eNPS at Freshworks | Comparably
Freshworks Claimed Company
EMPLOYEE
PARTICIPANTS
81
TOTAL
RATINGS
820
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eNPS at Freshworks

Freshworks' Employee Net Promoter Score (eNPS) is 28, as rated by 64 employees. Employee Net Promoter Score tracks Freshworks employees' answers to this question: On a scale from 0-10, how likely are you to recommend working at Freshworks to a friend? Today, 53% of Freshworks employees would encourage their friends to become coworkers, whereas 22% are neutral and 25% would not recommend working at Freshworks to their friends.

Last updated months ago.

Where This Score Ranks Freshworks' eNPS

  • TOP
    20%

    In the Top 20% of 2039 Similar Sized Companies on Comparably

  • TOP
    40%

    In the Top 40% of 792 Nearby Companies in San Francisco

  • 4th

    4th place versus 4 competitors rated on Comparably

32
Nov
34
Jan
33
Apr
31
Aug
29
Nov
28
Jan
  • Promoters
  • Passives
  • Detractors
Who Ranks Freshworks' eNPS the Highest?
Experience - 3 to 6 Years 100/100
Tenure - 1 to 2 Years 100/100
Department - Product 67/100
Who Ranks Freshworks' eNPS the Lowest?
Department - Sales 0/100
Tenure - 2 to 5 Years 34/100
Experience - Over 10 Years 49/100

Freshworks eNPS At a Glance

Freshworks employees are more likely to recommend Freshworks as a great place to work. The employee Net Promoter Score is a simple way to measure loyalty and an employee's willingness to recommend working at their company to friends.

Employees with 3 to 6 Years experience and employees who have been at the company 1 to 2 Years provided the highest scores when answering the question, “On a scale from 0-10, how likely are you to recommend working at Freshworks to a friend?” Based on 64 ratings, Freshworks ranks 4th place versus its 4 competitors and is right below Atlassian.

Compared to other companies in San Francisco, Freshworks falls into the Top 40% of 792 companies. The last rating was provided months ago.

Freshworks' eNPS Trendline

  • Freshworks28
  • Other Companies in San Francisco
  • Similar Size on Comparably

Freshworks' eNPS Rank Against Similar Sized Companies on Comparably

TOP
20%

Freshworks ranks in the Top 20% of other companies on Comparably with 1,001-5,000 Employees for eNPS Score.

  1. Cardinal Health
    28
  2. SpaceX
    28
  3. Hallmark
    28
  4. Freshworks
    28
  5. TE Connectivity
    27
  6. L.L. Bean
    27
  7. Merrill Lynch
    27

Freshworks' eNPS Rank Against Other Companies Nearby

TOP
40%

Freshworks ranks in the Top 40% of other companies in San Francisco for eNPS Score.

  1. Align Technology
    29
  2. Meta
    28
  3. Credit Sesame
    28
  4. Freshworks
    28
  5. Plaid
    27
  6. SoFi
    27
  7. Zuora
    27

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