-100
NPS
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GE Global Research
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About GE Global Research's Brand
GE Global Research owns and operates a network of innovation centers that make advancements in science and technology.
GE Global Research NPS
GE Global Research's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether GE Global Research's customers would recommend using the product based on a scale of -100 to 100.
GE Global Research Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
GE Global Research NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jul 2022 -100 | Jul 2022 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
GE Global Research as an Employer
3.4/5
GE Global Research has a 3.4/5 stars for its overall company culture rated by their employees
top
50%
Consumer vs. Employees
GE Global Research scored a -100 for Net Promoter Score and a -15 for Employee Net Promoter Score. NPS gauges how likely a customer of GE Global Research would recommend the brand to a friend. ENPS measures how likely GE Global Research employees would recommend working at GE Global Research to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
-15
eNPS Score
| 28% | Promoters |
|---|---|
| 29% | Passive |
| 43% | Detractors |
