Forrester Customer Service Manager Salary | Comparably
Forrester Claimed Company
Forrester is one of the most influential research and advisory firms in the world. We help business and technology leaders use customer obsession to accelerate growth by putting their customers at the center of their leadership, strategy, and operations. Through Forrester’s proprietary research, consulting, and events, leaders from around the globe are empowered to be bold at work — to navigate change and chart new paths. Our unique insights are grounded in annual surveys of more than 675,000 consumers, business leaders, and technology leaders worldwide; rigorous and objective methodologies, including Forrester Wave™ evaluations; and the shared wisdom of our most innovative clients. read more
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Forrester Customer Service Manager Salary

The average Forrester Customer Service Manager earns an estimated $98,464 annually, which includes an estimated base salary of $87,026 with a $11,438 bonus. Forrester's Customer Service Manager compensation is $28,169 more than the US average for a Customer Service Manager. Customer Service Manager salaries at Forrester can range from $50,000 - $135,000.

The Customer Support Department at Forrester earns $3,806 more on average than the Operations Department.

Last updated 3 months ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$98,464
Average Compensation
$87,026
avg. base
$11,438
avg. bonus

Customer Service Manager Salaries at Forrester

Customer Service Managers earn $2,998 more than Customer Service Managers.

Customer Service Manager
$95k*
Technical Support
$70k*
CS Rep
$46k*
* estimated salary

Compensation at Forrester by Department

The Customer Support Department averages $3,806 more than the Operations Department, and $515 less than the Finance Department

Finance
$71,841 Avg. total comp.
+$515
Customer Support
$71,326 Avg. total comp.
Operations
$67,520 Avg. total comp.
-$4k

Customer Service Manager Compensation by Gender (All Companies)

The average female Customer Service Manager at companies similar size to Forrester reported making $85,760, while the average male Customer Service Manager at similar sized companies reported making $89,842.

Customer Service Manager Compensation by Ethnicity (All Companies)

The average Native American Customer Service Manager at companies similar size to Forrester reported making $150,000, while the average African American/Black Customer Service Manager at similar sized companies reported making $65,039.

How Customer Service Managers at Forrester Rate Their Compensation

The majority of Customer Service Managers at Forrester believe they're compensated fairly. 75% of Customer Service Managers at Forrester say they receive annual bonuses, and the majority (67%) are satisfied with their benefits. See more compensation ratings at Forrester

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