Forrester Competitors | Comparably
Forrester Claimed Company
Forrester is one of the most influential research and advisory firms in the world. We help business and technology leaders use customer obsession to accelerate growth by putting their customers at the center of their leadership, strategy, and operations. Through Forrester’s proprietary research, consulting, and events, leaders from around the globe are empowered to be bold at work — to navigate change and chart new paths. Our unique insights are grounded in annual surveys of more than 675,000 consumers, business leaders, and technology leaders worldwide; rigorous and objective methodologies, including Forrester Wave™ evaluations; and the shared wisdom of our most innovative clients. read more
EMPLOYEE
PARTICIPANTS
73
TOTAL
RATINGS
787
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Forrester Competitors

Forrester competitors include Gartner, IDC, 451 Research, Outsell and CEB. Forrester ranks 2nd in Gender Score on Comparably vs its competitors. See below how Forrester compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
5th
eNPS Rank
3rd
Gender Rank
2nd
Diversity Rank
3rd
Product Quality
2nd
NPS Rank
3rd
Pricing Rank
5th
Customer Service
2nd

See Forrester Culture vs Competitors:

Forrester Competitors
RankCompanyScore
1Gartner78
2IDC73
3Outsell71
4451 Research68
5CEB66
6Forrester62

Forrester Competitors at a Glance

Product Quality Score Comparison

Forrester Ranks 2nd in Product Quality Score

35 Customers rate Forrester's Product Quality Score a 4.1/5, which ranks it 2nd against its competitors, below CEB.

  1. 1st
    CEB
    4.4 / 5
  2. 2nd
    Forrester
    4.1 / 5
  3. 3rd
    451 Research
    4.1 / 5
  4. 4th
    Gartner
    3.9 / 5
  5. 5th
    IDC
    3.9 / 5
Product Quality Score Comparison
RankCompany Score
1CEB88
2Forrester83
3451 Research83
4Gartner79
5IDC78
NPS Comparison

Forrester Ranks 3rd in Net Promoter Score

39 Customers rate Forrester's Net Promoter Score a 16, which ranks it 3rd against its competitors, below Gartner. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Forrester to a friend?”.

  1. 1st
    CEB
    72
  2. 2nd
    Gartner
    27
  3. 3rd
    Forrester
    16
  4. 4th
    IDC
    14
  5. 5th
    451 Research
    0
NPS Comparison
RankCompany Score
1CEB72
2Gartner27
3Forrester16
4IDC14
5451 Research0
Pricing Score Comparison

Forrester Ranks 5th in Pricing Score

32 Customers rate Forrester's Pricing Score a 3.6/5, which ranks it 5th against its competitors, below IDC.

  1. 1st
    CEB
    4.2 / 5
  2. 2nd
    451 Research
    4 / 5
  3. 3rd
    Gartner
    3.8 / 5
  4. 4th
    IDC
    3.6 / 5
  5. 5th
    Forrester
    3.6 / 5
Pricing Score Comparison
RankCompany Score
1CEB85
2451 Research80
3Gartner76
4IDC73
5Forrester72
Customer Service Comparison

Forrester Ranks 2nd in Customer Service

32 Customers rate Forrester's Customer Service a 4/5, which ranks it 2nd against its competitors, below CEB.

  1. 1st
    CEB
    4.2 / 5
  2. 2nd
    Forrester
    4 / 5
  3. 3rd
    Gartner
    3.9 / 5
  4. 4th
    451 Research
    3.8 / 5
  5. 5th
    IDC
    3.7 / 5
Customer Service Comparison
RankCompany Score
1CEB85
2Forrester80
3Gartner79
4451 Research76
5IDC75
Overall Culture Score Comparison

Forrester Ranks 6th in Overall Culture Score

73 Employees rate Forrester's Overall Culture a 62/100, which ranks it 6th against its competitors, below CEB. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Gartner
    78 / 100
  2. 2nd
    IDC
    73 / 100
  3. 3rd
    Outsell
    71 / 100
  4. 4th
    451 Research
    68 / 100
  5. 5th
    CEB
    66 / 100
  6. 6th
    Forrester
    62 / 100
Overall Culture Score Comparison
RankCompany Score
1Gartner78
2IDC73
3Outsell71
4451 Research68
5CEB66
6Forrester62
eNPS Comparison

Forrester Ranks 3rd in Employee Net Promoter Score

56 Employees rate Forrester's Employee Net Promoter Score a -7, which ranks it 3rd against its competitors, below IDC. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Forrester to a friend?”.

  1. 1st
    Gartner
    25
  2. 2nd
    IDC
    23
  3. 3rd
    Forrester
    -7
  4. 4th
    CEB
    -15
  5. 5th
    451 Research
    -20
eNPS Comparison
RankCompany eNPS
1Gartner25
2IDC23
3Forrester-7
4CEB-15
5451 Research-20
Gender Score Comparison

Forrester Ranks 2nd in Gender Score

12 Employees rate Forrester's Gender Score a 71/100, which ranks it 2nd against its competitors, below Gartner. The Gender Score tracks how positively women rate their experience at Forrester.

  1. 1st
    Gartner
    79 / 100
  2. 2nd
    Forrester
    71 / 100
  3. 3rd
    IDC
    71 / 100
  4. 4th
    CEB
    67 / 100
Gender Score Comparison
RankCompany Score
1Gartner79
2Forrester71
3IDC71
4CEB67
Diversity Score Comparison

Forrester Ranks 3rd in Diversity Score

3 Employees rate Forrester's Diversity Score a 52/100, which ranks it 3rd against its competitors, below IDC. The Diversity Score tracks how positively diverse employees rate their experience at Forrester.

  1. 1st
    Gartner
    76 / 100
  2. 2nd
    IDC
    68 / 100
  3. 3rd
    Forrester
    52 / 100
  4. 4th
    CEB
    39 / 100
Diversity Score Comparison
RankCompany Score
1Gartner76
2IDC68
3Forrester52
4CEB39
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