
  • What are some of the best things about your team?
    Extremely patient and satisfaction focused

Constructive Feedback From Express Scripts Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    I had found out (through being submitted an offer to join a team owner by the parent company), that the compensation for the position I had been at the time was far below market average. That was infuriating that I had to find it out via the internal recruiter. I learned a valuable lesson that day.
  • What needs to change to make the company culture better?
    New managment, better training process, updated resources are needed to help with calls. Everything is out of date are not resourceful
  • What do your coworkers need to improve and how could you work together better?
    New managment and proper training

Express Scripts Company Information

Express Scripts Company Overview

integrated pharmacy benefit management

Express Scripts was founded in 1986 and its current CEO is Tim Wentworth. Since its inception 40 years ago, Express Scripts has grown to 26600 employees.

Express Scripts Mission, Vision & Values

Express Scripts Mission Statement

Express Scripts helps make the use of prescription drugs safer and more affordable for millions of Americans.

Express Scripts Vision Statement

At Express Scripts, our commitment to diversity and inclusion is fueled by the passion and unique abilities of our 27, employees — a mosaic of talent that enriches our culture and ultimately helps us better serve our patients

Express Scripts Values

  • Integrity
  • Mutual Respecr
  • Passion
  • Alignment
  • Collaboration
  • Service
HeadquarterSaint Louis, MO 63121
United States of America
Websitewww.express-scripts.com
Founding Date1986
Tel(952) 837-7171
Company StatusPublic
StockESRX
Jobscareers.express-scripts.com/us/en
Social Sites

Express Scripts Competitors

Express Scripts competitors include Humana, CVS Health, UnitedHealth Group, and Walmart. Express Scripts ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how Express Scripts compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Humana's Logo
    Humana
    4.2/5
  2. #2
    CVS Health's Logo
    CVS Health
    3.7/5
  3. #3
    UnitedHealth Group's Logo
    UnitedHealth Group
    3.6/5
  4. #4
    Express Scripts' Logo
    Express Scripts
    2.9/5
  5. #5
    Walmart's Logo
    Walmart
    3.0/5
  • Culture Video

Express Scripts Employees

Express Scripts has 26600 employees. 165 employees at Express Scripts have reviewed Express Scripts across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 165 Express Scripts employees give their leadership a grade of C, or Bottom 45% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Express Scripts are not very pleased with their total compensation at Express Scripts, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Express Scripts are not very pleased with their team. 165 Participants grade the quality of their coworkers a C-. Less than half believe the meetings at Express Scripts are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Express Scripts believe the environment at Express Scripts is positive. Most Participants believe the pace of work at Express Scripts is comfortably fast. About 59% of the employees at Express Scripts work 8 hours or less, while 7% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Express Scripts are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Express Scripts employees generally work 9.1 hrs a day
Work Hours
A Day in the Life
Employees at Express Scripts report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at Express Scripts have 0 meetings
Meetings
A Day in the Life
73% of Express Scripts employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Express Scripts employees most often take 10-15 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
50% of Express Scripts employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Express Scripts employees typically get valuable feedback on how to improve at work Once a month
Feedback
A Day in the Life
57% of Express Scripts employees call their work environment positive
Environment

Joining Express Scripts - Employee Onboarding

The prevailing opinion from employees about joining Express Scripts is that the company was very prepared on their first day. Express Scripts employees concluded that their overall onboarding experience was positive. 75% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Express Scripts KPIs and OKRs

At Express Scripts 33% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Express Scripts' KPIs and OKRs is essential for its success. Out of 11 Express Scripts employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 9 have said yes.

AnswerPercent
Yes82%
No18%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes33%
No67%
Are the KPIs/OKRs for your department clear?

Express Scripts CEO & Leadership

Express Scripts CEO - Tim Wentworth

Tim Wentworth Express Scripts' CEO
64 /100

Tim’s approval rate is lower compared to CEOs at similar sized companies, putting Tim in the Bottom 35% of all CEOs of similar-sized companies on Comparably, and in the Bottom 40% compared to CEOs of all other companies in Saint Louis, MO. Tim Wentworth’s employees rank Express Scripts in the Top 50% for Professional Development, in the Bottom 45% for Environment, and in the Bottom 45% for Executive Team. Wentworth is generally unpopular with Express Scripts employees, but ranks especially low with employees with 3 to 6 Years experience, and by employees with the company for 1 to 2 Years and employees in the Customer Support department. However, employees in the IT department have a slightly more favorable view of the CEO. When compared to Express Scripts’s competitors, Tim Wentworth ranks below both UnitedHealth Group CEO Andrew Witty and Humana CEO Jim Rechtin.

Express Scripts Leadership

The Express Scripts Executive Team is rated a “C” and led by CEO Tim Wentworth, EVP CFO Eric Slusser, and COO Neal Sample

  • Tim Wentworth  CEO / President

    Tim Wentworth CEO / President

    Tim Wentworth serves as the CEO / President of Express Scripts.

  • Eric Slusser EVP CFO

    Eric Slusser serves as the EVP CFO of Express Scripts. Eric started at Express Scripts in September of 2015. Eric... read more

  • Neal Sample COO

    Neal Sample serves as the COO of Express Scripts. Neal started at Express Scripts in January of 2018. Neal currently... read more

  • Phil Finucane CTO

    Phil Finucane serves as the CTO of Express Scripts. Phil started at Express Scripts in March of 2016. Phil currently... read more

  • Phyllis Anderson SVP & Chief Marketing Officer / Executive Team Member

    Phyllis Anderson serves as the SVP & Chief Marketing Officer / Executive Team Member of Express Scripts.

  • Martin Akins Senior Vice President, General Counsel and Corporate Secretary

    Martin Akins serves as the Senior Vice President, General Counsel and Corporate Secretary of Express Scripts. Martin... read more

  • Dusty Diekman Vice President & General Manager, Sales & Account Management Operations

    Dusty Diekman serves as the Vice President & General Manager, Sales & Account Management Operations of Express Scripts.... read more

  • Sean Rezentes Vice President, IT Operations

    Sean Rezentes serves as the Vice President, IT Operations of Express Scripts. Sean started at Express Scripts in March... read more

  • Tim Smith Vice President Corporate Treasurer , Finance, and Indirect Procurement at Express Scripts

    Tim Smith serves as the Vice President Corporate Treasurer , Finance, and Indirect Procurement at Express Scripts of... read more

Express Scripts Salaries

How much does Express Scripts pay?

How much do people at Express Scripts get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Express Scripts is $137,853, or $66 per hour, while the estimated median salary is $135,597, or $65 per hour.

At Express Scripts, the highest paid job is a Director of Sales at $225,734 annually and the lowest is an Admin Assistant at $43,759 annually. Average Express Scripts salaries by department include: Customer Support at $70,775, Business Development at $159,933, Finance at $92,103, and Engineering at $155,143. Half of Express Scripts salaries are above $135,597.

78 employees at Express Scripts rank their Compensation in the Bottom 35% of similar sized companies in the US (based on 238 ratings) while 73 employees at Express Scripts rank their Perks And Benefits in the Bottom 35% of similar sized companies in the US (based on 79 ratings).

Salaries contributed from Express Scripts employees include job titles like Lead Engineer, Engineering Manager, Architect, and DevOps. Comparably data has a total of 11 salary records from Express Scripts employees.

Last updated months ago.

1st Percentile
$74k
$74k1st Percentile
17th Percentile
$102k
$102k17th Percentile
33rd Percentile
$135k
$135k33rd Percentile
50th Percentile
$190k
$190k50th Percentile
67th Percentile
$240k
$240k67th Percentile
83rd Percentile
$268k
$268k83rd Percentile
100th Percentile
$299k
$299k100th Percentile
$137,853*
Average Compensation
$135,597*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Express Scripts Salaries by City

Express Scripts Salaries by Department

Explore Express Scripts Salaries

Diversity & Inclusion at Express Scripts

Diverse employees at Express Scripts score the company 66/100 across various culture categories, placing Express Scripts in the Top 50% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Express Scripts across various culture dimensions.

Ranked Culture the Highest

Women 69/100
Tenure - 2 to 5 Years
Men 90/100
Department - Engineering
Diverse Employees 54/100
Department - Customer Support

Ranked Culture the Lowest

Women 45/100
Tenure - Less Than 1 Year
Men 66/100
Department - IT
Diverse Employees N/A/100

Express Scripts Perks & Benefits

Financial Benefits

  • 401K / Retirement Plan

Express Scripts PTO

Express Scripts' PTO and Vacation policy typically gives 10-15 days off a year. Paid Time Off is Express Scripts' 3rd most important benefit besides Healthcare when ranked by employees, with 17% of employees saying it is the most important benefit. Express Scripts' benefits and PTO Package averages to represent a $500 -$1000 cash value per month.

AnswerPercent
Flex Time33%
Vacation Policy17%
Office Meals0%
401k Contribution50%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo13%
$1000 -$1500/mo25%
$500 -$1000/mo50%
Less than $500/mo12%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Express Scripts Careers

Express Scripts Jobs

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H1B Visa

In 2019, Express Scripts applied for 159 H1B visas. Of the work permits applied for, 96% were approved.

Work Permit Application Outcome

Express Scripts has a total of 26600 employees

159
Total Applied
  • 96% Granted (153 out of 159)
  • <1% Denied (1 out of 159)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 159)
  • 3% Certified-Withdrawn Application was approved but later withdrawn by employer (5 out of 159)

This data was calculated using publicly sourced data from OFLC Performance Data

Let Express Scripts Know You Want To Work There

Overview of Candidates Interested in Express Scripts on Comparably

Candidates By Department

All Industries
60%
Customer Support
17%
Operations
6%
Sales
6%
Design
6%
Other
6%

Candidates By Location

Saint Louis
40%
Belleville
9%
Austin
6%
Lancaster
3%
Wentzville
3%
Other
40%

Frequently Asked Questions regarding Express Scripts

Who is the CEO of Express Scripts?

Express Scripts CEO is Tim Wentworth, their score by employees is 64

What is Express Scripts eNPS?

The eNPS for Express Scripts is -23

What is Express Scripts revenue?

Express Scripts revenue is $100B

What is the salary for Senior Developer in Express Scripts?

Senior Developer average salary in the US is 113k

What are the salaries in the Sales in Express Scripts?

The average salaries for Sales in Express Scripts is 159k

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