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Anonymously Rate Your Experience & Make Work BetterWorking at First Niagara Bank is rated below average by 4 employees, across various culture dimensions. First Niagara Bank employees rate Retention highest among all categories, and think that Leadership has the most room for improvement, putting First Niagara Bank’s culture in the Bottom 30% compared to similar sized companies on Comparably. See below in detail how working at First Niagara Bank was rated by employees.
Overall Company Culture at First Niagara Bank is rated C-
Last updated months ago
First Niagara Bank ranks in the Bottom 30% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterShare Your Opinion
Anonymously Rate Your Experience & Make Work Better| Positive Reviews | 0% |
|---|---|
| Constructive Feedback | 100% |
We believe we are defined by our employees. Because of this, we rely on our employees to personify our core values and provide living examples of our mission. We are proud to support a workforce that epitomizes integrity and leadership.
| Headquarter | United States of America |
|---|---|
| Website | www.firstniagara.com |
First Niagara Bank competitors include NBT Bancorp, Wells Fargo, KeyBanc Capital Markets, and Citizens Financial Group. First Niagara Bank ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how First Niagara Bank compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
4 employees at First Niagara Bank have reviewed First Niagara Bank across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 4 First Niagara Bank employees give their leadership a grade of D-, or Bottom 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Overall, the employees at First Niagara Bank are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

The prevailing opinion from Comparably users about their company is that it was very prepared on their first day. Employees concluded that their overall onboarding experience was positive. 73% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
At this moment no First Niagara Bank employees have provided insight into whether or not they clearly understand First Niagara Bank's KPIs and OKRs.
Gary Crosby CEO / President
Gary Crosby serves as the CEO / President of First Niagara Bank.
Judy Balkin VP - Director of ATM & Card Operations
Judy Balkin serves as the VP - Director of ATM & Card Operations of First Niagara Bank. Judy started at First Niagara... read more
Dave DeSantis Senior Vice President, Managing Director of Risk Operations
Dave DeSantis serves as the Senior Vice President, Managing Director of Risk Operations of First Niagara Bank. Dave... read more
Alexandra Wehr Senior Relationship Manager, Vice President
Alexandra Wehr serves as the Senior Relationship Manager, Vice President of First Niagara Bank. Alexandra started at... read more
Ann Segarra SVP, Senior Director IT Process, Tools and Measures
Ann Segarra serves as the SVP, Senior Director IT Process, Tools and Measures of First Niagara Bank. Ann started at... read more
Peter Cosgrove Senior Vice President, Corporate Banking
Peter Cosgrove serves as the Senior Vice President, Corporate Banking of First Niagara Bank.
Tracey Pollard Sr. Portfolio Administrator, VP
Tracey Pollard serves as the Sr. Portfolio Administrator, VP of First Niagara Bank. Tracey started at First Niagara Bank... read more
Pete Thomas First Vice President-Senior Relationship Manager
Pete Thomas serves as the First Vice President-Senior Relationship Manager of First Niagara Bank. Pete started at First... read more
Maria Continenza Vice President, Senior Small Business Banking, First Niagara Bank
Maria Continenza serves as the Vice President, Senior Small Business Banking, First Niagara Bank of First Niagara Bank.... read more
How much do people at First Niagara Bank get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at First Niagara Bank is $129,288, or $62 per hour, while the estimated median salary is $120,730, or $58 per hour.
At First Niagara Bank, the highest paid job is a Director of Sales at $229,389 annually and the lowest is a CS Rep at $44,853 annually. Average First Niagara Bank salaries by department include: Sales at $149,583, Finance at $88,850, Business Development at $158,248, and IT at $100,331. Half of First Niagara Bank salaries are above $120,730.
2 employees at First Niagara Bank rank their Compensation in the Bottom 25% of similar sized companies in the US (based on 4 ratings) while 1 employee at First Niagara Bank ranks their Perks And Benefits in the Bottom 10% of similar sized companies in the US (based on 2 ratings).
Salaries contributed from First Niagara Bank employees include job titles like IT Manager. Comparably data has a total of 3 salary records from First Niagara Bank employees.
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $70k | $70k | 1st Percentile |
17th Percentile $91k | $91k | 17th Percentile |
33rd Percentile $120k | $120k | 33rd Percentile |
50th Percentile $177k | $177k | 50th Percentile |
67th Percentile $240k | $240k | 67th Percentile |
83rd Percentile $273k | $273k | 83rd Percentile |
100th Percentile $304k | $304k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
The Diversity score provides insights into how diverse employees feel and rate their work experience at First Niagara Bank across various culture dimensions.
First Niagara Bank's PTO and Vacation policy typically gives 20-30 days off a year. First Niagara Bank's benefits and PTO Package averages to represent a less than $500 cash value per month.

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Who is the CEO of First Niagara Bank?
First Niagara Bank CEO is Gary Crosby, their score by employees is 40
What is First Niagara Bank eNPS?
The eNPS for First Niagara Bank is -100
What is the salary for Director of Operations in First Niagara Bank?
Director of Operations average salary in the US is 176k
What are the salaries in the Engineering in First Niagara Bank?
The average salaries for Engineering in First Niagara Bank is 142k
Who are First Niagara Bank competitors?
First Niagara Bank main competitors are NBT Bancorp, Wells Fargo, KeyBanc Capital Markets, Citizens Financial Group