Express Scripts Employee Reviews
Out of 240 Express Scripts employee reviews, 50% were positive. The remaining 50% were constructive reviews with the goal of helping Express Scripts improve their work culture. The Customer Support team, with 58% positive reviews, reports the best experience at Express Scripts compared to all other departments at the company.
What do you like best about the leadership team?
Title only, they were seldom seen or heard from
Leadership did a good job dictating team and company objectives.
Big focus on wellness and the wellbeing of their employees
Address difficult topics up front
Friendly and willing to help
What is the best part about your compensation package?
Plans are affordable on all pay scales.
It’s a good salary and the 401k matching help
Stocks and bonus are the best; salary is low
Well have just received a fair market raise!
Nothing at all is good
What are some of the best things about your team?
Extremely patient and satisfaction focused
Teamwork and willingness to help out accepting additional work beyond their normal workload.
Very loyal and hard working individuals.
My team is great working under deadlines and we support each other in that regard.
They are all wicked smart and not lazy
What is most positive about the culture and environment at your company?
Teams are more like family
Going home for the day.
Review from Customer Support Dept
The best thing i can say about the company is they provide air conditioning.
Work at home and not having to listen to endless chatter
The few long time employees left still believe in customer service above all else
What did you like most about the interview process?
Recruiters are polite and fair
It was positive, however once hired the facade quickly disappeared.
Review from Customer Support Dept
It was in person & onsite
It was over the phone
The interview was very straight forward.
What makes you most happy at work?
My suprvisors kindness and support
Helping customers understand their plans
Working at my own pace
Pay day. When i dont have to speak to anyone on the phone.
Getting recognition for extra effort is morale boosting during hectic work periods. The ability to improve processes for the team made me feel valuable.