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First American Payment Systems Claimed Company

First American is a payment technology company based in Fort Worth, Texas, with more than 220,000 merchants throughout the United States. read more

EMPLOYEE PARTICIPANTS: 4

TOTAL RATINGS: 83

CEO: Neil Randel

First American Payment Systems Company Culture

First American Payment Systems Culture

This score is derived from employee ratings & reviews

2.6/5

First American Payment Systems' Overall Culture is rated D

Top Rated Culture Dimensions

Perks & Benefits

Executive Team

Manager

Leadership

C-

Environment

C-

First American Payment Systems CEO

Bottom 10%Bottom 10% of Similar Size Companies on Comparably

Neil Randel

53 /100

Diversity at First American Payment Systems

N/A

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Women at First American Payment Systems

N/A

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First American Payment Systems eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"

Bottom 15%Bottom 15% of Similar Size Companies on Comparably

Recommend to a Friend?

-50

First American Payment Systems employees are -50% more likely to recommend First American Payment Systems as a great place to work

0%	Promoters
50%	Passives
50%	Detractors

Working at First American Payment Systems

Working at First American Payment Systems is rated below average by 4 employees, across various culture dimensions. First American Payment Systems employees rate Perks And Benefits highest among all categories, and think that Work Culture and Happiness have the most room for improvement, putting First American Payment Systems’s culture in the Bottom 20% compared to similar sized companies on Comparably and in the Bottom 20% compared to other companies in Dallas. See below in detail how working at First American Payment Systems was rated by employees.

Overall Company Culture at First American Payment Systems

Overall Company Culture at First American Payment Systems is rated D

Last updated months ago

Bottom

20%

First American Payment Systems ranks in the Bottom 20% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score

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First American Payment Systems Employee Reviews

Out of 12 First American Payment Systems employee reviews, 40% were positive. The remaining 60% were constructive reviews with the goal of helping First American Payment Systems improve their work culture.

40%

60%

Positive Reviews	40%
Constructive Feedback	60%

Positive Reviews From First American Payment Systems Employees

What are some of the best things about your team?
Bad president of our business. He did nothing or ever change a thing. Just point fingers at others. He was a socially awkward nerd who would BS hos way through the role.
Anonymous Review
What are some of the best things about your team?
Work well together and understanding of the job
Anonymous Review
What do you like best about the leadership team?
Friendly and likeable when needed
Anonymous Review

Constructive Feedback From First American Payment Systems Employees

What needs to change to make the company culture better?
A lot. Long way to go
Anonymous Review
Why do you feel undervalued and what would make you feel better about your compensation?
This company is known not to pay well. They just pull people in amd chirn them out.
Anonymous Review
What does the leadership team need to get better at?
Having the right people. Not friemds and relatives. So much more that could be listed
Anonymous Review

First American Payment Systems Company Information

First American Payment Systems Company Overview

First American is a payment technology company based in Fort Worth, Texas, with more than 220,000 merchants throughout the United States.

First American Payment Systems was founded in 1990 and its current CEO is Neil Randel. Since its inception 36 years ago, First American Payment Systems has grown to 1500 employees.

First American Payment Systems Mission, Vision & Values

First American Payment Systems Mission & Values

Our mission is to provide advanced Technology Driven Payments to our merchants and partners.

First American Payment Systems Mission, Vision & Values

Headquarter	100 Throckmorton Street, Suite 1800 Fort Worth, TX 76102 United States of America
Website	www.first-american.net
Founding Date	1990
Tel	800.701.2831
Company Status	Private
Jobs	www.first-american.net/careers
Social Sites

First American Payment Systems Employees

First American Payment Systems has 1500 employees. 4 employees at First American Payment Systems have reviewed First American Payment Systems across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 4 First American Payment Systems employees give their leadership a grade of C-, or Bottom 35% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at First American Payment Systems are mostly dissatisfied with their total compensation at First American Payment Systems, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at First American Payment Systems are not very pleased with their team. 4 Participants grade the quality of their coworkers a D. Less than half believe the meetings at First American Payment Systems are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at First American Payment Systems believe the environment at First American Payment Systems is negative. Most Participants believe the pace of work at First American Payment Systems is moderate. About 34% of the employees at First American Payment Systems work 8 hours or less.

Overall, the employees at First American Payment Systems are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining First American Payment Systems - Employee Onboarding

The prevailing opinion from Comparably users in Dallas about their company is that it was prepared on their first day. Dallas employees concluded that their overall onboarding experience was positive. 72% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

First American Payment Systems Employee Onboarding

First American Payment Systems KPIs and OKRs

At this moment no First American Payment Systems employees have provided insight into whether or not they clearly understand First American Payment Systems' KPIs and OKRs.

Answer	Percent
Yes	0%
No	100%

Are your company's goals clear, and are you invested in them?

Answer	Percent
Yes	0%
No	0%

Are the KPIs/OKRs for your department clear?

First American Payment Systems KPIs & OKRs

First American Payment Systems CEO & Leadership

First American Payment Systems CEO - Neil Randel

53 /100

Neil ’s approval rate is lower compared to CEOs at similar sized companies, putting Neil in the Bottom 10% of all CEOs of similar-sized companies on Comparably, and in the Bottom 10% compared to CEOs of all other companies in Dallas. Neil Randel’s employees rank First American Payment Systems in the Top 25% for Perks And Benefits, in the Top 35% for Executive Team, and in the Bottom 40% for Manager.

First American Payment Systems Leadership

The First American Payment Systems Executive Team is rated a “B” and led by CEO Neil Randel, SVP & CFO James Walburg, and Executive VP Sales and Marketing Rick Rizenbergs

Explore First American Payment Systems Leadership Team

First American Payment Systems Salaries

How much does First American Payment Systems pay?

How much do people at First American Payment Systems get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at First American Payment Systems is $100,929, or $48 per hour, while the estimated median salary is $109,531, or $52 per hour.

At First American Payment Systems, the highest paid job is a Corporate Counsel at $180,052 annually and the lowest is a CS Rep at $46,863 annually. Average First American Payment Systems salaries by department include: Marketing at $112,651, Sales at $78,207, Customer Support at $64,338, and Operations at $70,041. Half of First American Payment Systems salaries are above $109,531.

3 employees at First American Payment Systems rank their Compensation in the Bottom 25% of similar sized companies in the US (based on 9 ratings) while 4 employees at First American Payment Systems rank their Perks And Benefits in the Top 25% of similar sized companies in the US (based on 5 ratings).

Salaries contributed from First American Payment Systems employees include job titles like Project Manager and Sales Rep. Comparably data has a total of 1 salary records from First American Payment Systems employees.

Last updated months ago.

First American Payment Systems Salary Range Histogram
Summary	Salary Range	Percentile
1st Percentile $66k	$66k	1st Percentile
17th Percentile $88k	$88k	17th Percentile
33rd Percentile $109k	$109k	33rd Percentile
50th Percentile $157k	$157k	50th Percentile
67th Percentile $219k	$219k	67th Percentile
83rd Percentile $246k	$246k	83rd Percentile
100th Percentile $276k	$276k	100th Percentile

$100,929^*

Average Compensation

$109,531^*

Median Compensation

^* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

First American Payment Systems Salaries by City

First American Payment Systems Salaries by Department

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Diversity & Inclusion at First American Payment Systems

The Diversity score provides insights into how diverse employees feel and rate their work experience at First American Payment Systems across various culture dimensions.

Ranked Culture the Highest

Women N/A/100

Men N/A/100

Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100

Men N/A/100

Diverse Employees N/A/100

Explore First American Payment Systems Diversity & Inclusion

First American Payment Systems Perks & Benefits

Health & Wellness

Dental Insurance
Vision Insurance
Health Insurance
Life Insurance
Gym Membership / Reimbursement

Paid Time Off

PTO / Vacation Policy
Paid Holidays
Maternity / Paternity Leave

Financial Benefits

401K / Retirement Plan
Tuition Reimbursement

Explore First American Payment Systems Perks and Benefits

First American Payment Systems PTO

First American Payment Systems' PTO and Vacation policy typically gives unlimited days off a year. First American Payment Systems' benefits and PTO Package averages to represent a $500 -$1000 cash value per month.

Answer	Percent
Flex Time	0%
Vacation Policy	0%
Office Meals	0%
401k Contribution	0%
Childcare	0%

Other than healthcare, which of the following benefits is most important to you?

Answer	Percent
Yes	0%
No	0%

Does your boss expect you to work when you're on vacation?

Answer	Percent
$2500+/mo	0%
$1500 - $2500/mo	0%
$1000 -$1500/mo	0%
$500 -$1000/mo	100%
Less than $500/mo	0%

What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

First American Payment Systems PTO Policy

First American Payment Systems Careers

First American Payment Systems Jobs

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Overview of Candidates Interested in First American Payment Systems on Comparably

Candidates By Department

	Customer Support	50%
	All Industries	50%

Candidates By Location

	Kansas City	50%
	San Francisco	50%

Frequently Asked Questions regarding First American Payment Systems

What is First American Payment Systems address?

First American Payment Systems location is at 100 Throckmorton Street, Suite 1800

Who is the CEO of First American Payment Systems?

First American Payment Systems CEO is Neil Randel, their score by employees is 53

What is First American Payment Systems eNPS?

The eNPS for First American Payment Systems is -50

What is the salary for Editor in First American Payment Systems?

Editor average salary in the US is 79k

What are the salaries in the Product in First American Payment Systems?

The average salaries for Product in First American Payment Systems is 126k

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