Out of 36 First Cash Financial Services employee reviews, 50% were positive. The remaining 50% were constructive reviews with the goal of helping First Cash Financial Services improve their work culture. The Sales team, with 50% positive reviews, reports the best experience at First Cash Financial Services compared to all other departments at the company.
They listen and try their best to answer any questions and concerns.
They don't sweat the small stuff. As long as you have your 40 hours in, they don't get upset if you take off for an appointment.
Communication and providing adequate sick time for employees.
Leadership needs to think about their employees other than themselves
No loyalty towards middle management or front line employee's. The exec's put their own interest's ahead of the business. Hard even trying to get $.25 raise for an employee, but okay to see their quarterly six figure bonuses. Asking others to take on jobs or tasks of three people w/out compensation
Care for employees and a better understanding
Review from Sales Dept
Putting the customers and employees first
Review from Sales Dept
I don't really use it because I have my own insurance, but I didn't want to rate it low because I don't use it.
I can choose exactly what I want and have the freedom to stop the benefits whenever I would like.
Review from Sales Dept
HR needs to do market analysis
We are paid below the state average for our position.
No recognition, feeling under valued and out dated systems. Running lean is not the problem. Asking an employee to take on what two/ three people would normally do and not be compensated for it would be the problem. Tenure or loyalty means nothing
my store team is amazing we are all veterans here and make the job fun.
Remove all executive level staff and start over
We all work together and help each other out if one needs to take care of something else.
We are friends who get along great.
We all get along well and provide some of the best customer experience in our area.
Review from Sales Dept
Lower employees work hard. But have to, to pick up the slack for management
Review from Sales Dept
Nice air conditioned workplace with plenty of room.
The people I work with and our customer base
Review from Sales Dept
HR, Compliance, and the exec's need to be retooled. They are worse than the Dallas city council
Interaction with both immediate manager and director
The honesty and talking like we were friends.
The laid back feel and the ease of talking to the interviewers
Review from Sales Dept
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I get to see my friends,meet new people and help them when they're in a bind.
Changing the mindset of upper management. Stop hiring church friends and board members step sons as upper management and bring on real leaders
Better pay and praise when a job is well done;
Dissension from the higher up management team.
Management needs major improvements done
Review from Sales Dept
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