Fantastic Sams Employee Reviews
Out of 62 Fantastic Sams employee reviews, 53% were positive. The remaining 47% were constructive reviews with the goal of helping Fantastic Sams improve their work culture. The Customer Support team, with 60% positive reviews, reports the best experience at Fantastic Sams compared to all other departments at the company. The Operations team offered the most constructive feedback, with 40% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Review from Operations Dept
i learned alot and like it but i really need to be paid more
Review from Operations Dept
What do you like best about the leadership team?
their flexibility with scheduling, they care about their employees
Review from Customer Support Dept
Very understanding and care about the individuals
Review from Operations Dept
What does the leadership team need to get better at?
They need to improve on their tone when talking to employees about any issues. They step in too much to take over clients with new stylists. They make every experience for stylists feel like a personal attack when the stylist isn't fast enough for their 10+ years stamdards.
Everything. Some salons who ask for better direction and get absolutely nothing. Also don't compare salons to other salons in different city's. Every city is different will never be the same.
Appreciating there employees and hiring fro. The inside of company
Review from Operations Dept
A team that communicates with each other as well as their staff.
Review from Customer Support Dept
Being honest and fair with employees
What is the best part about your compensation package?
There aren't any Compensation reviews of Fantastic Sams yet.
Be the first to contribute a review.
Why do you feel undervalued and what would make you feel better about your compensation?
There are both benefits for working parttime in this company. Also, in Indiana, they don't do student Ioans like they do in Louisville, so the benefits for new stylists are not the same.
Have not been offered any benefits
I personally feel undervalued due to I've been the primary stylist since we reopened due to the pandemic. I've dealt with rude customers. Having a salon owner who is not licensed to do hair hang around all day, then try to consult while the stylist is consulting is very unprofessional. More money
To have paid insurance and buy into the company stocks
Review from Operations Dept
We worked hard every day and were underpaid while management made a lot of money
Review from Customer Support Dept
What are some of the best things about your team?
The other ladies I work with are kind, understanding and caring. We can all get along pretty well for the most part, and we can turn to each other for guialdance as needed.
Keep staff informed on upcoming classes and how to grow as a team
they care about their clients and never talk behind their backs
Review from Customer Support Dept
We worked really well together to make our work environment fun
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
We need more employees to start. BE more consistent with the hours they need to work. Not changing the times you can work every other week.
Just to work together as a teem
Review from Operations Dept
We are a small team that works well together
Review from Operations Dept
We have no meetings
What is most positive about the culture and environment at your company?
Clean, organized and professional and work as a team
how everyone could get together with their differences
Review from Customer Support Dept
The people I worked with and the customers
Review from Customer Support Dept
Most of the clients are really nice and fun to talk to.
Review from Customer Support Dept
We can make it a very fun and relaxed atmosphere
Review from Operations Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of Fantastic Sams yet.
Be the first to contribute a review.
What did you like most about the interview process?
I lived Welch management they hired me same day and started next morning. After interview they didn't have much interaction unless I went in for training .which I passed 100.00
I got the job and put to work
Review from Operations Dept
how laid back it was
Review from Customer Support Dept
I had to show my work and was rated on my preformance
Review from Customer Support Dept
I was put are ease immediately which made for a great interview.
Review from Customer Support Dept
What would you improve about your company's interview process?
Actually interview people the same and don't just make certain people do a haircut.
What makes you most happy at work?
Pleasing my clients and growing as a professional
My job what I do is make peoe beutifull and more knowlable about their haihair
Review from Operations Dept
the part when i leave
Review from Customer Support Dept
Knowing that a paycheck is coming
Getting paid by a paycheck and tips to cover the rest
Review from Customer Support Dept
What's going wrong and how can it be improved?
They have this idea that we are supposed to get them in and out super fast when that's not how every service works because we ate all at different levels of experience. We don't make appointments and people get mad about that. Sometimes, a hair service will be so rushed that the clients leave a mess
Get an owner that actually cares for the brand.
I work very hard and corporate takes too much of my wages
Review from Customer Support Dept
No communication. Communicate with their employees.
Review from Customer Support Dept
If my percentage was higher I would be happier. Also if I had insurance.
Review from Customer Support Dept
What do you like best about your company?
The fact that the work I do everyday is my passion and dream job.
What would you most like to see improved at your company?
Expanding to an even bigger range across the contract, open more salon