First Cash Financial Services Employee Reviews
Out of 36 First Cash Financial Services employee reviews, 50% were positive. The remaining 50% were constructive reviews with the goal of helping First Cash Financial Services improve their work culture. The Sales team, with 50% positive reviews, reports the best experience at First Cash Financial Services compared to all other departments at the company.
What does the leadership team need to get better at?
Communication and providing adequate sick time for employees.
Leadership needs to think about their employees other than themselves
No loyalty towards middle management or front line employee's. The exec's put their own interest's ahead of the business. Hard even trying to get $.25 raise for an employee, but okay to see their quarterly six figure bonuses. Asking others to take on jobs or tasks of three people w/out compensation
Care for employees and a better understanding
Review from Sales Dept
Putting the customers and employees first
Review from Sales Dept
Why do you feel undervalued and what would make you feel better about your compensation?
HR needs to do market analysis
We are paid below the state average for our position.
No recognition, feeling under valued and out dated systems. Running lean is not the problem. Asking an employee to take on what two/ three people would normally do and not be compensated for it would be the problem. Tenure or loyalty means nothing
What do your coworkers need to improve and how could you work together better?
Lower employees work hard. But have to, to pick up the slack for management
Review from Sales Dept
What needs to change to make the company culture better?
HR, Compliance, and the exec's need to be retooled. They are worse than the Dallas city council
What would you improve about your company's interview process?
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What's going wrong and how can it be improved?
Changing the mindset of upper management. Stop hiring church friends and board members step sons as upper management and bring on real leaders
Better pay and praise when a job is well done;
Dissension from the higher up management team.
Management needs major improvements done
Review from Sales Dept
What would you most like to see improved at your company?
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