
Employees’ understanding of First Call's KPIs and OKRs is essential for its success. Out of 1 First Call employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.
A main function of a managerial role is to lead one’s subordinates. A manager at First Call is responsible for ensuring his subordinates accomplish objectives using key performance indicators. First Call employees shared they generally receive helpful feedback every week. Feedback and positive reinforcement are both conducive to meeting goals.