Express Scripts Leadership Employee Reviews
What do you like best about the leadership team?
Title only, they were seldom seen or heard from
Leadership did a good job dictating team and company objectives.
Big focus on wellness and the wellbeing of their employees
Address difficult topics up front
Friendly and willing to help
The commitment to helping you reach your goals!
Communication with team members ok
They will work with you to make sure you are doing your very best.
They stand up for employees
Review from Customer Support Dept
they do the best they can for us
Very supportive and flexible based upon company and community needs
Review from Customer Support Dept
they are always willing to help
They have an open and honest communication style, while welcoming feedback and suggestions.
They really work to keep the culture important within the company
Review from Customer Support Dept
Leadership is trying to do the best for the upcoming changes in the industry
Going in the right direction
What does the leadership team need to get better at?
Training was not helpful and when you are placed in production you get wrote up for things you were never trained over, how to handle system glitches so it wont affect the employees work.
Lead with integrity and empathy for all employees
Managers aren't even trained to do your job but placed in charge of department anyway.
Aggressive, hypercompetitive, toxic Machiavellian culture. No interpersonal coaching/mentoring with direct leadership - status reports only. Siloed communication and work streams. Zero trust. "What have you done for me lately" is a commonly referenced term used by leadership to describe the culture.
Honestly, not playing favoritism, equality, listening to employees, taking advantage of the leads, honesty, resolving issues, respect for its employee
Everything. They should live by the Mission, Values and goals. Be equal with all employees, be consistent and fair to all
Communicating changes, putting money into technology that supports what employees do rather than only spending on technology that customers use
Communication, and all be on the same page
Review from Customer Support Dept
Communication and appreciation. Treat your employees well and they will do a great job.
Review from Customer Support Dept
Needs more training and more help
Review from Customer Support Dept
The leadership team needs to show more compassion for the employees.
Review from Customer Support Dept
There is nothing wrong, communication is great