GardaWorld Employee Reviews
Out of 521 GardaWorld employee reviews, 72% were positive. The remaining 28% were constructive reviews with the goal of helping GardaWorld improve their work culture. The Customer Support team, with 79% positive reviews, reports the best experience at GardaWorld compared to all other departments at the company. The Operations team offered the most constructive feedback, with 31% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
I don't have a problem with any of them.
Everyone works as a team
Everyone works together to help each other
Quick response to addressing issues at hand
Review from Operations Dept
My field managers get back to me quicker than anybody in the office
What does the leadership team need to get better at?
Strengthen communication between recruiters and hiring managers to ensure commitments made to candidates are honored. Clarifying expectations before onboarding protects trust, reduces confusion, and supports the culture you promote.
Getting people to work and not leaving their employees to work alone when it is a two person job
Communication. Diversity. Not being prejudice (I'm white).
They need to listen and hire people that really wants to work
Leadership here is scary, they worry about compliance for safety but do nothing to fix it. Trucks are old and dangerous and never replaced or upgraded.
What is the best part about your compensation package?
Vacation is honored most of the time.
Health insurance and policy package
Review from Operations Dept
Great pay and good work
The best part is the health insurance and all the other insurances
The benefits thats comes along with it
Why do you feel undervalued and what would make you feel better about your compensation?
Be better if they give more choice not everyone likes kaiser to many restrictions with them
Better benefits for working employees
according to the market we need comparable compension
Im still receiving the starting pay but I have higher experience and do a good job at the sites to keep our security service well respected.
Review from Operations Dept
Better pay and health benefits
What are some of the best things about your team?
Most of them are pretty good.
The all pull their weight and do their jobs
Time schedule for all summer
Review from Customer Success Dept
Friendly,respecful and good communication skills
Review from Operations Dept
Friendly and people with integrity
What do your coworkers need to improve and how could you work together better?
The local good but the management is poor
Review from Operations Dept
Just team building....it's not alot of bonding
If they actually worked as a team instead of leaving on breaks for extended period of time. Rules are not enforced
Communicate more and if you're gonna be late, just simply call and say that
Come to work, on time in uniforms and come to work.
What is most positive about the culture and environment at your company?
It is relatively very quiet.
The people working in it are good
Review from Operations Dept
Site manager easy to talk to
The client and employees at the site
professional environment for this location.
What needs to change to make the company culture better?
Better staff that once come to work
jermaine Duhaney did not treat people fairly.
Review from Customer Success Dept
Treat employees with respect please, not just lip service. Happier employees do provide better results.
better pay motivation and bonus.. and overtime should be on indivual need not on senority we all have life outside work
Review from Operations Dept
They need to treat everyone equally while maintaining professionalism
Review from Operations Dept
What did you like most about the interview process?
They could use me right away.
Fast cycling to the job
Review from Customer Success Dept
I would like to say , actually, it was very short.
Having asked to do various training which makes you more informed about possible threat on the job site
Review from Operations Dept
The process for the interview was good. and practically very productive.
What would you improve about your company's interview process?
No way to fix them unless they change management, kind of impossible
Look for good employees not just hire someone that need a job. Hire someone with experience
Better Communication better undertanding of the job
Having more management knowldge of the task that the officer is to perform.
Review from Customer Support Dept
No consistency on answers involving company policy and operations. Makes employees feel confused
Review from Operations Dept
What makes you most happy at work?
Culture of the environment good
Review from Customer Success Dept
People just being honest with each other and going forward to do a good job together.
When my supervisors and managers visits and stay for moderate time and not in rush
Review from Operations Dept
The work is mainly independent
we need more respect and freedom.
What's going wrong and how can it be improved?
Clients issues and complains be delt with immediately
Drivers are treated badly there needs to be more respect
Everything is going wrong and I feel to improve. They really need to listen and takes people comments opinion into consideration.
need new people in the Atlanta corporate office
The management is terrible for our region
Review from Operations Dept
What do you like best about your company?
The entrepreneurial spirit that has you involved in diverss projects
What would you most like to see improved at your company?
The organizational structure and the weight of internal politics