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Flexport Company Culture
Flexport Culture
This score is derived from employee ratings & reviewsChoice Employer
A
4.5/5
Top Rated Culture Dimensions
CEO Rating
A+Environment
AExecutive Team
A-Leadership
A-Manager
A-Flexport CEO
Top 5%Top 5% of Similar Size Companies on Comparably
Ryan Petersen
82 /100
See More
Diversity at Flexport
Bottom 20%Bottom 20% of Similar Size Companies on Comparably
D
Diverse employees at Flexport have rated Perks And Benefits, Outlook, and CEO Rating as the highest categories they have scored
Women at Flexport
Top 40%Top 40% of Similar Size Companies on Comparably
B-
Women at Flexport have rated Perks And Benefits, Outlook, and Environment as the highest categories they have scored
Flexport eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 20%Top 20% of Similar Size Companies on Comparably
Recommend to a Friend?
28
Flexport employees are 28% more likely to recommend Flexport as a great place to work
| 52% | Promoters |
|---|---|
| 24% | Passives |
| 24% | Detractors |
Working at Flexport
Working at Flexport is rated highly by 180 employees, across various culture dimensions. Flexport employees are most satisfied about CEO Rating, Environment, and Executive Team categories, putting Flexport’s culture in the Top 10% compared to similar sized companies on Comparably and in the Top 25% compared to other companies in San Francisco. See below in detail how working at Flexport was rated by employees.
Overall Company Culture at Flexport
A
Overall Company Culture at Flexport is rated A
Last updated months ago
Top
10%
Flexport ranks in the Top 10% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score
Flexport Employee Reviews
Out of 139 Flexport employee reviews, 86% were positive. The remaining 14% were constructive reviews with the goal of helping Flexport improve their work culture.
| Positive Reviews | 86% |
|---|---|
| Constructive Feedback | 14% |
Positive Reviews From Flexport Employees
- What are some of the best things about your team?Collaboration on multiple levels and driving toward the same goals
- What is the best part about your compensation package?The bonus incentives for employees
- What do you like best about the leadership team?Professional leaders who strive to provide their teams with direction
Constructive Feedback From Flexport Employees
- Why do you feel undervalued and what would make you feel better about your compensation?Equity is valued at very little and the restructuring of the RSU schedule after the Shopify aquisition was far from acceptable.
- Why do you feel undervalued and what would make you feel better about your compensation?I would say being able to discuss my salary
- What does the leadership team need to get better at?More experienced people in the field
Flexport Company Information
Flexport Company Overview
Flexport is the modern freight forwarder. Combining technology, infrastructure and expertise, we are building the Operating System for Global Trade.
Flexport was founded in 2013 and its current CEO is Ryan Petersen. Since its inception 13 years ago, Flexport has grown to 1076 employees.
Flexport Mission, Vision & Values
Flexport Mission Statement
Make global trade easy and accessible for everyone.
Flexport Vision Statement
Unite the planet in a seamless web of commerce, without regard for physical borders, boundaries or political agendas.
Flexport Values
- Empower Your Client
- Play The Long Game
- Fill The Gap
- Embrace Change
- Practice Candor
Sustainability and Corporate Social Responsibility at Flexport
Flexport.org was founded to help our clients, NGOs and nonprofits, and donor organizations move their missions forward in terms of delivering humanitarian aid, increasing environmental sustainability, and demonstrating social responsibility.
| Headquarter | 760 Market Street San Francisco, CA 94103 United States of America |
|---|---|
| Website | www.flexport.com/ |
| Founding Date | 2013 |
| Tel | 415-231-5252 |
| Company Status | Private |
| Jobs | www.flexport.com/careers |
| Social Sites |
Flexport Competitors
Flexport competitors include Haven, FourKites, Echo Global Logistics, and Celadon Group. Flexport ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how Flexport compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
Ryan Petersen, founder of Flexport, believes that nothing helps people improve their lives more than the ability to trade with one another. And, yet, even in the era of free trade, international shipping for businesses is still way too cumbersome. If Flexport succeeds, the chair you’re sitting on, the phone you’re holding, and the clothes you’re wearing will all cost less.
Shipping anything internationally is a complicated series of steps. The young shipping entrepreneur Ryan Peterson and his company Flexport are slashing those steps and helping clients find a faster, cheaper way to bring that package to your door.
Flexport's founding engineer, Evie, went from studying archeology to leading the engineering team.
Flexport Employee Dok Seong, our first Sales Development Representative in Chicago.
Flexport Employees
Flexport has 1076 employees. 180 employees at Flexport have reviewed Flexport across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 180 Flexport employees give their leadership a grade of A-, or Top 15% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Flexport are generally satisfied with their total compensation at Flexport, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Flexport are pleased with their team. 180 Participants grade the quality of their coworkers an A-. The majority believe the meetings at Flexport are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Flexport believe the environment at Flexport is positive. Most Participants believe the pace of work at Flexport is extremely fast. About 46% of the employees at Flexport work 8 hours or less, while 9% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Flexport are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
Flexport employees generally work 9.4 hrs a day
Work Hours
A Day in the Life
Employees at Flexport report the work pace is extremely fast
Work Pace
A Day in the Life
87% of Flexport employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Flexport employees most often take unlimited paid vacation and sick days each year
Perks & Benefits
A Day in the Life
40% of Flexport employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Flexport employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
87% of Flexport employees call their work environment positive
Environment
Joining Flexport - Employee Onboarding
The prevailing opinion from employees about joining Flexport is that the company was very prepared on their first day. Flexport employees concluded that their overall onboarding experience was positive. 60% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Flexport KPIs and OKRs
At Flexport 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Flexport's KPIs and OKRs is essential for its success. Out of 11 Flexport employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 8 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Flexport CEO & Leadership
Flexport CEO - Ryan Petersen
82 /100
Ryan’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 10% compared to the CEOs of all other companies in San Francisco. Flexport’s CEO is highly regarded especially by employees with 1 to 3 Years experience, employees in the HR department, and employees with Over 10 Years experience. However, employees with 6 to 10 Years experience, Asian or Pacific Islander employees, and employees in the Engineering department have a less favorable view of the CEO and believe there is room for improvement. Compared to Flexport’s competitors, Ryan Petersen ranks right above FourKites CEO Mathew Elenjickal. Under Petersen’s leadership, Flexport employee respondents are most happy about their Environment and the company’s Executive Team. Diversity and Gender are two areas, according to respondents, where Flexport could stand to see real improvement.
Flexport Leadership
The Flexport Executive Team is rated an “A-” and led by CEO Ryan Petersen, COO Sanne Manders, and Chief Revenue Officer Ben Braverman
Ryan Petersen CEO / President
Ryan Petersen serves as the CEO / President of Flexport.
Sanne Manders COO
Sanne Manders serves as the COO of Flexport. Sanne started at Flexport in October of 2014. Sanne currently resides in... read more
Ben Braverman Chief Revenue Officer
Ben Braverman serves as the Chief Revenue Officer of Flexport. Ben started at Flexport in June of 2014. Ben currently... read more
Jeff Thomas Chief Marketing Officer
Jeff Thomas serves as the Chief Marketing Officer of Flexport. Jeff started at Flexport in October of 2018. Jeff... read more
Stuart Leung VP of Operations & Logistics
Stuart Leung serves as the VP of Operations & Logistics of Flexport.
Justin Schafer Vice President Sales and Accounts, New York
Justin Schafer serves as the Vice President Sales and Accounts, New York of Flexport. Justin started at Flexport in... read more
Kaitlyn Glancy SVP Sales & Account Management
Kaitlyn Glancy serves as the SVP Sales & Account Management of Flexport. Kaitlyn started at Flexport in September of... read more
Geoffrey Smalling Vice President Of Product Management
Geoffrey Smalling serves as the Vice President Of Product Management of Flexport. Geoffrey started at Flexport in August... read more
Tina Summers Head of Insurance
Tina Summers serves as the Head of Insurance of Flexport. Tina started at Flexport in June of 2018. Tina currently... read more
Flexport Salaries
How much does Flexport pay?
How much do people at Flexport get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Flexport is $127,500, or $61 per hour, while the estimated median salary is $202,538, or $97 per hour.
At Flexport, the highest paid job is a Director of Operations at $151,500 annually and the lowest is a Business Analyst at $68,000 annually. Average Flexport salaries by department include: Marketing at $78,500, Operations at $101,400, Sales at $112,500, and Engineering at $132,500. Half of Flexport salaries are above $202,538.
79 employees at Flexport rank their Compensation in the Top 25% of similar sized companies in the US (based on 251 ratings) while 77 employees at Flexport rank their Perks And Benefits in the Top 15% of similar sized companies in the US (based on 82 ratings).
Salaries contributed from Flexport employees include job titles like Data Scientist, Senior Developer, Developer, and Senior Marketing Manager. Comparably data has a total of 10 salary records from Flexport employees.
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $113k | $113k | 1st Percentile |
17th Percentile $152k | $152k | 17th Percentile |
33rd Percentile $202k | $202k | 33rd Percentile |
50th Percentile $224k | $224k | 50th Percentile |
67th Percentile $241k | $241k | 67th Percentile |
83rd Percentile $272k | $272k | 83rd Percentile |
100th Percentile $272k | $272k | 100th Percentile |
$127,500*
Average Compensation
$202,538*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Flexport Salaries by City
Flexport Salaries by Department
Diversity & Inclusion at Flexport
Diverse employees at Flexport score the company 55/100 across various culture categories, placing Flexport in the Bottom 20% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Flexport across various culture dimensions.
We are committed to hiring and training generalists, to exposing our team to a diversity of experiences. When we select for talent and skill, we look for unique capabilities that can advance our shared mission, along with a firm commitment to living our shared values.,From the way we attract and select candidates to the way we develop employees and their managers, our goal is a vibrant and inclusive community which thrives on diverse talent. We know that diverse perspectives are a source of innovation critical to our long-term success.,,,
Ranked Culture the Highest
Ranked Culture the Lowest
Flexport Perks & Benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
- Performance Bonus
- Employee Stock Purchase Plan
Office Perks
- Free Food
- Pet-Friendly
- Company Social Outings
Flexport PTO
Flexport's PTO and Vacation policy typically gives unlimited days off a year. Flexport's benefits and PTO Package averages to represent a less than $500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Flexport Careers
Flexport Jobs
No Recent Jobs found for Flexport on Comparably
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H1B Visa
In 2019, Flexport applied for 17 H1B visas. Of the work permits applied for, 100% were approved.
Work Permit Application Outcome
Flexport has a total of 1076 employees
17
Total Applied
H1B Applications Outcome
- 100% Granted (17 out of 17)
- 0% Denied ( out of 17)
- 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 17)
- 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 17)
This data was calculated using publicly sourced data from OFLC Performance Data
Let Flexport Know You Want To Work There
Overview of Candidates Interested in Flexport on Comparably
Candidates By Department
All Industries | 33% | |
|---|---|---|
Product | 25% | |
Sales | 17% | |
Finance | 8% | |
Engineering | 8% | |
Other | 8% |
Candidates By Location
San Francisco | 50% | |
|---|---|---|
Salt Lake City | 8% | |
Los Angeles | 8% | |
Saint Cloud | 8% | |
Surprise | 8% | |
Other | 17% |
Frequently Asked Questions regarding Flexport
What is Flexport address?
Flexport location is at 760 Market Street
Who is the CEO of Flexport?
Flexport CEO is Ryan Petersen, their score by employees is 82
What is Flexport eNPS?
The eNPS for Flexport is 28
What is the salary for Business Analyst in Flexport?
Business Analyst average salary in the US is 68k
What are the salaries in the Marketing in Flexport?
The average salaries for Marketing in Flexport is 79k
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