Fundbox FAQs

We offer two services, a revolving line of credit and net terms on business purchases. This information applies to the revolving line of credit service.

When you draw funds, you’ll choose a weekly repayment plan. That plan will include the number of weekly payments, and the amount you’ll be repaying each week. All of the weekly payments will be for the same amount and include a portion of the total principal and fees due on the draw.

Weekly fees

Weekly fees are the standard fees paid on each draw.

When you draw funds, your repayment terms include amortized weekly fees. This means that while the total amount of your weekly payments is the same each week, the breakdown between principal and fees changes. You will pay more of the fees and less of the principal early in the plan. And less of the fees and more of the principal later on. You can always review the fees before you draw.

Please note that if you were approved for Fundbox before December 3, 2019, all draws you made before January 7, 2020 included flat weekly fees. In other words,the weekly fee for each week of your repayment plan was the same amount each week.

Other fees

These fees are only relevant in certain cases.

Late payment fees

If you miss a payment one week, it will be due at the end of your payment plan, and fees will be added to it. That last week you will need to pay

the amount of the missed principal;

the missed weekly fee;

an additional weekly fee for this additional week that has been added to your repayment plan equal to the average of the weekly fees for all of the other weeks of the plan; and

a $6-NSF fee, if the missed payment was due to non sufficient funds in your account.

Weekly payments are debited automaticallyas long as you have enough funds available in your checking account to cover the next debit, you will never miss a payment.

Non-sufficient funds (NSF) fee

If you do not have enough funds in your checking account to cover a debit, the debit will bounce. This is called “debit failed due to non-sufficient funds (NSF)” and it carries a fee from Fundbox and a separate fee from your bank.

We offer two services, a revolving line of credit and net terms on business purchases. This article applies to the net terms service.

Below is a list of gift and housewares vendors who accept payment with Fundbox, as of February 2020. New vendors are being added all the time and our lists of vendors from other industries will be added soon, so be sure to check back regularly.

If you're a vendor who would like to start accepting Fundbox payments, you can register in just a few minutes. If you're approved, you can start accepting payments with Fundbox right away.

Already accept Fundbox but don't see your business below? Or have a vendor you would like to pay with Fundbox, but don't see on the list? Please let us know at [email protected].

A

Agraria Home

Allsop

Anchors-n-Astroids

And Here We Are

Andrea Barnett

Anju

Antica Farmacista

Apothenne Los Angeles

Artisan Soap Bars

B

Baby Cie & Le Cadeaux

Bambamboom

Banded

Bangle and Babe

Basik

Baublerella

Becoming Jewelry

Bella il Fiore

Bella Tunno

Biedermann & Sons

Birthstone Beads

Bling Sting

Blue Gem Sunglasses & Blue Planet Eyewear

Bolli & Fritz

BOPS

BottleBlond Jewels

Bright Stripes

Broken Top Candle Company

C

Cait and Co Enterprises (Luxe Apothecary, Aquamarine, Urban Wick)

Calyan Wax

Cardtorial

Carmel Ceramica

Casa Cadeaux

Casafina

Chala Group

Challenge & Fun

Chandler Candle Co.

Claudia Pearson Illustration

Cloudnola

COLORSX

Cool Socks

Cork Pops

Counter Couture

Crow Canyon Home

D

D & D Distributing Wholesale

DANI Naturals

Dawson + Hellmann

Daydream Society

Dear Heart Designs

DefineMe Fragrance

Dirt Bag Beauty

Dirty Knees Soap

Dixie Design Co

Down to Earth Pottery

Dune Jewelry

E

E&S Pets

EcoVessel

Eleven Designs Studio

Esselle

Ethan + Ashe

Ethics Supply & Design

F

Faceplant Dreams

Fire & Pine

Flipside Pillow

Fly Away Style

Fly Paper Products

Four Points Trading Co.

Frankie & Claude

Freaker

Funatic

G

Gabriel + Simone

Gina B Designs

Good Times, LLC

GooseWaddle

Graf & Lantz

Great Finds

Grecian Soap Company

Gumball Poodle

H

Hands to Hearts

Hang Accessories

Harlow & Grey

Hate Stains

Heleka Companies

High Cotton Inc.

Honey Belle

House No. 23

Hydaway Bottle

I

Intelex USA / Warmies

International Jewelry Design / DBW Jewelry

Island Genius

Ivory Ella

J

JAECI

Jane-Inc

JimmyRockit

Jodi Bombardier

June Clever

K

KADLETZ and Cast of Stones

Kahiniwalla

Kessco

Kiko Leather

Kinto USA

Kiss Me In the Garden

Kitsch

L

LAFCO

Lamar Creations / C'Zire

Lauren-Spencer Group LLC

Legacy Shave

LeightWorks

Lemon Poppy

Lenny & Eva

Lily & Momo

Lillywhite's

Linnea's Lights

Living Royal

Lizzy James Designs

Lock & Key Designs

Los Angeles Trading Company

Lotus Jewelry Studio

Lucky Feather

M

Mad Jewels

Mad-Style

Magnolia Lane

Mahogany

Maika

Maison Chic

Margins for Profit

Market Street Wholesale

Marmalade of London

Mavi Bandz

Maya J Jewelry

Mer-Sea

Mikey Rich

Mitchell Evan

Modern Mystic Shop

Monarque aka Fig Designs

Mountain Mamas

My Favorite Things

N

Neely & Chloe

Nekter Cards

Nowstalgic Toys

Nufoot

O

Olli Ella

OMY Design & Play

OTOTO

Ox Bay Trading & Supply

P

Papersalt

Parade Street Products

Party Animal

Pearson Ranch Elk & Bison Jerky

Piero Liventi

Pipsticks

Printfresh

Q

R

Real Average Girls aka Bubby Joy

Rebecca

Recycled Karma Brands

Rinse, Bath & Body Inc.

Rock Flower Paper

Rock Scissor Paper

Rockin' A B Designs

Roma Boots

Ruby Red

S

Sapling Press

Shea Brand

SHINELife

Shiraleah

Simply Said/ Sincere Surrondings

Skinny & Co

SmartyPits

Snark City

Soil USA

Southern Firefly Candle Co.

Southern Fried Design Barn

Spinster Sisters Co.

Splendid Iris

Spongelle

Stockabl (Marketplace)

Streamline

T

T. Jazelle

Taylor Elliott Designs

The First Snow

The Giving Manger

The Golden Rabbit II

The Lizton Sign Shop

The Perfect Pint

The USB Lighter Company

Tiramisu Paperie

TOYosity

Trixie & Milo

Twisted Wares

U

V

Vaan & Co.

VIM & VIGR

W

Waxing Kara

Weisinger Designs

Well This Is Awkward

Winton and Waits

Wishbeads

Wishpets LLC

Woven Pear

X

Y

Yellow Owl Workshop

Yuzu Soap

Z

Zestt Organics

#

1CANOE2

Yes. The data you connected to Fundbox may be reviewed periodically and your credit limit adjusted accordingly. Please note that our reviews are automated. We will let you know if you become eligible, there is no need to reach out to request a review.

Making weekly payments on time and keeping your data sources synced are important for getting credit increases and avoiding credit decreases.

First, make sure your Fundbox Sync Manager is downloaded and up to date. The current version isv.16.0.818.0. Download or Update Your Fundbox Sync Manager

Next, make sure your Fundbox Sync Manager is running. To do this, open the program, right click on the icon, then click on "Configure".

If your Fundbox Sync Manager is up to date and running, but you're still not syncing, it may be because your QuickBooks Desktop isn't open. In your Sync Manager, you want to see a green check mark on both the Fundbox and Accounting tabs.

If there is a red X on the Accounting tab, click "Connect".

If there is a red X on the Fundbox tab, check that the token field is filled in and saved. Under the token field,you should see "Status: Connected". If this is not the case, you can contact us for help at (855) 572-7707.

You can right click the Fundbox icon in your task tray to check whether your sync is now in progress.If the sync is working, the Exit (sync in progress) option will be gray.

If you've taken these steps and your QuickBooks Desktop is still not synced with your Fundbox account, please give us a call at (855) 572-7707, MondayFriday from 8am8pm EST.

Adding your corporate tax returns is a simple way for you to apply for more credit.

When you upload a tax return, the file is scanned to read certain key fields, soyou want to make sure the documentis as readable as possible to ensure the quickest turn around time.

To upload a tax return, click on theUploadlink and browse for the file you want to add. Once added, you will be able to see a check mark beside the file name. If the documentis password protected, you will see a prompt to enter the password. You can also upload more than one tax return at a time, just clickUpload another tax returnto do so. Once you're done, all that's left is to clickSubmitand we'll review your tax returns to see if you qualify for a credit increase.

For best results, upload your most recent corporate tax returns. We recommend 2017 and newer. Make sure the document is clear and readable.

Common Errors

The tax return is outdated or missing information

Documentis cut off, blurry or damaged

Image is too bright or too dark

Funds drawn from your Fundbox account should arrive within 2 business days.

No. To make a credit decision, we will do a soft pull which does not affect your credit score. We will only do a hard pull when you draw funds or make a purchase through Fundbox for the first time.

We may do additional soft pulls in future credit reviews, but these will not affect your credit score either.

We offer two services, a revolving line of credit and net terms on business purchases. This article applies to the net terms service.

We have a lot of ideas of how you can let your customers know that they can get net terms with you through Fundbox. You can use the ideas below or reach out to us for more info and to see how we can help at [email protected] or (855) 929-0805 or MondayFriday, 8am to 8pm EST.

Send an email campaign

Send emails to your customer list, letting them know that you now offer net terms

with Fundbox. Try sending three emails over two to three weeks, encouraging

buyers to sign up. For new customers, include a link to sign up for Fundbox in the first

“welcome” email you send them.

For existing or long-term customers, remind them that Fundbox is an option by adding

a note about net terms to all of your regular email campaigns.

Promote net terms in all your marketing email campaigns

Whether you’re running a special promotion or sending your monthly newsletter, it

always helps to reiterate that you offer net terms to approved customers. You can

strategically place a graphic or copy promoting Fundbox in your email.

Add Fundbox to your email signature

You’ve probably got your name, phone number, and website in your email

signature already. Consider adding a link to your Fundbox signup

landing page there, too.

Feature Fundbox on your website

Make it clear to your buyers that you accept Fundbox and offer net terms.

Add the Fundbox logo to your website.

If you use Zoey,OroCommerceor another platform that we’ve integrated with,

feature it prominently in your checkout flow, so customers know it’s an option.

Use social media

If you’re active on social media, that’s the perfect place to announce your new

financing program. Depending on which social networks you use, Instagram, LinkedIn,

Twitter, and Facebook are all good places to periodically mention that you offer net

terms with Fundbox, and link to your customized webpage.

We offer two services, a revolving line of credit and net terms on business purchases. This information applies to the revolving line of credit service.

You can access your Fundbox dashboard directly from within your QBO account. Here's how:

1.Go to the Intuit app center. Click on "Get App Now" and follow the instructions.

2.Log in toyour QuickBooks Online account, select a business to connect, and follow the steps to authorize Fundbox to access your QuickBooks data. Once connected, just verify your business details.

That's it!Now the automated assessment process begins. Please be patient, it usually only takes a couple of hours, but can sometimes take a bit longer. We'll contact you as soon as it's completed.

Once the assessment is complete, go to your QuickBooks, click on the Transactionstab, then on Salesand access your Fundbox dashboardby clicking on theAdvance Payment button.

If you are approved for Fundbox credit, your credit limit will be determined according to the information you provided in your applicationyour business checking account, bank statements, credit report, and/or accounting software. A number of factors are considered, including your average monthly revenue, time in business, and transaction volume.

If you received an email saying that you were not approved, don't worry, your credit score was not affected and you still may become eligible in the future.

The data you provided is on our system and it may be periodically reassessed to see if you become eligible.

If you choose to disconnect your data source from Fundbox so that your eligibility is not periodically reviewed, that’s fine too. You can always reapply in the future. We recommend growing your business for at least 90 days before reapplying.

We offer two services, a revolving line of credit and net terms on business purchases. The application and approval processes and terms are different for each.

If you are applying for a revolving credit line

You can use your credit report and either your business checking account or accounting software.

If you are applying to use Fundbox to make business purchases with net terms

You can use your business checking account, bank statements, or credit report.

Please note that if you use your credit report, we will only do a soft inquiry for initial assessmentthis will not affect your credit score. We will only do a hard inquiry when you actually use your Fundbox credit for the first time.

For both services

The information you apply with will be used to determine your credit eligibility. So we recommend that you choose whichever source best reflects your business’s performance.

If you are approved for credit, you may be able to add additional data to be included in future reviews of your credit limit.

Multi-factor authentication (MFA) means you need to prove you’re you in at least two different ways. Banks use MFA to keep your account secure.

The first way you prove you’re you is by entering your username and password. The second way can be by entering a verification code sent to your phone, entering a verification code from an authenticator app on your phone, or answering a pre-set security question.

If your bank account’s connection to your Fundbox account is interrupted due to your bank’s MFA requirements, we’ll let you know and help you get reconnected.

We support about 11,000 banks around the U.S. and territories. We do not support Bluebird, Green Dot, American Express Centurion Bank or Payoneer.

We offer two services, a revolving line of credit and net terms on business purchases. This article applies to the net terms service.

Yes. If you want to pay in full before your net terms end, you can do that from your dashboard.

To schedule an automatic payment, you can turn on autopay. Autopay can be turned on from the customer’s dashboard, or whenever they confirm a request for payment with Fundbox from a vendor. It can also be turned back off anytime for the payment is processed.

While confirming a request:

From the dashboard:

To pay manually, simply find the order you would like to pay for on your Payments tab, and click on “Review to Pay in Full”.

Review the details of the order and click on the button to confirm that you would like to pay off this order early.

Note: The outstanding balance will be added to your next regularly scheduled automatic debit, which is the upcoming Wednesday. The debit will not be immediate.

We offer two services, a revolving line of credit and net terms on business purchases. This article applies to the net terms service.

Before you send funds to a vendor you will be able to review your payment terms. Once you confirm your terms and Fundbox sends the funds to your vendor, they can expect to receive the funds within 2 business days.

When your vendor accepts the funds, your net terms begin.

In most U.S. states, at the end of the net terms period, you will automatically enter extended termsa 52-week repayment plan where your weekly payment plus weekly fee amount are automatically debited from the business checking account you provided.

In states where extended terms are not available, the entire purchase amount will be automatically debited at the end of the net terms period, with no interest or fees.

If you want to pay in full before your net terms end, you can do that from your dashboard.

To schedule an automatic payment, you can turn on autopay. Autopay can be turned on from the customer’s dashboard, or whenever they confirm a request for payment with Fundbox from a vendor. It can also be turned back off anytime for the payment is processed.

We offer two services, a revolving line of credit and net terms on business purchases. This article applies to the net terms service.

Customers may be approved for up to $100,000 in Fundbox credit.

This is a revolving line of credit: As customers pay Fundbox for purchases they made with Fundbox credit, their credit line is replenished and they can draw again.

With revolving credit, customers are able to continuously make purchases with net terms until they’ve reached their credit limit. Similar to how a credit card works, whenever they draw funds, that amount is taken from their total credit limit, and whenever they make a payment, their available credit goes back up.

Each customer who applies is assessed individually and receives a personalized credit limit and fee rate.

We offer two services, a revolving line of credit and net terms on business purchases. This article applies to the net terms service.

Yes. When you make a purchase with Fundbox, you get free net terms. That means you do not have to pay anything until your net terms end. When net terms end, you will need to pay the exact amount of the original purchase there is no interest or fee for the net terms. To get net terms without extended terms, just make sure to pay in full by the time the net terms end.To make sure that payment is debited in full at the end of net terms, before weekly payments begin, customers can turn on autopay. Autopay can be turned on from the customer’s dashboard, or whenever they confirm a request for payment with Fundbox from a vendor. It can also be turned back off anytime before the payment is processed.

In most U.S. states, extended termsup to 52 weekly paymentsbegin automatically when net terms end. However, you can pay in full anytime before the 52 weeks are up by calling Support or directly from the dashboard.

There is no prepayment penalty for paying off a draw in full before the 52 weeks are up. In fact, all remaining weekly fees will be waived. You only pay fees on the weeks you use.

Within 3 business days of each debit going through, your credit limit is replenished and can be used for additional purchases.

We offer two services, a revolving line of credit and net terms on business purchases. This article applies to the net terms service.

Net terms let customers make a business purchase now and pay for it later.

When a customer makes a purchase with Fundbox, we’ll send the vendor the funds right away and the customer can wait to pay us back. In most cases customers have 60 days (net-60) to pay with no interest or fees, but the number of days may vary.

There is no interest or fee for purchasing with net terms.

The amount due at the end of the net terms is exactly the same as the amount of the original purchase.If payment is not made in full by the end of the net terms, in most U.S. states, weekly payments will begin automatically. Weekly payments carry a flat weekly fee. To make sure that payment is debited in full at the end of net terms, before weekly payments begin, customers can turn on autopay. Autopay can be turned on from the customer’s dashboard, or whenever they confirm a request for payment with Fundbox from a vendor. It can also be turned back off anytime for the payment is processed.

Vendors pay a transaction fee to accept payment with Fundbox just like accepting credit card payments.

Making business purchases with Fundbox means vendors get paid right away while customers can pay laterit’s a win-win!

For more information, you can read our Guide to Understanding Trade Credit.

We offer two services, a revolving line of credit and net terms on business purchases. This article applies to the net terms service.

Yes. You can turn on autopay from your dashboard if you’d like us to debit the total amount due automatically, as soon as your free net terms end. You will also have the option to turn on autopay when you accept a request for payment from a vendor.

If autopay is turned on and there are not enough funds in the business checking account to cover the debit, you'll need to give us a call to get back on track.

You can change your mind and turn autopay back off anytime before the debit is processed, when net terms end. If autopay is off, and you do not manually pay by the end of your net terms, weekly payments will begin automatically when net terms end, in most U.S. states. In that case, the original amount that we sent to your vendor, plus a fee, will be divided over 52 weeks. You can always pay your outstanding balance anytime during extended terms and we’ll waive all remaining fees.

We offer two services, a revolving line of credit and net terms on business purchases. This information applies to the revolving line of credit service.

Yes, your accounting software will stay connected by default. If it becomes disconnected, we’ll let you know and help you get connected again.

If you want to disconnect completely, you can do that from within your accounting software.

If you want to stay connected, but to stop syncing and prevent us from having access to the info there, you can contact Support at [email protected] or (855) 908-3550, MondayFriday, 8am to 8pm EST and we’ll take care of it.

We offer two services, a revolving line of credit and net terms on business purchases. This information applies to the revolving line of credit service.

If you did not connect your accounting software in your application process, you may be able to connect it later.

Log in to Fundbox

Click on the “Invoices” tab

Click the link that says “Connect Accounting Software”

Select your accounting software provider from the list and log in

Your Fundbox Credit limit and fees could change over time. We review all approved and active accounts periodically tomake sure that each business is receiving the maximum amount of Fundbox Credit for which it is eligible.

We look at a number of different factors during these credit reviews to determine yourFundbox Credit amount and fee rate.

Two of the most important factors are:

1. Your Fundbox payment history.Paying on time is important. Late payments incur fees and can hurt your credit limit and fee pricing. We automatically deduct payments from your account each Wednesday, so make sure there are sufficient funds available.

2. Your bank transactions. Transactional data, such as account balance and the volume of credits and debits in your bank account, give us insight into your business.

3. The additional data you add to your Fundbox account.Adding additional types of data is optional. You decide which types of data best reflect your business performance.Add them to your account and you may qualify for more credit. We may review any data you addduring future credit reviews.

Yes. After your weekly payment plan begins, you can pay your entire outstanding balance early with no prepayment penalty. The outstanding balance will not be debited immediately; it will be added to your next scheduled weekly debit.

You can pay early from your dashboard or by calling us at (855) 908-3550 by 9am PST on the day of the scheduled debit.

To schedule an early repayment

1. Find the outstanding draw you'd like to repay and click on "Repayment options".

2. Click on "Repay early".

3. Review the payment details and confirm.

We offer two services, a revolving line of credit and net terms on business purchases. The terms are different for each.

Applying to Fundbox is always free.

If you draw funds with Fundbox:

When you draw funds, each weekly payment will include fees. Rates start at 4.66\% for a 12-week repayment plan, but can change over time and vary from one applicant to the next. Of course, you will always have the chance to review the max fee for each draw before you draw the funds. We say “max” because if you repay early, we will waive all remaining fees. There are never prepayment penalty fees.

If you make business purchases from vendors on Fundbox:

When you make a purchase with Fundbox, if you pay before your net terms end, there is no interest or fees at all. If you do not pay before net terms end, and continue into extended terms, each weekly payment will include fees. Each vendor on Fundbox offers either net-30 or net-60 terms.

The fee rate after net terms end is 19.42\%, for a 52-week plan, in most U.S. states. There are some states with lower rates.

Remember, you only pay fees on the weeks you use. You can pay in full anytime during extended terms and we will waive all remaining fees.

If you accept payment with Fundbox for business purchases:

Each payment you accept will include an transaction fee. The transaction fee varies depending on the net terms offered.

The transaction fee rate for net-30 terms is 1.75\%.

The transaction fee rate for net-60 terms is 2.9\%.

For more details, give us a call at (855) 929-0805, MondayFriday, 8am to 4pm.

We offer two services, a revolving line of credit and net terms on business purchases. This information applies to the revolving line of credit service.

Yes. We understand that businesses sometimes need to draw funds from multiple lenders but we don’t extend credit to businesses who have more than three lenders in addition to Fundbox. As long as you have no more than three lenders other than Fundbox in a 90-day period, you can also draw funds from Fundbox.

This includes lenders who have extended you a business term loan, business line of credit, invoice financing, startup business loan, equipment and vehicle financing, short-term business loan, merchant cash advance, or a personal loan for your business.

If you have more than three lenders other than Fundbox in a 90-day period, we may debit your total outstanding Fundbox balance and disable your Fundbox account. Once you finish repaying other lenders, we may be able to enable your account again.

We offer two services, a revolving line of credit and net terms on business purchases. This article applies to the net terms service.

Yes. Similar to accepting credit card payments, each Fundbox payment that you accept will include a transaction fee. The transaction fee varies depending on the net terms offeredlonger net terms carry a higherfee rate. The rate for net-60 terms is 2.9\%.

We offer two services, a revolving line of credit and net terms on business purchases. This article applies to the net terms service.

You can send a payment request to any of your customers on Fundbox.

1. Click "Request Payment" on your dashboard.

2. You'll be prompted to fill out the details of the payment request.

3. Then your customer will have to accept the payment request from their dashboard.If your customer is not on Fundbox, they will have to apply and be approved before accepting the payment request.

4. If they accept, we'll send you the funds.You can expect funds to arrive within 2 business days.

We offer two services, a revolving line of credit and net terms on business purchases. This information applies to the revolving line of credit service.

If you have more than one approved business on Fundbox:

1. Log in to your second Fundbox account, clickGet Fundbox Sync Manager Now!Then, selectI already installed Fundbox Sync Manager. If you do not see this message, please contact us at [email protected].

Important: Open QuickBooks Desktop to the company file you have notconnected to Fundbox yet.

2. Open Fundbox Sync Manager from the system tray by right clicking on the Fundbox icon andthenclickingConfigure

3. ClickEdit, highlight the Token text, right click and select Copy.Then return to Fundbox, clickOk, I did this,paste your token into the text field and click Next.

4. From the Sync Manager drop-down menu, choose the blank company profile.ClickConnect, then, make sureYes, always allow accessis selected in QuickBooks, andWe'll begin adding your QuickBooks invoices to Fundbox.

All done! You can keep working while we add your invoices, just make sure your QuickBooks stays open to the company file we're syncing with. We'll send you an email when we're done.

We offer two services, a revolving line of credit and net terms on business purchases. This information applies to the revolving line of credit service.

If your QuickBooks company file is hosted on the cloud by Swizznet, follow these steps to get connected:

1. Go to Swizznet Support or call 1 (888) 794 9948 x ext. 2.

2.Request that the Fundbox Sync Manager integration feature be added toyourSwizznetportal.

3. Once you get confirmation that thefeature has been turned on, give us a call and we can walk you through the rest of the process at (855) 572-7707 ext. 2.

We offer two services, a revolving line of credit and net terms on business purchases. This information applies to the revolving line of credit service.

If your QuickBooks company file is hosted on the cloud by Right Networks, follow these steps to get connected:

1. Send an email to [email protected]

Subject Line: Fundbox Sync Manager Integration

Request that the Fundbox Sync Manager integration feature be added toyour Right Networks portal.

2. Once you get confirmation that thefeature has been turned on, give us a call and we can walk you through the rest of the process. (855)572-7707 ext. 2.

Please note that Right Networks charges a service fee for adding the Fundbox Sync Manager app.

Your customers can apply to get net terms from you, powered by Fundbox, on your customized webpage. To set this up, go to the “Your Webpage” tab in your dashboard.

Start by uploading an image of your company logo.You can then choose your brand colors to use on the page.From there, you may choose an image to display at the top of your page.After everything looks good, select “Save”. If you change your mind, you can always edit the page right from your dashboard.

How do I find the Hex Code to change my brand color?

To locate the Hex Code for your brand color(s), you may visit thissite. As you move the colored dot along the colored line, the colors will change.As you move the white dot around the rectangle, the Hex Code at the left will change.This is the Hex Code you will want to enter while building your webpage.

We offer two services, a revolving line of credit and net terms on business purchases. This article applies to the net terms service.

Customers in the following states receive net terms when they purchase with Fundbox, but will not continue to extended terms.

Alabama

Delaware

Mississippi

Nevada

New Mexico

Ohio

South Dakota

We offer two services, a revolving line of credit and net terms on business purchases. This article applies to the net terms service.

You can click on Send Funds in your dashboard, and then enter the email address of any of your vendors. If you enter a vendor who is not currently on Fundbox, we will send them an email letting them know how to sign up and accept the funds. We recommend that you follow up with them as well.

We offer two services, a revolving line of credit and net terms on business purchases. This article applies to the net terms service.

About 3 business days after each payment to Fundbox, your credit line is replenished so that you can get net terms on additional business purchases. If you are out of credit but would like to make additional purchases, you can pay for an outstanding order early.

You can also apply for a credit increase by adding data from your Manage Credit tab.

We offer two services, a revolving line of credit and net terms on business purchases. This article applies to the net terms service.

Yes. To automatically accept all payment requests from a particular vendor, go to your Vendors tab in your dashboard. Find the vendor you’re looking for and click on “Enable auto accept”.

Don’t worry, you will always have 2 business days to cancel any payment request that was automatically accepted. If you do not cancel in that window, the payment request will automatically be accepted and funds sent from your Fundbox account.

We offer two services, a revolving line of credit and net terms on business purchases. This information applies to the net terms service.

You can purchase with Fundbox from any vendors who have an approved Fundbox account.

We offer two services, a revolving line of credit and net terms on business purchases. This article applies to the net terms service.

Net-60 terms give you 60 days to pay for a purchase with no interest or fees. After 60 days, in most U.S. states, you will automatically enter extended termsa 52-week repayment plan where your flat weekly payments are automatically debited from the business checking account you provided.

In states where extended terms are not available, the entire purchase amount will be debited automatically at the end of the net terms period, with no interest or fees.

Most of our vendors offer net 60 terms but there are some exceptions where different net terms are available.

Follow these steps to update your company's full address in QuickBooks Online.

In the Home tab click on your company's name on the top right of the screen.

Choose "Your Account" from the menu.

Click on the "Company Info" tab on the left.

Select the blue "Edit Company Info" button.

Update your company's full address information (including Address line 1, City, State, Zip Code and Company phone number) and then click on the blue "Save Changes" button.

That's it! Your company's full address information is now updated.

Note: If you are updating your company's address in order to draw funds for the first time, please wait 5 minutes and then log in to Fundbox to complete the process.

We offer two services, a revolving line of credit and net terms on business purchases. This article applies to the net terms service.

If both you and your vendor have approved Fundbox accounts, you can make business purchases through Fundbox to get net terms, for purchases of at least $100 and up to your credit limit.

If a vendor sends you a payment request:

1. The payment request will appear in your dashboard.

2. Review your payment terms.

3. Accept or decline the payment request from your dashboard.If you accept the payment request, we will send funds from your Fundbox account to your vendor.

You can also initiate a payment to a vendor:

1. Click on the “Send Funds” in your dashboard.

2. You will be asked to fill in a few details like your vendor’s email address to make sure the funds are sent to the right account.

3. Your vendor will accept the payment from their dashboard. They can also decline payment. And if they do nothing, the request may expire. If your vendor does not confirm within a few days, we recommend that you contact them directly.

They can expect to receive the funds within 2 business days.

When you make payments to Fundbox, your credit line is replenished so that you can make additional purchases with net terms as you grow.

We offer two services, a revolving line of credit and net terms on business purchases. This information applies to the revolving line of credit service.

After enabling auto bookkeeping, you may get a message that your Fundbox liability recorded in you Quickbooks account doesn't match your current outstanding balance.

There are a few reasons this might have happened.

If the amount currently recorded is lower than Fundbox’s calculation:

The interest portion of the repayment was recorded as a reduction to the liability.Solution: the interest should be reclassified as an expense.

The advance was “matched” with an outstanding invoice.Solution: Make sure that Fundbox advances never mark invoices as paid. Your receivables should only be marked as paid when funds are received from your customer.

Fundbox advances were not recorded in a liability account.Solution: Please adjust to the amount provided by Fundbox. Any interest associated with previous advances should be recorded as expenses.

If the amount currently recorded is higher than Fundbox’s calculation:

Fundbox repayments were not recorded in a liability account.Solution: All repayments should reduce the liability amount by the difference between the cash paid and the interest expensed.

We recommend that you consult your accountant before making any adjustments.

We offer two services, a revolving line of credit and net terms on business purchases. This information applies to the revolving line of credit service.

Auto bookkeeping automatically records Fundbox transactions in your QuickBooks Online. When you first connected your QuickBooks with Fundbox, you were asked whether you'd like to use auto bookkeeping.

If you did not want to then, but do now, you can do so from your dashboard.

Note that Fundbox will begin recording transactions once auto bookkeeping is enabled. Any past entries for Fundbox transactions will not be recorded retroactively.

To activate auto bookkeeping:

1. Go to Settings.

2. Click on the Payment Method tab.

3. Under Auto Bookkeeping, click "Activate Auto Bookkeeping".

4. Select the bank account you currently use with Fundbox and the liability account you use to log Fundbox transactions from the drop-down menus and savechanges.

If you haven’t been recording Fundbox transactions in a liability account, please select "Create a new liability account" and click "Activate Auto Bookkeeping".

We offer two services, a revolving line of credit and net terms on business purchases. This article applies to the net terms service.

When a customer places an order using Fundbox, the vendor can either process payment right away or authorize the funds and process payment at a later date. If the vendor chooses to authorize the funds, that amount of the customer’s Fundbox credit will be reserved for that purchase until payment is processed.

Authorization is generally valid for 30 days, though this may vary by vendor. If payment is not processed within this timeframe, the authorization will expire and the Fundbox credit will become available again for the customer to use on other business purchases. The order will be canceled and the vendor can contact the customer directly to complete the transaction.

What happens if the final amount due for an order turns out to be different than the amount authorized?

Sometimes the final amount due will turn out to be different from the original amount authorized due to unexpected shipping charges or a number of other unanticipated expenses.

If the final amount due turns out to be less than the amount authorized, the vendor will simply enter the lower amount and we will send them the adjusted amount. The rest of the authorized Fundbox credit will become available again for the customer to use on other business purchases.

If the final amount due turns out to be more than the amount authorized, the vendor will enter the higher amount. We will send an email to the customer asking for confirmation. If the customer confirms the adjusted amount, we will transfer the funds to the vendor.

What if the customer does not want to accept and adjustment made to an authorized order?

If the customer declines the adjustment, we will cancel the order and the vendor can contact the customer directly to complete the transaction.

If the customer does not confirm or decline the adjustment within 5 days of the authorization expiring, we will send a follow up email. If the customer still does not confirm or decline the adjusted amount 5 days from receiving the follow up email, we will cancel the order and the vendor can contact the customer directly to complete the transaction.

We offer two services, a revolving line of credit and net terms on business purchases. This information applies to the revolving line of credit service.

Turn on auto bookkeeping for QuickBooks Online so that your accounting software stays up to date while using Fundbox.Auto Bookkeeping was designed to automatically record Fundbox transactions in your QuickBooks Online, so you don’t have to do it yourself. Based on the Double Entry Bookkeeping method, the advances and repayment transactions are recorded to ensure your QuickBooks Online stays balanced while using Fundbox.

Transactions will be recorded into your QuickBooks as soon as thebank automatically confirms to us that that the transaction was successful (typically within 5 business days).

How does it work?

When you clear an invoice the transaction will be recorded as:

an increase to your cash account to reflect the deposit into your bank account

a corresponding increase entry in a liability account, to reflect the amount owed to Fundbox.

When you make a payment the transaction will be recorded as:

a withdrawal from your cash account which reflects the total payment made

an increase in an expense account labeled "Fundbox Interest" to reflect the interest

a corresponding decrease entry in the liability account, to reflect the advance repayment amount.

For details about activating Auto Bookkeeping, click here.

Note: Fundbox will only begin recording transactions once Auto Bookkeeping is enabled. Any past entries for Fundbox transactions will not be retroactively logged.

How will it look in my QuickBooks Online?

Fundbox as a vendor:

Fundbox in your chart of accounts:

This is what an advance of $954.75 looks like in the bank register. Note the deposit in the selected checking account.

This is whatan advance of $954.75 looks likein your in theliability register.

This is what a weekly repayment looks like in your cash account. Note: there is a single withdrawal from your checking account, but the weekly repayment amount and the interest are recorded separately in QBO.

This is what a weekly repayment looks like in the liability register:

You can view the interest for each repayment in the expense accountFundbox Interest:

We offer two services, a revolving line of credit and net terms on business purchases. This article applies to the net terms service.

Yes. You can purchase orders of at least $100through Fundbox.

We offer two services, a revolving line of credit and net terms on business purchases. This information applies to the revolving line of credit service.

1. Go to fundbox.com and fill out some basic info about your business.

2. Then, when asked to choose a data source, select QuickBooks.

3. Click on "I use QuickBooks on my PC".

4. Next, you need to set up your Fundbox Sync Manager. Click "Get Started" and follow the instructions.

5. When you get to the "Copy your token" page, click"Copy".

6. Paste the code in the Token field in your Fundbox Sync Manager and click "Save".

7. Then, come back to Fundbox and click"OK, token copied".

Make sure your QuickBooks is open to the company file you want to add invoices from, go to the Fundbox Sync Manager, select theAccountingtab and click "Connect.

Note:A window will pop up in your QuickBooks, make sure "Yes, always allow access" is selected.

8. Once your Fundbox Sync Manager is connected, head back to the tutorial in your browser and add your business verification details.

That's it! Now the automated assessment process begins. Please be patient, as it maytake a fewhours. Don't worry, you can keep working while we add your invoices in the background, just be sure to keep your computer on and the syncing company file open in your QuickBooks. We'll contact you as soon as your credit decision is ready.

1. Go to the "Payment Records" section of your dashboard.

2. Click on the "Reports" tab.

3. Find the report you'd like and follow the instructions.

We automatically debit weekly payments on Wednesdays at 10am PST. If there are not enough funds in your business checking account to cover a debit, you will miss this payment.

If you miss a payment one week, it will be due at the end of your payment plan, and fees will be added to it. That last week you will need to pay:

the amount of the missed principal

the missed weekly fee

an additional weekly fee for this additional week that has been added to your repayment plan, equal to the average of the weekly fees for all of the other weeks of the plan

a $6-NSF fee, if the missed payment was due to non sufficient funds in your account

If you think that there will not be enough funds in your account to cover a payment, we can switch to a different account. Contact us at (855) 908-3533 by 9am PST on the day of the scheduled debit to switch the account in time and avoid additional fees.

How do fees work?

"Pending ACH confirmation" means that we sent the funds and are waiting for your bank to verify that the funds were received. While you may have already received the funds, the verification process can take about 5 days.

Once we get confirmation that the funds were received, you'll be able to see your repayment options for that draw.

We offer two services, a revolving line of credit and net terms on business purchases. Applying with bank statements iscurrently only available for the net terms service.

When you are asked to choose a data source

1. Select “Bank Statements” and click "Continue".

2. Click on “Upload bank statement”.

3. Select the file(s) on your computer that you would like to upload.

Once the upload is complete, you will see a check mark next to the file name.

You can repeat these steps to upload additional tax returns from additional years.

Please do not upload files that are password protected or encrypted. It’s also important that the file is not blurry, too bright or too dark, and is not missing information in any of the fields.

If we can’t access and understand the info in the files, you won’t be able to get a credit decision right away. If that’s the case, we’ll reach out to you to help you submit your bank statements again or choose a different data source.