Frontier Communications Claimed Company
Frontier is a leading communications provider offering gigabit speeds to empower and connect millions of consumers and businesses in 25 states. It is building critical digital infrastructure across the country with its fiber-optic network and cloud-based solutions, enabling connections today and future proofing for tomorrow. Rallied around its purpose of Building Gigabit AmericaTM, the company is focused on supporting a digital society, closing the digital divide, and working toward a more sustainable environment. Frontier is preparing today for a better tomorrow. Visit www.frontier.com. read more
Charlon McIntosh — EVP, Chief Customer Operations Officer at Frontier Communications
Executive Bio
Ms. McIntosh is Executive Vice President and Chief Customer Operations Officer, leading Frontier’s enterprise-wide customer operations. Most recently, she was Humana’s Senior Vice President of Group Military Specialty Service and Business Operations, responsible for all customer support and operations for the Employer Group, Military, and Specialty lines of business. She was also Head of the Customer Experience, developing and enabling Humana’s customer strategy. Ms. McIntosh held numerous leadership positions in customer operations and strategy during a nearly 20-year career with Humana, Charter Communications, and Time Warner Cable. She began her career at Comcast.
She earned an MBA from New York University and graduated with high honors from the University of California, Berkeley. She is a graduate of the NAMIC Executive Leadership Development Program and is a Women in Cable Television Betsy Magness Leadership Institute Fellow.
She earned an MBA from New York University and graduated with high honors from the University of California, Berkeley. She is a graduate of the NAMIC Executive Leadership Development Program and is a Women in Cable Television Betsy Magness Leadership Institute Fellow.
Executive Team Culture Ratings from Frontier Communications Employees
TOP
40%
Frontier Communications' Executive Team scores in the Top 40%
of similar sized companies on Comparably
of similar sized companies on Comparably
Frontier Communications' Executive Team at a Glance
Based on 610 ratings, Frontier Communications' employees are satisfied with their Executive Team and give them a “B-” or 68/100. On average, Men provided higher ratings for their Executive Team compared to Women. Also, the Customer Support department thinks more highly of the Executive Team relative to the Communications department.
Frontier Communications' Executive Team ranks in the Top 50% of other companies in New York and Top 40% of other companies on Comparably that also have 10,000+ Employees.
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