flow FAQs

Task feature is a flows one of strong features. You can request tasks to someone, and proceed your works. Through this feature, you can easily request tasks, and track the progress at a glance.

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Flows Task function has the advantages below.

1. It is possible to display the status of task progress with 5 steps.

"Request > Progress > Feedback > Complete > Pending"

2. It is possible to designate the person in charge (You can choose multiple people)

3. All progresses and changes will be recorded and alerted to the person in charge.

4. Anyone who participates the project can manage the task status.

5. You can check your own task, requested task, and the whole task at a glance.

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Please check the contents below as well.

- Task creation (=Task request)

-Add, change the person in charge

-Check my task

-Gather the tasks

[Web]

1. Select 'New Project' in the upper left corner of the main screen.

2. Enter a project title, and select the options you need.

<Options>

Create as public or not: Choose whether your projects be public or not. (Its basically turned off at first)

Need administrator's approval: If you turn on this, participants need administrators approval to participate the projects.

More options(Check the descriptions below)

3. More options:

Writing authorization: If you choose Only for project managers, participants except the managers cannot post any contents or comments.

Viewing authorization: If you choose Only for project managers, participants except the managers cannot view the posts. (This permission cannot be changed, after you create a project)

Downloading permission: If you choose Only for project managers, only managers can download the uploaded files.

[Mobile]

1. Select a + icon on the bottom right of the main screen.

2. Select a New project

3. Enter a project title, and select options(on the bottom, More options) you need, and select Create

<Options>

Create as public or not: Choose whether your projects be public or not. (Its basically turned off at first)

Need administrator's approval: If you turn on this, participants need administrators approval to participate the projects.

More options(check descriptions below)

4. More options:

Writing permission: If you choose Only Administrator, participants except the administrators cannot post any contents or comments.

Viewing permission: If you choose Only administrators and uploaders, participants except the administrators and uploaders cannot view the posts. (This permission cannot be changed, after you create a project)

Downloading permission: If you choose Only Administrator, only administrators can download the uploaded files.

[Web]

1. In the project, select 'Invite' on the right side of the screen.

2. "Invite" has four options.

Team, colleagues: Invite participants from your employee list.

Former project participants: Invite participants from the Project Participants list who have worked on the project together at least once before.

Email: Enter an email address and send a project invitation.

Invitation link: Copy the specific-URL of the project.

[Mobile]

1. Select 'Invite(+icon) in the upper right corner on the main screen of the project.

2. There are 6 different inviting options on mobile.

Colleague(Employee): Invite participants from your employee list.

Flow: Invite participants who have worked on the project together at least once before.

Kakaotalk: Choose participants from Kakaotalk friends list

SMS: Choose participants from your contact list and send a text message to invite.

Email: Enter an email address and send a project invitation.

Link: Copy the specific-URL of the project.

3. If you use the instant inviting(Employee, Flow) options, you can select participants from the members list, like the image below. (Organizational chart is only available for Bizplay account users)

[Web]

1. On the right side in the project, there is a whole participant list. Participants are divided into three different types. If you select View all, you can set options for each participant.

<Participants types>

Project manager: Basically, the project creator becomes the manager, and has authority to set up the project.

External participants: Participants who do not belong in your company. (External partners)

Internal participants: Participants who belong in your company. (Staffs)

2. Select View more(Vertical ellipsis) on the right side to set individual participant options.

<Participant options>

Dismiss(Unassign) manager: Revoke from manager.

Assign manager(administrator): Designate as project manager.

Leave: Leave the project.

Evict(Export): Administrator can dismiss (make someone to leave) participants from the project room.

[Web]

1. On the bottom right of the project room, there is (+)button for writing and there are five different options.

<Types of writing>

Text: You can enter a general text, and attach files and photos.

Text 2.0: Provides various writing options such as bold text, Italic, underline, adding cross out line, and editor.

Task: You can set task progress, assign specific person in charge, select start and due date. These are specialized for the business work.

Schedule: You can set title, time, place, memo, and notification of the schedule.

To-do: You can enter a task, set deadline, and authorize specific person in charge.

2. Files and photos attachments are only available in text, text 2.0, and task. Files are uploaded in file format, and you can see the preview image when you upload photos.

<Attachment options>

Upload from PC: Upload files from PC

Import from Drop Box: Attach files from Dropbox (Dropbox accounts required)

Import from Google Drive: Attach files from Google Drive (Google Drive accounts required)

[Mobile]

1. If you choose the (+) in the project room, you can write/post contents. There are five main types of writing.

<Types of writing>

Text: You can enter a general text, and attach files and photos.

Text 2.0: Provides various writing options such as bold text, Italic, underline, adding cross out line, and editor.

Task: You can set task progress, assign specific person in charge, select start and due date. These are specialized for the business work.

Schedule: You can set title, time, place, memo, and notification of the schedule.

Todo: You can enter a task, set deadline, and authorize specific person in charge.

2. Files and photos attachments are only available in text, text 2.0, and task. Files are uploaded in file format, and you can see the preview image when you upload photos.

<Attachment options>

Take photos: Attach a photo(s) that is(are) instantly taken from the camera on this phone.

Picture: Attach selected photos from the album on this phone.

File: Attach files from this phone or cloud.

(iOS can only select files from the cloud.)

3. For iOS, when you select the file, you can see the menus like below.

<Cloud attachment>

iCloud Drive: Login with an Apple account

Google Drive: Login with a Google account

Dropbox: Login with a Dropbox account

[Web]

1. In Text 2.0, new features have been added. If you drag the text, you can adjust it. Additional editing feature allows that you can change the order of text and images when writing.

Bold: Makes texts thicker and blacker.

Italic: It tilts the text.(slope to the right)

Underline: Underline the text.

Strike through: Cross out selected texts.

2. You can attach files, photos like a description below. File attachments are uploaded in file format, and photo attachments can be previewed.

<File attachment method>

Upload from PC: Upload files from PC

Import from Drop Box: Attach files from Dropbox (Dropbox accounts required)

Import from Google Drive: Attach files from Google Drive (Google Drive accounts required)

3. You can add places. If you search the location, Google Maps will give you the list. Just choose one of them to share.

[Web]

1. In the Writing area, select To-do. You must enter the detailed To-do, but entering title, due date, and assignee are optional.

<To-do contents>

Title: Enter the title of the task (ex. Website building project)

To-do: Enter details (ex. Main page coding)

Due date: Set for deadline of the task

Assignee: Select specific person in charge for the task

2. If you select the calendar,you can set a due date.

3. If you select the assignee icon(next to calendar), you can assign specific person in charge among the participants on the project.

[Mobile]

1. Select the + icon on the bottom of the main screen, and select a 'To-do '.

2. You must enter the detailed To-do, but entering title, due date, and assignee are optional. Select the calendar icon on the right to set the deadline.

<To-do contents>

Title: Enter the title of the task (ex. Website building project)

To-do: Enter details (ex. Main page coding)

Due date: Set for deadline of the task

Assignee: Select specific person in charge for the task

3. If you select the assignee icon, you can assign specific person for project among the participants in the project.

[Web]

1. In the writing area, select Event. You must enter a title, time and reminder, but entering location and memo are optional.

<Event Contents>

Title: Enter a title of schedule (ex. Customer meeting)

Time: Set start time and deadline (You can set for all day)

Place:Enter a location(Google Maps will show you the search results)

Memo: Type anything related to schedule

Reminder: Receive alert before the schedule.

2. If you enter a location on a location box, Google Maps will show you the results, and selected map will be automatically attached.

3. When you set up reminders, you'll be notified before the schedule time. (Default is 30 minutes in advance.)

[Mobile]

1. Select the + icon on the bottom of the main screen, and select a 'Schedule'.

2. You must enter a title, time and reminder, but entering location and memo are optional.

<Event Contents>

Title: Enter a title of schedule (ex. Customer meeting)

Time: Set start time and deadline (You can set for all day)

Place:Enter a location(Google Maps will show you the search results)

Memo: Type anything related to schedule

Reminder: Receive alert before the schedule.

3. The image below is all-entered. If you select Save to Calendar, the contents will be saved in your phone calendar. If Google Calendar is linked to your mobile phone calendar, it will be more useful.

[Web]

1. You can freely share images in the flow. Click the "Attach Image", next to file attachment icon.

2. You can choose images from your folders, or simply drag it onto the writing area. (drag&drop)

3. You can swipe the uploaded multiple images to preview.

[Mobile]

1. Image attachments are only available on writing. Please check description below. Uploaded photos can be previewed.

<Image attachment>

Taking pictures: Attach instantly taken picture from the mobile camera.

Album: Attach selected photos from the album.

2. You can swipe the uploaded multiple images to preview.

You can easily upload images and files by simply drag & drop to the writing area.

You can also bring and attach files from Dropbox or Google Drive.

[Hashtag writing screen Text 2.0]

You can only insert hashtags on 'Text 2.0'.

In the writing area, enter a word you want to register after a hashtag(#) and hit 'Enter or Space bar' to register.

[Location when registering hashtag in project]

If you select a main hashtags that are displayed under the project title, or hashtags in the post, you will be moved to the screen where the hashtag is gathered. (If the hashtag is not registered, therell be nothing)

[Choose specific hashtag and Gather all that are related]

If you select a hashtag from the #Tag collection at the top of the project room or a hashtag that is displayed in the post, you will be moved to the screen where the hashtag is gathered. You can quickly see the posts that you're looking for through a specific hashtag.

If you use Bizplay,

You can delete flow account on bizplays web site. ( www.bizplay.co.kr )

1. After Log in to bizplay, click your name on top of the screen, then youll see your profile settings.

2. Select Delete the account.

If you signed up directly, or through a Google or a Kakao Talk,

We are truly sorry. Automatic withdrawal is in preparation. If you have any inconveniences or questions, please contact us through the link below. We will response you as fast as we can to handle the issues.

Where can I contact for inconveniences or improvements?

When I delete my account completely, will all data I created be deleted?

When you delete a flow membership, your posted data will not be automatically deleted and you cannot request us to delete it either. It may be inconvenient, but you should delete your own posts before you delete the account. The reason for not being automatically deleted is that the flow is a service that supports a business through the communication. If the records of communication with others are easily deleted through the withdrawal, it is the same as eliminating the whole working process and consequence for managing business.

[Web]

Invite through e-mail

Select Invite staffs on the upper right corner of the main screen. Only companys administrator can do this.

Invite through the companys private-url

You have two ways to invite your company members, such as sending an e-mail and sending an url-address. We recommend to use the second method(sending the url), because you can invite multiple people at once without checking each e-mails.

[Mobile]

Invite through e-mail

Select Invite staffs on the upper right corner of the main screen. Only companys administrator can do this.

Invite through the companys private-url

You have two ways to invite your company members, such as sending an e-mail and sending an url-address. We recommend to use the second method(sending the url), because you can invite multiple people at once without checking each e-mails.

[Web]

- Join through the companys url

1. Select a (Company name) Sign-up on the bottom of the companys url-page.

2. Enter your e-mail(account), name, password and select Sign-up. If your requests successfully passed, youll become a company member and youll be moved to the flows main page.

- Invited through the e-mail

If you receive an e-mail invitation, select Join.

(If you receive a companys private url-address, select the url and follow the direction)

[Mobile]

- Join through the companys private-URL

1. Select a (Company name) Sign-up on the bottom of the companys url-page.

2. Enter your e-mail(account), name, password and select Sign-up.

3. If your sign-up process has successfully completed, select Download the app. If flow is already installed on your device, flow will be automatically started and youll be moved to the main screen as companys member.

4. If you select Download the app, youll be moved to download page. Please download the flow in there. If flow is already installed on your device, flow will be automatically started and youll be moved to the main screen as companys member.

5. After open the flow, please log in with your registered account(e-mail), then youll be moved to the main screen.

- Invited through the e-mail

If you receive an e-mail invitation, select Join. If you receive a companys url-address, select the url and follow the direction.

[Web]

1. You can delete your account only if you use a free account(connected through Google account, Kakao, or just flows own account). If you are using a business account, please contact us at 1:1contact or email us( [email protected] ).

For free account users, select 'Preferences' from the profile menu on the upper right corner of the main screen.

2. In the Account Information menu, select 'Delete the account'.

(Only guest account can be deleted and you cannot delete a business account. If you want to delete your business account, please contact us)

[Mobile]

You cannot delete the account through mobile. Please use the web version.

If you do not receive a notification from your mobile app, please check the contents below.

1. If the notification option in the settings is turned off.

The mobile notification option might be turned off from your mobile app or computer. Please make sure that the notification is not turned off in the settings.

[email protected]

2. If the individual project notifications are turned off.

Even if the notification option is turned on in the settings, you can set individual notification settings by each project. Please make sure that 'Receive push notifications' are on.

3. If Do not disturb is turned on.

There is a do not disturb mode, to avoid notifications at certain times so you can focus on your work during the business hours. Please check if this feature has triggered notification issues.

4. If the app does not have push notification authority (iOS)

When you open the app for the first time after installing, youll see the notification allowing alert. If you selected Dont Allow, youwon'tbe notified. In this case, please go Settings Notifications flow, and turn on Allow Notifications, and then you will receive notifications.

If it still does not work,

Please email us! We will help you out as fast as we can.

Email:

Companys public project is a project that has already been created by the company.

It is opened for public and can be utilized as announcements, clubs, studies, etc.

Select Public Project on the left side of the main screen.

[In the Public project]

You can see the public project lists that are already made by the company.

Click Categories on top of the screen to see the opened projects.

Select projects that you want to participate.

[Invitation message]

Some projects require approval. Select Participate on the popup message.

You can participate the project, if the public project administrator approves your request.

You can continue to chat by inviting another person from the participants list.

(*For project chat rooms, you cannot invite a conversation partner. - It is automatically reflected when entering/exiting the project.)

Flow is also served(interconnected) with bizplay account. If you forgot your ID or password, you can find it on the following pages.

Find ID

https://www.bizplay.co.kr/comm_0022_01.act

Find password

https://www.bizplay.co.kr/comm_0023_01.act

If you signed up for flow through the flows website,

You can find it on the login page. Select 'Forgot your password?' under the login button and follow the process. ( www.flow.team )

If you do not receive any flow notifications, check which environment you are using at first. And then, fix the problem at the link below.

1. PC(Use flow through the Internet browser)

I use IE(Internet Explorer).

I Use Chrome/Edge/Firefox/Safari.

2. Mobile(Using flow app)

I use Android phone.

I use iPhone.

[Web]

1. Go to the web site. ( http://www.flow.team )

2. When you select a sign-up on the web page, you will see a business account creation page. Please fill your e-mail, name, password, then select a next. If you want to create a guest account, select Getting started as a guest at the bottom.

-play store link (android)

3. On the next page, enter your company name and url. You can only use English letters, and you cannot use the same url which is already taken by other company. For business account users, we offer free trial for first month. So, feel free to enjoy it and if you want to continue to use, then please enter your card information. (payment method)

4. You can send your companys url address to other company members. For example, if you put abc on the url section, your companys url address is abc.flow.team. When other members follow that url, they will be automatically accessed to the companys page. When they sign-up in there, theyll belong to the same company.

If you use another way to invite your company members, you can also send an e-mail to them to invite. Please check the link below.

-How to invite company members? ( link )

[Mobile]

1. Search flow on app store / play store, and download the app.

- app store link (iOS)

2. Open the app, and select create a business account.

3. Please fill your e-mail, name, password, then select a next. If you want to create a guest account, select Getting started as a guest at the bottom.

4. On the next page, enter your company name and url. You can only use English letters, and you cannot use the same url which is already taken by other company. For business account users, we offer free trial for first month. So, feel free to enjoy it and if you want to continue to use, then please enter your card information. (payment method)

In addition to card payment, the flow supports automatic transfer. But you have to submit two documents to us. Please refer to the procedure below for more information.

1. From the payment information page, select 'Apply' for automatic withdrawal(CMS) payment at the top.

2. Please send the following document to [email protected] or to '1:1 contact' within the service period.

- Company name, contact name, email address (Write it in e-mail.) - Automatic withdrawal application form - Copy of business registration certificate (Corporation only)

3. The 'Automatic withdrawal application form' should be written according to the following contents.

- Application Information > Applicant: Applicant's name (employee or representative etc.) - Name of payment company: Bank name of the account - Payment person name: Company account name (Personal name if its personal account) - Billing number: Account number - Mobile phone number of payment person: Applicant's mobile phone number (Contact person) - Applicant: Applicant's name / Seal - Payment person: Enterprise name / Seal

4. If there are no issues with your documents, we will change your account to a paid account, and we will notify you by email or '1:1 contact'.

Free trial

Business plan offers a one-month free trial for the first-time users. After a month, you need to register your payment information to keep the premium features. (You can still use the basic service without a payment, and upgrade to business version again later too)

Ex) If you join on January 10, you can enjoy free trial until February 9.

Calculate monthly fee

From 1 to 10 users, 50,000 won(/mo) will be charged and additional 5,900 won(/person) will be added from the 11th user. Please refer to the example below for 15 users.

- Basic 10 users: 50,000 won

- 5 additional users: 29,500 won (5,900*5)

- Total : 50,000 + 29,500 = 79,500 won

Payment method(for business plan)

You can pay by both credit/debit card and automatic bank transfer. For a card, please register your card numbers in payment information(Both personal and company credit cards are supported). For automatic transfer, please download the application form from the top of the payment page and send it to [email protected] with your business license.

Payment date

Service fee will be charged every 10th of the month. (Deferred)

[Web]

1. Please check the remaining trial periods and select the 'Continue to use with payment'.

Business payment details

2. Enter your billing information ().

[Mobile]

1. You cannot make payments on mobile. If you still have free trial days, select 'OK' and keep use it. Only administrators can register the billing information after log in on the web browser.

Flows are being serviced through a variety of accounts.

1. Flows own account. (Only for finding a password)

https://flow.appplay.co.kr/login.act

On the login page, select 'Forgot your password?'

https://www.bizplay.co.kr/comm_0023_01.act

2. For Bizplay account users.

If you forgot your ID or password, you can find it through the pages below.

Find ID

https://www.bizplay.co.kr/comm_0022_01.act

Find password

3. For Kakao Talk, Google account users.

Since Kakao Talk and Google accounts manage their accounts by themselves, you need to ask them.

What kind of notification did you not receive?

Desktop notification [Go]

Mobile notification [Go]

Browser(desktop) notifications are operated on Chrome/Safari/Firefox. If you are using those browsers but couldnt receive notifications, please check the description below. If you are using an Internet Explorer(IE), you should change it to Chrome, Safari or Firefox browser because it does not support browser notification function for IE.

[Download here]

1. If notification settings are turned off.

: You can turn on the notification at [Preferences] - [Push notification settings].

[email protected]

2. If browser notification permissions are blocked

: When you first use flow, you might not be notified even if you have blocked browser notification permissions. At this point, you can receive notifications after unblocking them by following the instructions on how to turn off the notification block at the link below.

Chrome: https://support.google.com/chrome/answer/3220216?hl=ko

Firefox: https://support.mozilla.org/ko/kb/push-notifications-firefox

If you have tried all the ways on above and are not still receiving notifications,

please check if you have turned off individual project notifications on the program.

Still does not work?

Please contact us by e-mail! We'll check it out as soon as possible.

email:

Flow is available in the latest browsers, including Chrome, Safari, Firefox, and more. (Optimized for Chrome browser) If you are currently using Internet Explorer(IE) 9 or below, you may experience problems on screens and operations. You also cannot use browser notification in IE, which is a new feature of the flow.

[Check Browser Notification Setting]

If you want to use IE, version should be at least 10 or later since flow will smoothly work on those versions. (It may not work properly on older versions.) Chrome, Safari, Opera or Firefox browsers are recommended to use. You can update to the latest version by clicking the link below.

Chrome

Firefox

Internet Explorer

Safari

Opera

You can search flow to find and download on app stores. If you cannot find the result, please download it through the links below.

Android: Download

iphone: Download

[Web]

1. If you are using a flow, please tell us through a '1:1 contact'

https://goo.gl/h88jKZ

2. If you contact us through a '1:1 Contact', your request history will be automatically saved onto a project room. Since we keep all your contact records, you can feel more convenient to ask later. Please feel free to contact us.

3. In addition, please use the customer support mail address ( [email protected] ).

[Mobile]

1. Select More on the bottom line.

2. Select Contact Us.

3. If you contact us through a Contact Us, your request history will be automatically saved onto a Service Support Project for 000 project room. Since we keep all your contact records, you can feel more convenient to ask later. Please feel free to contact us.

(If you need a manual, please check )

[Web]

1. Go to the flows web site. ( http://www.flow.team )

2. If you select a sign-up on the web site, youll be moved to a business account creation page. If you want to create a guest account, select Getting started as a guest at the bottom.

- play store link (Android)

3. You can create a guest account by three different ways. If you put your name, e-mail, and password on top of the page, youll be joined as flows own member. You can also select Start with Kakao talk, or Start with Google account below, and start as a guest. In this case, you do not need to enter your name and e-mail address.

[Mobile]

1. Search the flow on the app store / play store, and download the app.

- app store link (iOS)

2. Select Getting started as a guest

3. You can create a guest account by three different ways. If you put your name, e-mail, and password on top of the page, youll be joined as flows own member. You can also select Start with Kakao talk, or Start with Google account below, and start as a guest. In this case, you do not need to enter your name and e-mail address.

Select the preferences on the upper right corner on the main screen.

From the left side, select language and timezone.

You can select the language and time zone you want.

(We currently offer 'Korean' and 'English'. We are planning to offer various languages later)

[Web]

If you type a URL when you post something, you will see a thumbnail of the site. Dont forget to add http://, such as http://google.com. Through the url preview, viewers can easily guess the site, and it can be also utilized as a good design. You can delete the url address after the thumbnail image is displayed.

[Mobile]

If you type a URL when you post something, you will see a thumbnail of the site. Dont forget to add http://, such as http://google.com. Through the url preview, viewers can easily guess the site, and it can be also utilized as a good design. You can delete the url address after the thumbnail image is displayed.

[Web]

1. You can put comment on any posts. You can also attach files and images as well as text comments. Select the clip icon at the end of the comment bar.

2. You can select each individual files, but you can also simply drag and drop files into the comment bar. We recommend this because it is more convenient to select multiple files at once.

3. Flows can be attached to a single comment up to five files and images. Please utilize it widely.

[Mobile]

1. You can put comment on any posts. You can also attach files and images as well as text comments. Select + icon in front of the comment bar.

2. You can select to attach files and images.

3. For AOS users, you can attach files from your phone, Google Drive and Dropbox. For iOS, you can attach files from the iCloud Drive, Google Drive, and Dropbox.

4. When you select attach an image, you can instantly take a picture to upload it, or you can select an image from your phone and attach it.

1. Click Share button on your smartphone

2. Swipe the list and click the More button

3. After enabling the flow, click Finish

4. Then, you can see the flow on the list

You can now save/share contents to flow from anywhere you see the share menu on the Web browser or any apps.

Flow provides desktop notifications for PC, and push notifications for mobile. We support various options to personalize notification settings, and you can avoid notifications that youdon'twant to receive.

[Web]

1. All project notifications setting: Go to [Preferences->Setting] - [Push notification settings].

- Notification: Decide whether you receive whole notifications or not. (on/off)

- Project notification: Decide whether you receive project notifications or not.

- Chat notifications: Decide whether you receive chat notifications or not.

- Do not disturb: You will not receive any notifications during this time.

2. Set notifications by projects

In each projects, select settings(vertical ellipsis), next to the project title and select 'Push settings'.

- Decide whether turn on/off the post/comment push settings.

Receive(Get) all: Receive whole push notifications for all registered posts.

Receive(Get) posts notifications that mentioned you: Receive push notifications only that mentioned(@) you on the posts.

Do not receive: Do not receive posts push notifications.

[Mobile]

1. Select 'Info' from the bottom menu in the project main screen.

2. Select Notification and push settings on the list.

3. You can set notifications by each project.

- (Get all posts and comments) Receive all posts/comments notifications: Receive whole push notifications for all registered posts and comments.

- (Receive only relevant posts and comments) Receive posts/comments notifications that mentioned me (@): Receive push notifications only that mentioned(@) you on the posts or comments.

[Web]

1. Select 'To-Do' on the upper right menu in the project room.

<Menu description>

Files: Collection of all uploaded files on the project.

Task: Collection of all tasks in the project

Schedule: Collection of all schedules that are related to the project and show through the calendar.

To-Do: Collection of all your To-Dos

2. You can view all the To-Dos that are posted on the project.

The list shows all To-Dos at once, no matter how many are there. It is useful to have a single view of the To-Dos that's scattered around the projects.

[Mobile]

1. Select info on the bottom of the screen and go to the Project To-Do(Gathered) on function section.

<Menu description>

File: Collection of all uploaded files

Image: Collection of all uploaded images

Task: Collection of all tasks in the project

Schedule: Collection of all schedules that are related to the project and show through the calendar.

Information: Project descriptions and settings (You need to select this to see the Project To-Do)

2. You can view all the To-Dos that are posted on the project.

You can create a new To-Do. Select the '+' button on the upper right side. You can edit, check, and delete tasks that already created.

[Web]

1. If you type '@' when writing a post, task, or schedule, you will see a list of participants in the project. You can appoint(mention) a specific person to send notifications. You can enter the name after @, or you can select it from the list displayed below.

2. When you appoint the participant, selected name will be highlighted to blue. When it is highlighted, the @ user is mentioned.

3. If other participants have mentioned you, you can collect the mentions from @ Mentioned on the left side menu of the screen.

Tip: If you have important posts that need to be checked frequently, put your name after @ on the comment. Then, you can simply click @ Mentioned and find the important posts easily.

[Mobile]

1. If you type '@' when writing a post, task, or schedule, you will see a list of participants in the project. You can appoint(mention) a specific person to send notifications. You can enter the name after @, or you can select it from the list displayed below.

2. When you appoint the participant, selected name will be highlighted to blue. When it is highlighted, the @ user is mentioned.

3. If other participants have mentioned you, you can collect the mentions from @ Mentioned (Go to the More on the bottom menu of the main screen).

Tip: If you have important posts that need to be checked frequently, put your name after @ on the comment. Then, you can simply click @ Mentioned and find the important posts easily.

You might have the posts that are very important and must be shared and checked from the all participants. In this case, Pinning would be very useful. You can only pin the posts you wrote, but the project administrator can pin all the posts to the top.

[Web]

1. You will see a 'Pin icon' on the top right corner of the post. If the posts have it, it means that you can pin it to the top.

2. Once you select, youll be asked again whether you want to pin it or not. If you confirm, it will be pinned on top.

[Mobile]

1. You will see a 'Pin icon' on the top right corner of the post. If the posts have it, it means that you can pin it to the top.

2. Once you select, youll be asked again whether you want to pin it or not. If you confirm, it will be pinned on top.

[Web]

1. There is a Reed 00 in the lower right corner of the written post. You can see how many of the participants in the project read the post.

2. If you select that number, you can exactly check when and who read or whodon'tread the post among the participants.

[Mobile]

1. There is a Reed 00 in the lower right corner of the written post. You can see how many of the participants in the project read the post.

2. If you select that number it will divide participants for two groups, who read the post and who didnt. So you can check exactly when and who read it.

[Web]

1. If you put your favorite projects in the archive, you can utilize them easily. Select 'Project settings(vertical ellipsis), next to project title. Select the Label settings.

2. You can select the label(archive) from the list to store the project. One project can be stored in multiple labels(archives). In the image below for example, if you select 'Art', 'History' and 'IT information', the project will be stored in all 3 labels(archives) that you selected.

[Mobile]

1. Select 'Info' on the bottom menu in the project room.

2. Select 'Label settings in the Settings.

3. Check the box on the left side of the labels. After that, you can view the project through the selected label(archive). Note that, you can save your project onto the multiple number of labels without limit.

[Web]

1. You can edit or delete your labels at any time. When you put the mouse on to the label you want to edit or delete, you would see the 'Edit' and 'Delete' buttons on the right side. Select these to edit or delete the label.

2. The button on the left is for edit. Select it and enter the name you want to change.

3. The button on the right is for delete. When you select it, youll get a warning. However, even if you delete the label, the included projects will not be deleted.

[Mobile]

1. Select 'Info' on the bottom menu in the project.

2. Select 'Label settings' in the settings.

3. You can select, move, edit, and delete labels in this page. If you select view more(vertical ellipsis), you can re-name or delete the labels.

[Web]

1. On the bottom left of the main screen, theres a Label. You can change the existing Labels on your preference, or create a new one. You can create a new Label by selecting +. (next to the Label)

2. Enter the name you want and select create. Label is a representative folder where you can categorize and bring multiple projects that are related to each other into the one folder. (Just similar as file folder on computer)

[Mobile]

1. Select the button(triple-lines) on the upper left of the main screen.

2. Select '+'(next to Label).

3. Enter the name you want and select save(create).

[Web]

1. Select the Settings(vertical ellipsis) next to the project title. Select 'Delete project'.

2. However, in order to delete a project, all posts in the project must be deleted. Also, only the 'Project Administrator' has the right to delete a project.

[Mobile]

1. Enter the project and select 'Info' on the bottom menu.

2. Select 'Delete' at the bottom of the page.

[Web]

You may not want to receive all notifications from your whole participated projects. For example, theres a participated project you might refer to it later, but not at the moment since you might not have specific roles in there. In this case, you can hide the project(you can search and participate in it later) and youwon'tbe notified any updates from that project.

1. Inside of the project, choose the More(vertical ellipsis; next to the Brush icon) on the right side of the project title, and select 'Hide Project'.

2. Hidden projects can be viewed through the 'Hiding' in the Label section on the left side menu.

[Mobile]

1. Select 'Info' in the bottom line of the project..

2. Select 'Hide'.

3. To view a hidden project, select view more(triple-lines) on the upper left corner of the main screen. Select 'Hiding'.

4. If you want to unhide the project, select Hiding and go to the hidden project, then select 'Unhide' through the project information.

[Web]

1. Select 'Schedule' on the upper right menu in the project room.

<Menu description>

Files: Collection of all uploaded files on the project.

Task: Collection of all tasks in the project

Schedule: Collection of all schedules that are related to the project and show through the calendar.

To-Do: Collection of all your To-Dos

2. You can view all the created schedules in the project. Manage them conveniently in a one place. The created schedule can be saved into the Biz Calendar.

[Mobile]

1. Select 'Schedule' on the bottom of the screen.

<Menu description>

File: Collection of all uploaded files

Image: Collection of all uploaded images

Task: Collection of all tasks in the project

Schedule: Collection of all schedules that are related to the project and show through the calendar.

Information: Project descriptions and settings

2. You can view all the created schedules in the project. A small dot appears below the date if therere some schedules on that day. If you select it, detailed schedule will be displayed on the bottom.

3. If you select a detailed schedule, it will take you to the schedule post. You can check and edit the schedules title, time, location, and alarm. Another great thing is that if you select 'Save to Calendar', the contents of the schedule will be saved in the calendar app on device.

For example, if you link the Google app, you can manage all your events in anytime, anywhere.

[Web]

1. Go to Files on the upper right screen, then select 'Image'.

<Menu description>

Files: Collection of all uploaded files on the project. (Image: Collection of images updated as images)

Task: Collection of all tasks in the project

Schedule: Collection of all schedules that are related to the project and show through the calendar.

To-Do: Collection of all your To-Dos

2. You can view all the uploaded images in the project. The default sorting criteria is 'Entire file of participating projects'.

3. The image sorting options are as follows.

<Sorting criteria>

Entire file of participating project

Files I uploaded

Files I have specified and shared

[Mobile]

1. Select 'Image' on the bottom menu of the project.

<Menu description>

File: Collection of all uploaded files

Image: Collection of all uploaded images

Task: Collection of all tasks in the project

Schedule: Collection of all schedules that are related to the project and show through the calendar.

Information: Project descriptions and settings

2. You can view all the uploaded images in the project.

3. When you select an individual image, you can zoom in and view the original post that contains selected image. Of course, you can save it on your phone, or you slide to see all images. (If multiple images are uploaded)

[Web]

1. Select 'Files' on the upper right menu in the project room.

<Menu description>

Files: Collection of all uploaded files on the project.

Task: Collection of all tasks in the project

Schedule: Collection of all schedules that are related to the project and show through the calendar.

To-Do: Collection of all your To-dos

2. You can view all the updated files in the project. The default sorting criteria is 'Entire file of participating project'.

3. The file sorting options are as follows.

<Sorting criteria>

Entire file of participating project

Files I uploaded

Files I have specified and shared

[Mobile]

1. Select 'File' on the bottom menu of the project.

<Menu description>

File: Collection of all uploaded files

Image: Collection of all uploaded images

Task: Collection of all tasks in the project

Schedule: Collection of all schedules that are related to the project and show through the calendar.

Information: Project descriptions and settings

2. You can view all the uploaded files in the project.

3. You can sort entire files, files you uploaded, and files specified you.

4. In addition, you can sort them by each different format.

Flow provides 'Task gathering' feature so that you can collect all your 'tasks' among the various projects and posts.

[Web]

1. How to see your whole tasks

There are two ways to gather the tasks from the whole projects and the specific project.

[All tasks]

Select the "Tasks" button on the left menu to see the all tasks that you are participating in.

[Project task]

In the project, if you click the 'Task' on the right-side menu, you can see the specific tasks of the project you are currently viewing.

2. Use Task filtering / Sorting / Searching

[Searching]

At the top, theres a searching bar. You can quickly search tasks by task name, task number, writer, project manager, and project name.

[Filtering]

On the left side, theres filtering menus. You can quickly filter items. Select options from Task Classification / Condition / Priority / Start date / Due date.

[Sorting]

Therere sorting menus on top of the task list. You can sort tasks by ascending or descending order.

3. Use Grouping/View Settings

Flow provides task grouping and view settings functions so that you can see your tasks more efficiently.

[Grouping function]

You can group your list by status criteria, due date, and project criteria.

[View settings]

You can select and specify the view options based on your preference.

4. View task details

If you click the task from the list, youll see a split screen and you can briefly check task descriptions.

(If you click it, you can also move to the original post)

[Mobile]

1. Task gathering(+Check report)

All tasks or project-tasks can be found in the Tasks' at the bottom of the screen. You can see the task list on this screen.We also provide 'task reports' for each projects in the room. You can check the number of projects and progresses of them. (Select View tasks Report at the top of the project room)

2. Check individuals tasks/Change status

You can check each tasks in the list above, and easily change status.

(Anyone in the project can change the person in charge, as well as task related items.)

3. Use task filter

[Filtering function]

You can quickly select the types of tasks. (My tasks/Requested/All)

You can also filter the viewing options by selecting Status / Priority / Start date / Due date to check specific tasks quickly. You can simply classify the tasks list based on your preference.

[Web]

When you are requested task from others,

1. Youll receive Push notification, and you'll be able to see your tasks in your notification history.

(If you click the notification on the list, youll be moved to the corresponding task to check it)

2. You can check 'All your tasks' on the 'Tasks' section.

More you use it, the tasks you requested or received will be naturally piled up. So, we provide a convenient function to collect all your tasks to one screen. You can easily check and process your tasks.

[Mobile]

In the mobile app, you can check your task on the "Tasks" tab.

You can easily see yours and requested tasks, or all the tasks. You can easily find specific tasks through the 'Filter' and 'Search'.