First Cash Financial Services Employee Reviews | Comparably
First Cash Financial Services is a provider of specialty consumer financial services. read more
EMPLOYEE
PARTICIPANTS
39
TOTAL
RATINGS
477

First Cash Financial Services Employee Reviews

Out of 36 First Cash Financial Services employee reviews, 50% were positive. The remaining 50% were constructive reviews with the goal of helping First Cash Financial Services improve their work culture. The Sales team, with 50% positive reviews, reports the best experience at First Cash Financial Services compared to all other departments at the company.

What do you like best about the leadership team?

Leadership Reviews

They listen and try their best to answer any questions and concerns.

They don't sweat the small stuff. As long as you have your 40 hours in, they don't get upset if you take off for an appointment.

What does the leadership team need to get better at?

Leadership Reviews

Communication and providing adequate sick time for employees.

Leadership needs to think about their employees other than themselves

No loyalty towards middle management or front line employee's. The exec's put their own interest's ahead of the business. Hard even trying to get $.25 raise for an employee, but okay to see their quarterly six figure bonuses. Asking others to take on jobs or tasks of three people w/out compensation

Care for employees and a better understanding

Review from Sales Dept

Putting the customers and employees first

Review from Sales Dept

What is the best part about your compensation package?

Compensation Reviews

I don't really use it because I have my own insurance, but I didn't want to rate it low because I don't use it.

I can choose exactly what I want and have the freedom to stop the benefits whenever I would like.

Review from Sales Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

HR needs to do market analysis

We are paid below the state average for our position.

No recognition, feeling under valued and out dated systems. Running lean is not the problem. Asking an employee to take on what two/ three people would normally do and not be compensated for it would be the problem. Tenure or loyalty means nothing

What are some of the best things about your team?

Team Reviews

my store team is amazing we are all veterans here and make the job fun.

Remove all executive level staff and start over

We all work together and help each other out if one needs to take care of something else.

We are friends who get along great.

We all get along well and provide some of the best customer experience in our area.

Review from Sales Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

Lower employees work hard. But have to, to pick up the slack for management

Review from Sales Dept

What is most positive about the culture and environment at your company?

Environment Reviews

Nice air conditioned workplace with plenty of room.

The people I work with and our customer base

Review from Sales Dept

What needs to change to make the company culture better?

Environment Reviews

HR, Compliance, and the exec's need to be retooled. They are worse than the Dallas city council

What did you like most about the interview process?

Interviews Reviews

Interaction with both immediate manager and director

The honesty and talking like we were friends.

The laid back feel and the ease of talking to the interviewers

Review from Sales Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of First Cash Financial Services yet.
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What makes you most happy at work?

Outlook Reviews

I get to see my friends,meet new people and help them when they're in a bind.

What's going wrong and how can it be improved?

Outlook Reviews

Changing the mindset of upper management. Stop hiring church friends and board members step sons as upper management and bring on real leaders

Better pay and praise when a job is well done;

Dissension from the higher up management team.

Management needs major improvements done

Review from Sales Dept

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of First Cash Financial Services yet.
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What would you most like to see improved at your company?

Outlook Reviews

There aren't any Outlook reviews of First Cash Financial Services yet.
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Review Sentiment at First Cash Financial Services

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