
Everyone's friendly and everyone's a hard worker. There are a handful of more experienced team members driving the majority of growth, and leading the way when it comes to company and product development.
There needs to be 100% staff buy-in on established protocols and processes designed to grow the company. The lack of participation in efforts to improve data tracking and profitability is the single largest problem with long-term outlook.
More experienced, high-level staff are needed to ease the load on current staff. Too many projects fall onto the plates of a handful of individuals because other staff members would not be able to execute those tasks satisfactorily.
I'm compensated fairly, but I believe there are others who aren't. There's no 401(k) matching offered by the company, and no standardized performance/salary review system in place. Those who ask for them are able to get reviews and possibly raises, but if you don't speak up it will never happen.