87
out of 100
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Freshworks Competitors
Freshworks competitors include Optimizely, ServiceNow, Atlassian and Evergage. Freshworks ranks 1st in Gender Score on Comparably vs its competitors. See below how Freshworks compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
4th
eNPS Rank
4th
Gender Rank
1st
Diversity Rank
1st
Product Quality
1st
NPS Rank
1st
Pricing Rank
2nd
Customer Service
2nd
See Freshworks Culture vs Competitors:
- 1st
Optimizely82 / 100 - 2nd
ServiceNow80 / 100 - 3rd
Atlassian80 / 100 - 4th
Freshworks78 / 100
CEO Ratings Comparison
Freshworks' CEO Score Ranks 4th
63 Employees at Freshworks rate Girish Mathrubootham a 83 out of 100, which ranks them 4th below Optimizely's CEO,Alexander Atzberger. Last rating was months ago.
- 1st
Bill McDermottServiceNow382 Employees at ServiceNow rate Bill McDermott a 87 out of 100, which ranks them 1st out of Freshworks' competitors. Last rating was 18 days ago.
- 2nd
Scott Farquhar & Mike Cannon-BrookesAtlassian85out of 100244 Employees at Atlassian rate Scott Farquhar & Mike Cannon-Brookes a 85 out of 100, which ranks them 2nd out of Freshworks' competitors. Last rating was a month ago.
- 3rd
Alexander AtzbergerOptimizely85out of 10098 Employees at Optimizely rate Alexander Atzberger a 85 out of 100, which ranks them 3rd out of Freshworks' competitors. Last rating was months ago.
Product Quality Score Comparison
Freshworks Ranks 1st in Product Quality Score
52 Customers rate Freshworks' Product Quality Score a 4.3/5, which ranks it 1st against its competitors.
NPS Comparison
Freshworks Ranks 1st in Net Promoter Score
137 Customers rate Freshworks' Net Promoter Score a 53, which ranks it 1st against its competitors. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Freshworks to a friend?”.
Pricing Score Comparison
Freshworks Ranks 2nd in Pricing Score
52 Customers rate Freshworks' Pricing Score a 4.4/5, which ranks it 2nd against its competitors, below Evergage.
Customer Service Comparison
Freshworks Ranks 2nd in Customer Service
22 Customers rate Freshworks' Customer Service a 4.3/5, which ranks it 2nd against its competitors, below Evergage.
Overall Culture Score Comparison
Freshworks Ranks 4th in Overall Culture Score
81 Employees rate Freshworks' Overall Culture a 78/100, which ranks it 4th against its competitors, below Atlassian. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
Freshworks Ranks 4th in Employee Net Promoter Score
64 Employees rate Freshworks' Employee Net Promoter Score a 28, which ranks it 4th against its competitors, below ServiceNow. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Freshworks to a friend?”.
Gender Score Comparison
Freshworks Ranks 1st in Gender Score
4 Employees rate Freshworks' Gender Score a 90/100, which ranks it 1st against its competitors. The Gender Score tracks how positively women rate their experience at Freshworks.
Diversity Score Comparison
Freshworks Ranks 1st in Diversity Score
13 Employees rate Freshworks' Diversity Score a 83/100, which ranks it 1st against its competitors. The Diversity Score tracks how positively diverse employees rate their experience at Freshworks.
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