Friendly's Ice Cream Culture | Comparably
Our Mission is, We Create Memories by Bringing Family & Friends Together read more
EMPLOYEE
PARTICIPANTS
30
TOTAL
RATINGS
398

Friendly's Ice Cream Company Culture

Friendly's Ice Cream Culture

This score is derived from employee ratings & reviews
2.7/5
Friendly's Ice Cream's Overall Culture is rated D

Top Rated Culture Dimensions

Friendly's Ice Cream CEO

Bottom 25%Bottom 25% of Similar Size Companies on Comparably
John Maguire Friendly's Ice Cream's CEO
John Maguire
62 /100

Diversity at Friendly's Ice Cream

Women at Friendly's Ice Cream

Bottom 10%Bottom 10% of Similar Size Companies on Comparably
D-

Women at Friendly's Ice Cream have rated Environment, Team, and Manager as the highest categories they have scored

Friendly's Ice Cream eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 30%Bottom 30% of Similar Size Companies on Comparably

Recommend to a Friend?

-23

Friendly's Ice Cream employees are -23% more likely to recommend Friendly's Ice Cream as a great place to work

34%Promoters
9%Passives
57%Detractors

Working at Friendly's Ice Cream

Working at Friendly's Ice Cream is rated below average by 30 employees, across various culture dimensions. Friendly's Ice Cream employees rate Environment highest among all categories, and think that Professional Development and Perks And Benefits have the most room for improvement, putting Friendly's Ice Cream’s culture in the Bottom 20% compared to similar sized companies on Comparably. See below in detail how working at Friendly's Ice Cream was rated by employees.

Overall Company Culture at Friendly's Ice Cream

D

Overall Company Culture at Friendly's Ice Cream is rated D

Last updated months ago

Bottom
20%

Friendly's Ice Cream ranks in the Bottom 20% of other companies on Comparably with for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 30 Employees

View Results
0
20
40
60
80
100
Sales
49
Sales49

Friendly's Ice Cream Employee Reviews

Out of 57 Friendly's Ice Cream employee reviews, 52% were positive. The remaining 48% were constructive reviews with the goal of helping Friendly's Ice Cream improve their work culture.

52%
48%
Positive Reviews52%
Constructive Feedback48%

Positive Reviews From Friendly's Ice Cream Employees

  • What is the best part about your compensation package?
    THE QUALITY OF PACKAGING IS GODD COMPARED TO OTHER DESERT BRANDS
  • What do you like best about the leadership team?
    THIER SERVICE AND ARE OVERWELMING
  • What is most positive about the culture and environment at your company?
    the customers are the best

Constructive Feedback From Friendly's Ice Cream Employees

  • What would you improve about your company's interview process?
    for me i had put i cant start working untill i was at school which was 2-3 weeks away and i was already put on the sceduale for the following day very very poor
  • Why do you feel undervalued and what would make you feel better about your compensation?
    your availablility isnt taken in to account so your expected to find cover when you shouldnt have been sceduled in the first placee
  • What does the leadership team need to get better at?
    haveing the correct number of employees instead of over working the decreased staff

Friendly's Ice Cream Company Information

Friendly's Ice Cream Mission, Vision & Values

Friendly's Ice Cream Mission Statement

Our Mission is, We Create Memories by Bringing Family & Friends Together

Friendly's Ice Cream Vision Statement

Our Vision is, Making the World Friendly, One Scoop at a Time

Friendly's Ice Cream Values

  • We are Friendly
  • We are nuts about our Guests and Retail Consumers!
  • We dish up support for families in our Community.
  • We believe profit is the cherry on top of our Sundae.
HeadquarterUnited States of America
Websitewww.friendlysrestaurants.com/

Friendly's Ice Cream Employees

30 employees at Friendly's Ice Cream have reviewed Friendly's Ice Cream across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 30 Friendly's Ice Cream employees give their leadership a grade of D+, or Bottom 25% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Friendly's Ice Cream are mostly dissatisfied with their total compensation at Friendly's Ice Cream, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Friendly's Ice Cream are generally satisfied with their team. 30 Participants grade the quality of their coworkers a D+. Less than half believe the meetings at Friendly's Ice Cream are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Friendly's Ice Cream believe the environment at Friendly's Ice Cream is positive. Most Participants believe the pace of work at Friendly's Ice Cream is extremely fast. About 71% of the employees at Friendly's Ice Cream work 8 hours or less, while 5% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Friendly's Ice Cream are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Friendly's Ice Cream - Employee Onboarding

Friendly's Ice Cream employees concluded that their overall onboarding experience was positive. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Friendly's Ice Cream KPIs and OKRs

Employees’ understanding of Friendly's Ice Cream's KPIs and OKRs is essential for its success. Out of 2 Friendly's Ice Cream employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.

AnswerPercent
Yes100%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

Friendly's Ice Cream Salaries

How much does Friendly's Ice Cream pay?

How much do people at Friendly's Ice Cream get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Friendly's Ice Cream is $87,800, or $42 per hour, while the estimated median salary is $102,836, or $49 per hour.

At Friendly's Ice Cream, the highest paid job is a Sales Rep at $114,964 annually and the lowest is a Bookkeeper at $41,622 annually. Average Friendly's Ice Cream salaries by department include: Design at $73,613, Sales at $107,487, Customer Support at $58,398, and Finance at $71,986. Half of Friendly's Ice Cream salaries are above $102,836.

20 employees at Friendly's Ice Cream rank their Compensation in the Bottom 10% of similar sized companies in the US (based on 62 ratings) while 19 employees at Friendly's Ice Cream rank their Perks And Benefits in the Bottom 5% of similar sized companies in the US (based on 21 ratings).

Last updated months ago.

1st Percentile
$61k
$61k1st Percentile
17th Percentile
$81k
$81k17th Percentile
33rd Percentile
$101k
$101k33rd Percentile
50th Percentile
$164k
$164k50th Percentile
67th Percentile
$258k
$258k67th Percentile
83rd Percentile
$264k
$264k83rd Percentile
100th Percentile
$341k
$341k100th Percentile
$87,800*
Average Compensation
$102,836*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Friendly's Ice Cream Salaries by Department

Explore Friendly's Ice Cream Salaries

Diversity & Inclusion at Friendly's Ice Cream

The Diversity score provides insights into how diverse employees feel and rate their work experience at Friendly's Ice Cream across various culture dimensions.

Ranked Culture the Highest

Women 51/100
Department - Sales
Men N/A/100
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Friendly's Ice Cream PTO

Friendly's Ice Cream's PTO and Vacation policy typically gives 0-10 days off a year. Paid Time Off is Friendly's Ice Cream's most important benefit besides Healthcare when ranked by employees, with 100% of employees saying it is the most important benefit. Friendly's Ice Cream's benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy100%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo100%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Friendly's Ice Cream Careers

Friendly's Ice Cream Jobs

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Let Friendly's Ice Cream Know You Want To Work There

Overview of Candidates Interested in Friendly's Ice Cream on Comparably

Candidates By Department

Executive
100%

Candidates By Location

Columbus
100%

Frequently Asked Questions regarding Friendly's Ice Cream

Who is the CEO of Friendly's Ice Cream?

Friendly's Ice Cream CEO is John Maguire, their score by employees is 62

What is Friendly's Ice Cream eNPS?

The eNPS for Friendly's Ice Cream is -23

What is the salary for Business Analyst in Friendly's Ice Cream?

Business Analyst average salary in the US is 81k

What are the salaries in the Business Development in Friendly's Ice Cream?

The average salaries for Business Development in Friendly's Ice Cream is 102k

Who is Friendly's Ice Cream leadership?

are part of Friendly's Ice Cream leadership, John Maguire is the CEO

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