Express Scripts Outlook Employee Reviews | Comparably
Express Scripts Claimed Company
integrated pharmacy benefit management read more
EMPLOYEE
PARTICIPANTS
165
TOTAL
RATINGS
1650
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Express Scripts Outlook Employee Reviews

What makes you most happy at work?

My suprvisors kindness and support

Helping customers understand their plans

Working at my own pace

Pay day. When i dont have to speak to anyone on the phone.

Getting recognition for extra effort is morale boosting during hectic work periods. The ability to improve processes for the team made me feel valuable.

Our ERGs, and other groups you can grow into. Express scripts is part of cigna so the opportunities are endless

Hardworking employees and serving others

to work on up to date technologies

interacting with my coworkers during the day

Being around people who can relate and support you where needed

Review from Customer Support Dept

I love knowing that I play a part in ensuring that millions or more Americans are able to have their prescriptions filled in a cost effective way.

when ive had a particularly good day with lots of compliments.

The team that I work with, and my tasks that make me feel like I'm contributing and making a difference.

My position and the patients and staff I work with

Review from Customer Support Dept

having the flexibility to research and see what works best for the projects coming up

What's going wrong and how can it be improved?

No quality system, dispensing recalled meds

Very toxic and depressing culture. No change for growth or advancement.

Upper management and supervisors hide huge issues

Listen to the workers and see what is really going on. When management is negative, it makes everyone feel like it's not worth working for

People don’t seem happy to be here anymore. Always so negative

Review from Customer Support Dept

Staff appreciation. Our bonus gets less and less each year.

Review from Customer Support Dept

More company comradery & team spirit

Review from Customer Support Dept

Nothing is wrong, no improvement

What do you like best about your company?

We help keep prescription costs manageable.

What would you most like to see improved at your company?

Better salary compensation at all levels

Review Sentiment at Express Scripts

50
50%
50
50%

About Express Scripts' Outlook

D
59/100

Where This Score Ranks Express Scripts' Outlook

BOTTOM
20%

In the Bottom 20% of 1226 similar size companies on Comparably

?

Not enough ratings to compare against companies in Saint Louis, MO

6th

6th place versus 5 competitors rated on Comparably

Express Scripts' Outlook is scored a D by 274 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” Express Scripts' Outlook score negatively contributes to their overall culture score, due partly to the fact that the Customer Support department’s negative scores cause Outlook to be one of Express Scripts' weaker culture attributes amongst employees. Use the filters below to understand Express Scripts employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated months ago.

Rate Outlook the Highest

  • Department - IT
    +21%
  • Experience - 1 to 3 Years
    +19%
  • Ethnicity - African American/Black
    +12%

Rate Outlook the Lowest

  • Experience - 3 to 6 Years
    -28%
  • Ethnicity - Other
    -24%
  • Department - Customer Support
    -15%

How Express Scripts' Outlook Score is Calculated

FILTER RATINGS BY

Results from 153 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

66
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantastic5%
Good38%
Neutral30%
Bad17%
Terrible10%
How do your customers perceive your company?
AnswerPercent
Yes52%
No48%
Are you typically excited about going to work each day?
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Rate your company