Express Scripts KPIs and OKRs

At Express Scripts 33% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Express Scripts' KPIs and OKRs is essential for its success. Out of 11 Express Scripts employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 9 have said yes.

Answer	Percent
Yes	82%
No	18%

Are your company's goals clear, and are you invested in them?

Answer	Percent
Yes	33%
No	67%

Are the KPIs/OKRs for your department clear?

Manager's Role in Accomplishing Goals

A main function of a managerial role is to lead one’s subordinates. A manager at Express Scripts is responsible for ensuring his subordinates accomplish objectives using key performance indicators. Express Scripts employees shared they generally receive helpful feedback once a month or never, while 50% of Express Scripts employees said they’re given recognition for their impact & accomplishments. Feedback and positive reinforcement are both conducive to meeting goals.