C+
70/100
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FIS Outlook Employee Reviews
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Positive
Constructive
What makes you most happy at work?
Very good team members. And work environment
Review from Engineering Dept
Work accomplished and challenges in the task
Sense of accomplishment when I finish a project.
My team, we have a great team.
My immediate manager is fantastic
Making customers happy and helping
Customer satisfaction and positive feedback
Job satisfaction and also enables to learn with cutting edge technologies
Review from Engineering Dept
I am given autonomy to do my job and am not micromanaged.
Goal fulfilments and the certainty we move the economic engines of the world
Review from Sales Dept
When I know that we have pleased our clients. And that the team I am serving is happy and know that I appreciate their efforts. I make sure I call them out every chance I get. Especially on the external calls.
I am gaining experience and good technical work and also gaining knowledge of a whole team work like how scrum master organize team and how PO work with clients and team etc.
Take Charge of Your Own Professional and Personal Development and Take Responsibility for Knowing What Is Happening at Work
Review from IT Dept
Manager support of my efforts
Review from Sales Dept
The people and the opportunities.
Review from Sales Dept
Knowing that I have the support needed to succeed.
I'm happiest when I've solved a problem.
Having freedom to implement new ideas
I don't know. Not sure
working with a variety of company employees and client contacts; very little opportunity to ever be bored
What's going wrong and how can it be improved?
Most customers are unhappy because the company's outdated systems always encounter errors, which prevent employees from satisfying the customer's needs. The policies do not help the customer, they help the company.
Review from Customer Support Dept
There are not enough experienced people supporting customers in my business unit. Customers have to wait too long for updates.
dealing with a software product cobbled together from pieces that range in age from 20 to 30 years. only possible remedy would be a ground-up rework. which would probably not be profitable.
Review from Customer Support Dept
Management, security and HR personnel
Review from Operations Dept
The company has layoffs/downsizing often and atmosphere is very stressful. You are always expecting to be let go, especially if you are at the higher end of the pay scale.
Review from IT Dept
It may be repetitive due to the specific department
Review from Customer Support Dept
too much politics in some departments, its like we have forgotten that our clients pay us for a service. instead we are treating clients like cash cows and attend to the larger client who make a lot of noise. these clients drain the teams and as a result the mood is sour internally
Review from Customer Support Dept
It feels more like a job, not a career. The management appears to play favoritism.
We always seem to be waiting for the other shoe to drop, when will the next layoff, reduction in work force, happen and how many people will be let go.
Fair pay for women and people of color, managers have been promoted to the point of incompetence "peter principle"
Review from IT Dept
Invest invest invest in your products. Attract better quality people. Pay better.
What do you like best about your company?
Open environment
Review from Customer Support Dept
What would you most like to see improved at your company?
Common goals and systems
Review from Customer Support Dept
Work life balance
Review from Customer Support Dept
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