FreshBooks, cloud-based accounting software, allows owners to invoice clients, track time and run their small businesses in the cloud. read more
FreshBooks Company Culture
FreshBooks Culture
This score is derived from employee ratings & reviews3.7/5
FreshBooks' Overall Culture is rated B-
Top Rated Culture Dimensions
Professional Development
B+CEO Rating
BHappiness
BRetention
BPerks & Benefits
B-FreshBooks CEO
Top 35%Top 35% of Similar Size Companies
Mike McDerment
70 /100
See More
Diversity at FreshBooks
Bottom 30%Bottom 30% of Similar Size Companies
C-
Diverse employees at FreshBooks have rated Happiness, Perks And Benefits, and Leadership as the highest categories they have scored
Women at FreshBooks
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterFreshBooks eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 40%Top 40% of Similar Size Companies
Recommend to a Friend?
15
FreshBooks employees are 15% more likely to recommend FreshBooks as a great place to work
| 45% | Promoters |
|---|---|
| 25% | Passives |
| 30% | Detractors |
Working at FreshBooks
Working at FreshBooks is rated average by 26 employees, across various culture dimensions. FreshBooks employees are most satisfied about Professional Development, CEO Rating, and Happiness categories, putting FreshBooks’s culture in the Top 40% compared to similar sized companies on Comparably. See below in detail how working at FreshBooks was rated by employees.
Overall Company Culture at FreshBooks
B-
Overall Company Culture at FreshBooks is rated B-
Last updated months ago
Top
40%
FreshBooks ranks in the Top 40% of other companies on Comparably with 501-1,000 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterFreshBooks Employee Reviews
Out of 8 FreshBooks employee reviews, 71% were positive. The remaining 29% were constructive reviews with the goal of helping FreshBooks improve their work culture.
| Positive Reviews | 71% |
|---|---|
| Constructive Feedback | 29% |
Positive Reviews From FreshBooks Employees
- What is most positive about the culture and environment at your company?The people I work with are great individuals and team players. It isn't competitive, we all strive to help one another.
- What is most positive about the culture and environment at your company?Trust, collaboration, teamwork and fun
- What are some of the best things about your team?We have hired well in our team so members are collaborating on a daily basis to get stuff done. We also try to run out own small get togethers, which can be difficult when leadership questions why.
FreshBooks Company Information
FreshBooks Company Overview
FreshBooks, cloud-based accounting software, allows owners to invoice clients, track time and run their small businesses in the cloud.
FreshBooks Mission, Vision & Values
FreshBooks Mission Statement
Reshaping the World to Suit the Needs of Self-Employed Professionals
FreshBooks Vision Statement
All-In-One Small Business Invoicing and Accounting Solution
FreshBooks Values
- Solution
| Headquarter | 1655 Dupont St., Suite 250 Toronto, KS M6P 3T1 Canada |
|---|---|
| Website | www.freshbooks.com/ |
| Founding Date | 2003 |
| Tel | 416-481-6946 |
| Company Status | Private |
FreshBooks Competitors
FreshBooks competitors include Workday, Wave Financial Inc., SAP Concur, and Epicor Software. FreshBooks ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how FreshBooks compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
FreshBooks Employees
26 employees at FreshBooks have reviewed FreshBooks across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 26 FreshBooks employees give their leadership a grade of C+, or Top 50% of similar size companies. This includes specific ratings of their executive team, CEO, and manager.
Employees at FreshBooks are generally satisfied with their total compensation at FreshBooks, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at FreshBooks are generally satisfied with their team. 26 Participants grade the quality of their coworkers a C+. The majority believe the meetings at FreshBooks are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at FreshBooks believe the environment at FreshBooks is positive. Most Participants believe the pace of work at FreshBooks is a bit slow. About 50% of the employees at FreshBooks work 8 hours or less, while 20% of them have an extremely long day - longer than twelve hours.
Overall, the employees at FreshBooks are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining FreshBooks - Employee Onboarding
The prevailing opinion from Comparably users about their company is that it was very prepared on their first day. Employees concluded that their overall onboarding experience was positive. 73% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
FreshBooks KPIs and OKRs
At FreshBooks 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of FreshBooks' KPIs and OKRs is essential for its success. Out of 2 FreshBooks employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
FreshBooks CEO & Leadership
FreshBooks CEO - Mike McDerment
70 /100
Mike’s approval rate is just above average, putting Mike in the Top 35% of all CEOs of similar-sized companies on Comparably. Mike McDerment is well regarded by employees for the Professional Development FreshBooks offers, and ranks among the Top 20% of CEOs by employees in that category. When compared to FreshBooks’s competitors, Mike McDerment ranks just below Epicor Software’s CEO Steve Murphy. With Mike’s leadership, FreshBooks employee respondents are most happy about their Professional Development and Happiness. Mike was rated slightly below average for Diversity.
FreshBooks Leadership
The FreshBooks Executive Team is rated a “C+” and led by CEO Mike McDerment, Vice President Product Management Adam Bates, and VP Strategic Planning Matthew Baker
Mike McDerment CEO / President
Mike McDerment serves as the CEO / President of FreshBooks.
Adam Bates Vice President Product Management
Adam Bates serves as the Vice President Product Management of FreshBooks.
Matthew Baker VP Strategic Planning
Matthew Baker serves as the VP Strategic Planning of FreshBooks. Matthew started at FreshBooks in March of 2016. Matthew... read more
Don Epperson Board Member / Executive Director
Don Epperson serves as the Board Member / Executive Director of FreshBooks.
FreshBooks Salaries
How much does FreshBooks pay?
How much do people at FreshBooks get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at FreshBooks is $112,052, or $53 per hour, while the estimated median salary is $110,739, or $53 per hour.
At FreshBooks, the highest paid job is a General Counsel at $216,737 annually and the lowest is a CS Rep at $44,577 annually. Average FreshBooks salaries by department include: Marketing at $100,408, Engineering at $130,096, HR at $112,954, and Finance at $78,622. Half of FreshBooks salaries are above $110,739.
12 employees at FreshBooks rank their Compensation in the Top 50% of similar sized companies (based on 37 ratings) while 11 employees at FreshBooks rank their Perks And Benefits in the Top 40% of similar sized companies (based on 12 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $65k | $65k | 1st Percentile |
17th Percentile $86k | $86k | 17th Percentile |
33rd Percentile $110k | $110k | 33rd Percentile |
50th Percentile $159k | $159k | 50th Percentile |
67th Percentile $194k | $194k | 67th Percentile |
83rd Percentile $255k | $255k | 83rd Percentile |
100th Percentile $264k | $264k | 100th Percentile |
$112,052*
Average Compensation
$110,739*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
FreshBooks Salaries by Department
Diversity & Inclusion at FreshBooks
Diverse employees at FreshBooks score the company 63/100 across various culture categories, placing FreshBooks in the Bottom 30% of companies on Comparably with 501-1,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at FreshBooks across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
FreshBooks Perks & Benefits
Health & Wellness
- Dental Insurance
Paid Time Off
- PTO / Vacation Policy
FreshBooks PTO
FreshBooks' PTO and Vacation policy typically gives 20-30 days off a year. FreshBooks' benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
FreshBooks Careers
FreshBooks Jobs
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Frequently Asked Questions regarding FreshBooks
What is FreshBooks address?
FreshBooks location is at 1655 Dupont St., Suite 250
Who is the CEO of FreshBooks?
FreshBooks CEO is Mike McDerment, their score by employees is 70
What is FreshBooks eNPS?
The eNPS for FreshBooks is 15
What is the salary for Senior Designer in FreshBooks?
Senior Designer average salary in the US is 111k
What are the salaries in the IT in FreshBooks?
The average salaries for IT in FreshBooks is 91k
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