Out of 70 FirstEnergy employee reviews, 81% were positive. The remaining 19% were constructive reviews with the goal of helping FirstEnergy improve their work culture. The Customer Support team, with 58% positive reviews, reports the best experience at FirstEnergy compared to all other departments at the company.
Helping new hires instead of talking crap amongst themselves
Review from Customer Support Dept
Managing workload of employees daily
Treating employees with respect. not just bean counting.
Review from Customer Support Dept
Long hours and shrinking pay
I'm a contractor- no benefits. It has been communicated that I will be hired in the future.
If raises were more equal not dependent on who you are related to.
Review from Customer Support Dept
Better company environment that encourages learning
Review from Customer Support Dept
Listen more intently and stop being so childish.
Review from Customer Support Dept
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Nobody is ever excited about going to work. However it is a great place to work.
Allowing more non physical employees the ability to work remotely.